??!
1 photo
Mint Telecom ADSL

Mint Telecom ADSL (page 2 of 3)

4.9 from 47 reviews

Reviews

(46)
(0)
(0)
(0)
(1)
  • Value for Money
    5.0 (4)
  • Transparency
    5.0 (3)
  • Customer Service
    5.0 (4)
  • Adequate Speeds Yes (100%) · No (0%)


Khashayar

KhashayarAU

  • 8 reviews
  • 16 likes

Excellent communication

published

I had a chat with one of their tech team, he was very nice and friendly and honest, didn't try to push me to switch to their service. I don't have a service with them but I liked the way they treat people.

Connection TypeADSL/ADSL2+
1 comment
Mint Telecom
Michael S.Mint Telecom

Best ISP ever

published

Brilliant isp best ever so good was the customer service that they never stopped trying to fix my internet speed and drop outs.

Connection TypeADSL/ADSL2+
1 comment
Mint Telecom
Michael S.Mint Telecom
Ted

TedSydney

  • Verified customer

Seamless Customer Service

published

Switching over from other bigger named ISPs. Couldn't be happier with the service and customer care that Mint has employed. I'm used to waiting +3 weeks after moving into a new unit but Mint had my services up and running within a day of moving! ADSL modem is also NBN ready. I will be continuing on with their services for the foreseeable future.

February 15th 2019 Update: One Year later, still the same great service as day One

Connections issues resolved in a timely matter. Michael and the team are as responsive as ever and are always there to help when needed. This is definitely how any business should run - caring about the customers! Keep up the great work guys.

Customer Service
Value for Money
Connection TypeWireless
Start DateSeptember 2017
Adequate Speeds Yes
Standalone or BundledStandalone
Contract Type12-month contract
Data TypeCapped Data
See all answers
1 comment
Mint Telecom
Michael S.Mint Telecom
  • Verified customer

Amazing customer service, efficiency & speed. How ISP's should be

published
Connection TypeADSL/ADSL2+
1 comment
Mint Telecom
Michael S.Mint Telecom

Wow what service!!

published

Mint from the start have been personal, professional and completely trustworthy. Thanks Kelvin who makes me feel that there is never a silly question. Well done!!

Connection TypeADSL/ADSL2+
1 comment
Mint Telecom
Michael S.Mint Telecom

It was an amazing service

published

Nothing better to get the experiences with Mint telecom, especially with Mr. Kelvin - the Mint'ss customer care manager from every single email, question, requirement...
After longtime could not get the internet and phone, I found Mint, and he processed very fast, clear, great communication and effectiveness. After 2 weeks, everything settle down, and if I keep the last same company, may be next 2 months can not get.
Now I enjoy to use the internet service, and I learn a lot of management, communication, solution and It makes sinificant result
Thanks again Kelvin and his team

Connection TypeADSL/ADSL2+
1 comment
Mint Telecom
Michael S.Mint Telecom

Carrie

CarrieGreater Melbourne (Metropolitan), VIC

  • 6 reviews

Proceed with caution!

published
Connection TypeADSL/ADSL2+
2 comments
Mint Telecom
Michael S.Mint Telecom
Carrie
Carrie

Your summary: sounds plausible, although is not entirely accurate/truthful but thank you for taking the time to respond!

All the best for the future.


Mungo

MungoCanberra

  • 6 reviews
  • 5 likes

Truly awesome services

published

We would highly recommend Mint Telecom. In the current ISP market they truly stand out and the outstanding reviews and ratings on this site accurately reflect our experience. From first contact the customer service has been outstanding. The local customer service and support is friendly, timely and knowledgeable, even better than iinet before TPG takeover. Our ADSL changeover at two locations was painless and seamless. Since leaving TPG's iinet and Tangerine our connection speed and reliability have increased considerably.

