- Minidisc Australia
Quality Products and Advice
Have purchased from these guys a number of times. Always helpful with advice and follow-up. They stock quality products - the Shure headphones I recently bought are great. Wouldn't go anywhere else.
Outstanding customer service, great bunch of people. Followed up post purchase to make sure I was happy and everything was working correctly. Can't recommend them enough. Wouldn't go through anyone else ever again.
Great Selection, Excellent Service
Prices are competitive and item was dispatched speedily. Product range is great, carries brands/items that can be difficult to find in Australia. Satisfied customer.
Decided I needed to upgrade my gear. After weeks and weeks of researching, I narrowed it down to my final choice of headphones. A pair of Sennheiser HD 600's, Massdrop Fostex TX-00 Ebony or going with what I know; a pair of closed back cans in the Audio-Technica ATH-MSR7.
I had bought random things from Minidisc before, but never such a major purchase. Were always great in the past so figured stick with what I know. Gave them a call to gauge my choices. Spoke with Wing for a good 30min before finally settling on a pair of Philips Fidelio X2'...s. A choice way out of left field that I hadn't even considered, and OH BOY am I glad I did. Paired these up with the Oppo HA-2 SE as my setup required as minimal footprint as I can get away with. I was absolutely blown away with the quality of the cans alone, but paired with the Oppo... indescribable. I haven't smiled while listing to music in a long time. Wing really knows his stuff and really cares about your purchase. He could have easily tried to upsell me something outside of my budget or close too, but recommended a fantastic option that will be hard to top if I ever decide to splurge again in the future. Fast delivery and safely packaged upon arrival. Not much else to say other than if you need audio equipment, buy here. Cant recommend enough.
Great service and product - love them!
These were a Christmas present for my daughter. Her friends are musos and this was the brand of headphones they all have. She researched online for the best price which was MiniDisc. They arrived in only a couple of days - not bad given the Christmas rush. A follow email came a couple of weeks later to check that we were happy wit the product. A good service and good product.
Spot on service and great range of products
Received superb service when I placed my order over the phone. Was processed immediately and received my item promptly. Made me keen to order again which I just did and received the same great service. Great online range and fantastic customer service. Definitely recommend for online purchases.
- Minidisc Australia
Excellent shopping experience. Highly recommend.
I purchased a set of Audio Technica ATH-AD2000X headphones from here. Wing, from Minidisc, was happy to match prices from competitors. The headphones arrived quickly, within 2 days after purchase. There was excellent after sale support as Wing emailed me and followed up on my purchase, making sure that I was happy with my product as well as offering suggestions to any issues that I had. Highly recommend shopping here.
What an online store should be
I was looking globally for some Grado headphones, and found Minidisc Australia. Their prices and service have been fantastic. Since we have the option to buy from anywhere in the world, finding an Australian retailer that does a great job like Minidisc is indeed a great find. I look forward to a long relationship with this fine company.
Exeptional service, very responsive and helpful with answering questions. Efficient processing and mailing. Extensive range of products including mp3s which are increasingly hard to come by. Thanks Minidisk, will be back for sure.
- Minidisc Australia
Service is a bit shonky
My second purchase through Minidisc and the service has been outstanding on both occasions. Delivery was prompt and only took a day or so for it to arrive. Follow up service is a nice touch that very few retailers bother with.
Unfortunately only 5 months after my purchase the unit bricked itself. I tried reset etc etc but finally contacted the dealer 28/3/17 who instructed me to return it to them for their techs to look at and sent me a approval for warranty claim. I sent it to them 29/3/17.
On the 5/4/17 I phoned them and w...as told they can't fix it and were going to send me a replacement unit "in the next couple of days" On the 10/4/17 I phoned chasing the replacement and was told that the department responsible hadn't responded to his emails and he would chase it up. I asked it to be prioritized as I wanted to take it away at the Easter break. He rang me later that day and said it will go in the mail tomorrow and I would have it in the next couple of days.
competitive pricing and excellent after sales service
Order was shipped same day, arrived promptly
Fantastic product range for audio geeks
Fast replies to emails and querys
Brilliant customer service
My experiences with minidisc Australia was exceptional. Very prompt replies to all my questions and concerns, and delivery of item was well packaged- item arrived in great condition. Wouldn't hesitate to return!
All I can say is Exceptional Professional.
I would not bother going anywhere else.
A reasonable discounted price.
Wide range of demo stock on display for comparison of possible purchase options.
Excellent product knowledge.
A pleasure to travel to the very well presented store and meet with the ideal sales representative who assists with providing suitable recommendations so I could make an informed choice.
Good stuff at the right price dispatched on day of order.
Good quality products at a fair price.
I bought new Audiotechnica headphones; my second pair over 12 years. The order was dispatched the same day and arrived a working day later. What more can we ask?? Thanks guys. You are on my favorites list!
Great product selection and a great approach to customer service
I ordered a Fiio X1 2nd gen online in black. The next day we received a call from Minidisc to advise us that black was out of stock. The gentleman on the phone was courteous and very professional. We chose to wait for new stock.
I sent an email query in regards to the arrival date of new stock. This was answered in less than an hour! Again, the response was courteous, informative and professional. By now I had felt that I had made the right choice ordering from Minidisc.
A few days later I received an email from Minidisc to advise that new st...
- Minidisc Australia
Masterful knowledge meets exceptional customer service.
Seriously, where do you even begin reviewing this place?
From the great shop-front that allows you to listen and check everything, the staff who can tell you more about a single DAC/AMP more than i can talk about anything I know combined to the incredible support. I can't help but say this is the perfect store to buy your headphones and headphone related items.
I never write reviews, they say you tell one person when you have a good experience and ten people when you have a bad one. I'll be telling hundreds about this place from the incredible service i got.
Excellent customer service and advice on purchases
Lovely customer service from the team at Minidisc Australia. Always buy through them as their prices are competitive and advice on what suits me best when I have a hard choice to make between products that I'm unsure would suit me.
Very professional and very helpful.
I bought some headphones from MiniDisc and they were very helpful. I spoke to Wing and he helped me out with my decision and then when the headphones arrived I spoke to him again about an issue that I had with the headphones that ended up being User Error. He fixed it quickly due to his impressive product knowledge.
MiniDisc is very trustworthy and I would buy from them again.
Great product and service
Bought the Sony MDR-1ABT Bluetooth Stereo Headphone on some discounts. It is conformable and working great so far, absolutely love it. The customer service is great to check back any enquiries. Very happy with my purchase from Minidisc Australia.
Great Store & sales people
I cannot praise Minidisc high enough i have bought 3 headphone amps & sennheiser HD600 headphones from them
some online & some instore & never an issue. I like that you can checkout what you would like without a salesman driving you crazy to buy!
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