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Milano Republic
4.0 from 148 reviews · View Statistics
See the Best Furniture Shops in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Milano Republic

Reviews

  • Product Quality
    3.1 (31)
  • Return Claim MadeYes (12) · No (29)
  • Warranty Claim MadeYes (2) · No (39)
  • Product Appearance As advertised (22) · Not as advertised (9)
  • Shipping
    3.4 (17)
  • Customer Service
    5.0 (1)
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Mrs Tinkerbottoms
Mrs TinkerbottomsGreater Melbourne (Metropolitan), VIC

Outstanding customer service

published

When the chairs we bought arrived damaged and in poor shape, Milano were absolutely brilliant. They replaced them quickly and fuss-free. In fact, the customer service is probably the best I've experienced for a long, long time. Seriously impressive. And the new chairs are great too.

Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo
Milano Republic
Branislav S.Milano Republic
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Nicolas P.
Nicolas P.Sydney, NSW

Crooks. Go elsewhere.

published

Within days of placing an order I asked to cancel one item which had not yet been shipped.
The company has kept my money and refused to provide a refund.
I tried in good faith to find alternative products on their website that I could buy with the store credit but most things on the website have very long lead times of 18 weeks.
Given that I will be returning to London in February this is of course absolutely useless, meaning this company has effectively stolen my money - their answer “sorry it’s our policy”!

Product Quality
1/5
Incentivised Review No
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Georgia
GeorgiaSydney Surrounds, NSW
  • 2 reviews

Poor service

published

The aftercare service is poor!! This company will never accept responsibility for faulty goods. Don’t buy from them!! If you do make sure you check everything on the item, stitching on chairs and any scratches

Product Quality
3/5
Incentivised Review No
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ashleigh
ashleigh
  • 3 reviews
  • 2 likes

Le Corbusier replica two seater couch with screws missing

published

Received my full Italian leather le corbusier replica today and have discovered there are a total of eight screws missing in the final assembly. From reading other people‘s reviews I know that this company likes to deduct freight costs and so obviously I’m not gonna be returning the item to Sydney from Brisbane, but will go to Bunnings and buy those screws myself and fit them. Honestly for the $1300 approx I paid I’m extremely disappointed.

Product Quality
1/5
Shipping
1/5
ashleigh
ashleigh

Update…. Just found the same exact sofa on eBay for 650. Embarrassed I was lured by Milano’s professional looking website into paying double price.

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Mandy N.
Mandy N.Sydney, NSW
  • 2 reviews

Beautiful Hans Wegner Wing Chair and Footstool

published

Beautiful chair, larger than I expected which was a nice surprise. Super comfortable and looks great with the sheepskin I've added.
Great quality at a fantastic price.

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Product Quality
5/5
Shipping
5/5
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Rnc
RncGreater Melbourne (Metropolitan), VIC
  • 12 reviews
  • 1 like

REPLICA WISHBONE CHAIRS

published

purchased 6 black wishbone chairs from Milano republic, the chairs arrived before their ETA which was great! The company also called to confirm a delivery time prior to delivery, to ensure we were home. Company is very professional and the chairs look fantastic, they are really great quality, very sturdy and do not require any assembly. Highly recommend!

Product Quality
5/5
Shipping
5/5
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Heinz
HeinzMelbourne
  • 16 reviews
  • 4 likes

A general review

published
Product Quality
5/5
Shipping
5/5
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Gilbert G.
Gilbert G.Sydney, NSW

Impressive Replica Quality

published
Product Quality
5/5
Incentivised Review No
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Katrina S.
Katrina S.South East Queensland, QLD

Perfect product and service

published

I can't recommend Milano Furniture highly enough. Their website was easy to navigate and our table arrived exactly on schedule. The quality is fantastic and we've very happy with our purchase.

Product Quality
5/5
Shipping
5/5
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The reviewer stated that an incentive was offered for this review

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Peter Robert
Peter RobertSydney, NSW

great products and customer service

published

I have purchased Ghost chair from Milano Republic. The quality and customer service was outstanding. Will buy again. My next purchase will be Eames lounge chair.

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The reviewer stated that an incentive was offered for this review

Great customer service

published
Product Quality
5/5
Incentivised Review No
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Alinta no more
Alinta no morePerth, WA
  • 13 reviews
  • 15 likes

Don't believe their delivery dates - 21 weeks and still waiting

published

I ordered two chairs from Milano Direct in the middle of December 2020. ETA was stated as 10 to 18 weeks. I'm still waiting 21 weeks later.

Milano Direct don't ship from Italy; shipping is from China, and the ETA is for the ship arriving in Sydney port, not unloaded, clear of customs and in their warehouse. This was confirmed to me by their director, but only when I contacted them, again, at 20 weeks, to ask them why I still hadn't been contacted about delivery.

I'm now at 21 weeks. I'm still waiting for confirmation of their ETA. Had I known Milano Republic were going to be at least 11 weeks late from their best delivery date, and I'd still be waiting 5 months after making payment, I'd have gone elsewhere.

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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KJC
KJCGreater Melbourne (Inner), VIC

Don’t touch this company with a bargepole

published
Product Quality
2/5
Shipping
1/5
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May
MaySydney, NSW

Please stay away from this company! Worse in Australia! Bad products without service!

published
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Product Quality
1/5
Shipping
1/5
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Ash
AshGreater Melbourne (Outer), VIC
  • 3 reviews

Not what we were told....

published

The chairs we ordered arrived with chemical spills. How this was even sent for sale is beyond me. No reply when we queried it. Maybe like us, they're hoping this will just go away. Find someone else. Very disappointed.

Product Quality
1/5
Incentivised Review No
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Page 1 of 6

Questions & Answers

THomas S
THomas Sasked
Milano Republic

I am also having a problem with awaiting fulfilment and was told maybe 3 months.
I have cancelled my order but no reply.
Did anyone have same problem and get their money refunded.

No answers

Get an answer from our members and Milano Republic representatives

Milano Republic

Details

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CategoryOnline Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Mattresses, Office, Outdoor and SofasBedroom, Mattresses, Office, Outdoor and Sofas
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