Connection TypeADSL/ADSL2+
2 comments
Mint Telecom
Michael S.Mint Telecom
Mungo
Mungo

Kelvin was truly awesome

Mel

MelPerth

Need more business like this

published

Had my ADSL transferred from Iinet, MINT was fast and honest, informing me the speed i will be getting and the time it take to transfer over. Message them on facebook in the middle of the night and get a reply. Fantastic service keep it up and will recommend to my friend and family

Connection TypeADSL/ADSL2+
1 comment
Mint Telecom
Michael S.Mint Telecom
Kez

KezSouth East Queensland, QLD

  • 3 reviews
  • 3 likes

Thank goodness for Mint Telecom

published

Who would have thought having ADSL connected in the 21st century could be this hard! I've never experienced more ineptness, terrible customer service and confusion from one of the biggest telcos in Australia and this continued for 5 weeks. Along comes Mint Telecom and saved my sanity. They managed to connect me in a week from my first contact with them and the connection is perfect. The team at Mint were so customer focused, did what they said they were going to do In the time frame promised. Thank you Mint Telecom!!!

Connection TypeADSL/ADSL2+
1 comment
Mint Telecom
Michael S.Mint Telecom

Excellent customer service!

published
Connection TypeADSL/ADSL2+
1 comment
Mint Telecom
Michael S.Mint Telecom

Dan

DanGeelong

  • 2 reviews
  • 2 likes
  • Verified customer

Amazing service at a good price, can't fault them.

published
Connection TypeADSL/ADSL2+
2 comments
Mint Telecom
Michael S.Mint Telecom
Dan
Dan

Thanks for your help too, I forgot your name, as I said fantastic all round result.


Graham P

Graham PVictoria

  • 3 reviews
  • 3 likes

Exceptional customer service.

published
Connection TypeADSL/ADSL2+
1 comment
Mint Telecom
Michael S.Mint Telecom

ozworld

ozworldAU

  • 3 reviews
  • 13 likes

Amazing service

published

I got ADSL connected 2 months ago and it was very quick, only a couple of days. That was after being told by other providers that there wasn't even a spare port available to get connected. Connection is great, no problems whatsoever, with really quick turnaround time from any querys.

Connection TypeADSL/ADSL2+
1 comment
Mint Telecom
Michael S.Mint Telecom
Sebastien

SebastienMelbourne

Awesome, friendly and efficient

published

This company may be small, but it's the best internet provider service I've had - friendly, helpful support and customer first attitude.

Connection TypeADSL/ADSL2+
1 comment
Mint Telecom
Michael S.Mint Telecom
Anie

AnieMelbourne

  • 2 reviews
  • 1 like

Best Service!

published
Connection TypeADSL/ADSL2+
1 comment
Mint Telecom
Michael S.Mint Telecom

SG3

SG3Box Hill South

  • 2 reviews
  • 3 likes

Service that it second to none

published
Connection TypeADSL/ADSL2+
1 comment
Mint Telecom
Michael S.Mint Telecom

Badbuffalo

BadbuffaloBrisbane

  • Verified customer

Excellent product and service

published

Everyone has a horror story of bad service from a telco. The team at Mint Telecom are different. They actually called me before the problem occurred and had it fixed! If you're fed up with overseas call centres and want to talk with people in Australia who actually help, then give Mint a go.

Connection TypeADSL/ADSL2+
1 comment
Mint Telecom
Michael S.Mint Telecom

Ken H.

Ken H.Nhill, Vic

  • 3 reviews
  • 3 likes

One step back, is two steps forward.

published
Connection TypeADSL/ADSL2+
1 comment
Mint Telecom
Michael S.Mint Telecom

unk

unksydney

  • 8 reviews
  • 18 likes

One of the best customer service

published

Mint Telecom could have one of the best customer service I have encountered. Very helpful and friendly and treats you like a person (unlike other providers)

Connection TypeADSL/ADSL2+
1 comment
Mint Telecom
Michael S.Mint Telecom

Page 2 of 3

See all Mint Telecom reviews

Questions & Answers

Sorry, there are no questions about Mint Telecom ADSL but you can read 44 questions about Mint Telecom.


Get an answer from our members and Mint Telecom representatives

Other Internet Service Providers

Previous
Launtel

Launtel

4.9
(160)
MATE

MATE

4.4
(1,920)
Harbour ISP

Harbour ISP

4.2
(875)
Bordernet

Bordernet

4.7
(64)
OntheNet

OntheNet

4.7
(52)
OptiComm

OptiComm

4.1
(337)
Lizzy

Lizzy

4.5
(54)
Next

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.