Mix up resolved
After a mix up, being given the wrong coloured item upon pick up. After a discussion, we came to a resolution where the team arranged free delivery of the correct pieces I ordered which I was very thankful for. If picking up the items from the warehouse, I would recommend asking if you can view the items inside the packaging prior to taking them to avoid mix ups. Pleased with the customer service in the end and the items are beautiful.
- Product Quality
- Incentivised Review No
Good fast service but chair is uncomfortable
Made purchase online. Delivery was super quick but unfortunately chair needs thicker cushion with Velcro to keep it in place. Looks good but pretty uncomfortable.
Great products & service
I purchased a coffee table and a number of other accessory items from the online store. They were good quality items and arrived quickly. The staff were friendly when i had questions or wanted more details on a feature. Definitely will purchase again in future.
- Physical Store
Great product and service, can't say the same for the courier
I had a very limited timeframe to re-furnish my interstate investment property and ready it for sale. Your staff were extremely helpful and followed through on their assurances of a speedy delivery.
Unfortunately when TOLL arrived with the product, the 2 men would not carry the item up 2 flights of stairs. Apparently my only option was that they take it back to the depot... only to re-book the delivery and pay more money.
In that sense the service was unsatisfactory. I had already paid for door to door delivery and I wasn't convinced th...e item would come back in time so I instructed them to leave it at the bottom of the stairs. It took me an hour to unpack the item - very secure for a glass top table - and then I (just one female on my own) was able to carry the item up the stairs. My guess is that these young men pulled the health and safety card out but honestly, if one woman can do it then 2 men certainly could have. And how does paying more money suddenly make a man stronger or less likely to hurt themselves?
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Beautiful chair a real knockout !
We purchased the most beautiful Eames replica chair in black and white cowhide from Milano Republic. Could not be more thrilled, it is just a showpiece in our sitting room and we will have it and love it for the rest of our lives ?
Brano was just terrific and a real pleasure to do business with.
Thank you very much :)
Hassle free and just like the pics.
I found what I was looking for and it was competitively priced, it came exactly as expected and was timely as per shipping instructions, would look at Milano again for another purchase, was pretty hassle free.
Great CS and quick delivery
Bought 2 bar stools and really happy with the quality. Got delivery after 2 days and price was really competitive too. Would be happy to buy again.
Hi [name removed]
Just thought I would let you know how impressed I have been with the most excellent service and more importantly I love the replica Lem piston stools. I shall definitely use Milano Republic again.
Questions & Answers
|Category||Online Shops and Furniture Shops||Physical Shops and Furniture Shops|
|Type of Furniture Offered||Bedroom, Mattresses, Office, Outdoor and Sofas||Bedroom, Mattresses, Office, Outdoor and Sofas|
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