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Millers

Millers

3.7 from 1,219 reviews · View Statistics
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Reviews

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Worst company ever!!

published

Still no order received after a month and no communication. Unacceptable and will never purchase again! Just the same review as someone else on here. No other company is like this. Just don't shop here.

Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationNZ
Sizing Slightly small
Product Appearance Not as advertised
Robin
Robin
  • 2 reviews

Good service

published

Order took a while to come. Quality was good but fit differed between items so had to swap 2 items.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationBatemans Bay
Sizing Slightly small
bronstar1
bronstar1Gippsland, VIC
  • 44 reviews
  • 27 likes

Ok, but could be better.

published
Product Quality
4/5
Customer Service
3/5
Incentivised Review No
Sizing Slightly small
Product Appearance As advertised
Glenda
GlendaGreater Melbourne (Outer), VIC
  • 4 reviews

Love millers

published

I’ve always bought from miller’s for many years now their clothes are good quality and very reasonably priced plus they fit

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
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Carole M.
Carole M.Sydney, NSW

nice one

published

quite happy with most of my online purchases- no shops open to buy any clothes, so I enjoy looking and buying online with your sales. thanks

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
Christine P.
Christine P.
  • 5 reviews
  • Verified

Order not received. Unable to contact them

published

Ordered 28 July. Received 2 of 10 items. The other 8 not sent. Cannot make contact with Miller’s. Now in hands of PayPal. This has happened b4. They take your order but don’t have the stock. Then you have to chase it up & lodge a complaint with PayPal. Never again.

Product Quality
3/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
KLM
KLM
  • 6 reviews
  • 3 likes

Slow shipping and missed an item

published

Products are great but my original order was missing 1 item.They then gave me free shipping , though the order I made to replace the missing item took 1 month to come.Expected though given the pandemic and a lovely ,helpful customer service team

Product Quality
4/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationOnline
Sizing Slightly small
Product Appearance As advertised
J.VanDerStoep
J.VanDerStoepGreater Melbourne (Inner), VIC
  • 4 reviews

Great Shopping

published

found everything easy to navigate
wonderful range of products
most of my products were great some of the sizing was a bit off .

Incentivised Review No
Return Claim MadeNo
Store Locationmillers
Sizing Slightly small
Product Appearance As advertised
Mrs M Davis
Mrs M DavisMetropolitan Adelaide, SA
  • 2 reviews

Missing order

published

Ordered a jacket which after 4 weeks had still not arrived. Emailed Miller’s my issue. I received 2 emails saying they would look into my order. Offered me a voucher as a Thankyou for my patience. Happy to say my order is now on its way

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationGolden Grove SA
Sizing Slightly small
Product Appearance As advertised
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Haold
HaoldSouth East Queensland, QLD
  • 11 reviews

Excellent Value

published

Very easy to navigate the store with a fantastic range of products and very good prices. The quality is outstanding.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationOn Line
Sizing Slightly small
Product Appearance As advertised

Terrible customer service & resolving a price complaint has taken months & we're still without resolve.

published
Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeYes
Store LocationWestfield Marion
Sizing Slightly small
Product Appearance Not as advertised

Online Shopping to NZ - BEWARE!

published

Take Note: if you order online from Millers Online store to NZ, you cannot make returns to a Millers store in NZ unless the items are Millers brand. The problem is that many items from Millers are NOT Mille brand. You then have to send back to Australia to the relevant brand warehouse and pay the postage costs yourself. Not clearly stated anywhere. BEWARE

Product Quality
3/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeYes
Store LocationOnline Store
Sizing Slightly small
Product Appearance As advertised
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Excellent service

published

Have purchased lots of items with this company very affordable and well made, lots of sales which I really like

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeYes
Store LocationOn line
Sizing Slightly small
Product Appearance As advertised
Christine Davidson
Christine DavidsonPerth, WA
  • 2 reviews

Great choice

published

I have been a client of online Millers for several years and really enjoy looking at their range from the comfort of my home. I've been a bit disappointed recently at the quality of some of the clothes, particularly the Essential pants range. Compared to the pants from two or three years ago, the material is much thinner and creases much more. Otherwise, I am usually very happy with my purchases, and feel I get good value for money.

Product Quality
4/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised

My wardrobe

published

My orders are always online to australia and the clothes are amazing for the prices. I have been buying Millers clothes for years and have lots in my wardrobe. The sizing isnt quite as good as old.

Product Quality
4/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationIm in NZ and any Millers shop is miles away
Sizing Slightly small
Product Appearance As advertised
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Questions & Answers

Gayle Bedford
Gayle Bedfordasked

I just received my online purchase ,delivery time was good ,however only 1of the 2dresses ordered was delivered .payment was through PayPal .and both ordered at the same time
Can you tell me when I can expect the 2nd dress
With thanks Gayle Bedford

No answers
Lane M.
Lane M.asked

Is anyone else having issues with delivery to New Zealand. I have received dispatch emails from Millers with the tracking number but then when you go on Australia Post website to track, it just shows pending. I've contacted Australia Post and they say they haven't received the parcels. Its several parcels, the longest dispatch confirmation 6 weeks ago. I've asked Millers several times with no response. So I now come to the conclusion (from my orders) if you have paid postage eg. order under $80 then it gets sent straight away but if your order is over $80 (free shipping) or you have been given free delivery vouchers to use, then Millers are hanging onto the parcels. I don't know what else to think, maybe its coincidental that paid parcels arrive in reasonable time and unpaid ones don't. Is anyone else coming across "Pending" when tracking on Australia Post that's been like that for weeks. I just think its unacceptable for anyone to hang onto a parcel whether it be Millers or Australia Post.

No answers
Marion Kelly
Marion Kellyasked

I purchased a cordless stick vacuum cleaner on line from Millers. I returned as it was not up to standard. I paid by credit card. After 8 phone calls and 5 emails, Millers advised that they do not honour refunds for purchases made on line using a credit card. Disgusting customer service.

No answers
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Details

CategoryPhysical Shops and Clothing Shops & Brands
Mens / Womens ClothingWomens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay
Clothing TypeFormal / Cocktail and General / Everyday
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