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Mint Telecom NBN 100 (Premium)

Mint Telecom NBN 100 (Premium)

4.8 from 15 reviews

Reviews

4.8

16 reviews
5
(15)
4
(0)
3
(0)
2
(1)
1
(0)
  • Value for Money
    4.9 (15)
  • Transparency
    4.7 (15)
  • Customer Service
    4.7 (15)
  • Adequate Speeds Yes (100%) · No (0%)
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honestjands

honestjandssydney

  • 6 reviews
  • 4 likes

Great personal service. Recommended.

published
Transparency
Customer Service
Value for Money
Connection TypeHFC (Cable)
Start DateMay 2020
Adequate Speeds Yes
Standalone or BundledStandalone
Contract TypeMonth-to-month
Data TypeCapped Data
See all answers
1 comment
Mint Telecom
Michael S.Mint Telecom

Passable product, terrible customer service

published
Transparency
Customer Service
Value for Money
Connection TypeFTTP (Fibre to the Premises)
Start DateMay 2020
Adequate Speeds Yes
Standalone or BundledStandalone
Contract Type6-month contract
Data TypeCapped Data
See all answers
2 comments
Mint Telecom
Michael S.Mint Telecom
Yeahhhbob
Yeahhhbob
jeremy

jeremypenrith

  • 3 reviews
  • 1 like

Excellent

published

from the moment I ordered NBN through Mint the experience has been excellent. Its the service you always expect but never seem to get anymore. I have since recommended to loads of people and the ones who have joined are also very happy. I joined because of the reviews about service (with some sceptism) but have not been disappointed. very happy customer

Transparency
Customer Service
Value for Money
Connection TypeFTTC (Fibre to the Curb)
Start DateMay 2020
Adequate Speeds Yes
Standalone or BundledStandalone
Contract Type12-month contract
Data TypeCapped Data
See all answers
1 comment
Mint Telecom
Michael S.Mint Telecom
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Patrick B.

Patrick B.South East Queensland, QLD

Amazing Team

published

These Guy's are super efficient and great their customer service. Can not recommend more!
If anyone needs an Internet connection, these guys are a must!
I've had issues with nbn doing servicing in the area though mint where much more professional than me

Transparency
Customer Service
Value for Money
Connection TypeFTTC (Fibre to the Curb)
Start DateMay 2019
Adequate Speeds Yes
Standalone or BundledBundled
Contract TypeMonth-to-month
Data TypeUnlimited Data
See all answers
1 comment
Mint Telecom
Michael S.Mint Telecom

Outstanding Service

published

Have been a customer of MINT for over a year, and have fantastic service since our first call. Michael, Grant and Kelvin all go above and beyond and have made our NBN an excellent reliable service along with being the best "over the phone" troubleshooters I have ever dealt with. (This is after having patchy internet service with Telstra for years, and we run 2 businesses from home so it is essential).
They even help with technical advice/opinions if they are not making money out of it!
Cannot say enough about this excellent (Australian) company. Very happy, thanks!

Transparency
Customer Service
Value for Money
Connection TypeFTTC (Fibre to the Curb)
Start DateMarch 2019
Adequate Speeds Yes
See all answers
1 comment
Mint Telecom
Michael S.Mint Telecom
Dave F.

Dave F.Hobart, TAS

Mint service!

published

Grant and Kelvin were on the case from my first email. Less than 24 hours later, I was connected to Mint with a better bundle stronger connectivity. No disruption to my service which was great as I was working from home during the COVID-19 iso. Also, how good is it to support local during these difficult times. Well done guys! Cheers

Transparency
Customer Service
Value for Money
Connection TypeFTTP (Fibre to the Premises)
Start DateApril 2020
Adequate Speeds Yes
Standalone or BundledStandalone
Contract TypeMonth-to-month
Data TypeUnlimited Data
See all answers
1 comment
Mint Telecom
Michael S.Mint Telecom
Jamie

JamieHobart, TAS

What Internode used to be like!

published

Reliable FTTP connection, easy setup (within 4 hours), great staff and easy to pay options. Much cheaper than going with Telstra, but with all the added benefits of a reliable service. Couldn't recommend them higher, especially if your Tasmanian.

Connection TypeFTTP (Fibre to the Premises)
Start DateFebruary 2020
Adequate Speeds Yes
Standalone or BundledStandalone
Contract Type6-month contract
Data TypeUnlimited Data
See all answers
1 comment
Mint Telecom
Michael S.Mint Telecom

Excellent service for NBN FTTC from an amazing ISP

published
Transparency
Customer Service
Value for Money
Connection TypeFTTC (Fibre to the Curb)
Start DateMarch 2020
Adequate Speeds Yes
Standalone or BundledStandalone
Contract TypeMonth-to-month
Data TypeUnlimited Data
See all answers
1 comment
Mint Telecom
Michael S.Mint Telecom

First Class Service

published

We have been with Mint since February. I was impressed with the number of very positive reviews and I am very pleased that I chose them as our NBN provider.
The customer service is unbelievably good - friendly and helpful. A total contrast with our previous large internet provider. I highly recommend Mint Telecom.

Transparency
Customer Service
Value for Money
Connection TypeHFC (Cable)
Start DateFebruary 2020
Adequate Speeds Yes
Standalone or BundledBundled
Contract TypeMonth-to-month
Data TypeUnlimited Data
See all answers
1 comment
Mint Telecom
Michael S.Mint Telecom
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BetaBlocker

BetaBlockerGreater Melbourne (Metropolitan), VIC

  • 4 reviews
  • 4 likes

Great NBN Provider

published

The transition to these guys from Telstra was painless. Everything went as well as it could. The guys in the services centre are easy to get hold of and are genuine Australians, in Tazzie I think. Price seems competitive and promised speeds have been met. Got recommended by another user and saved $50.

Transparency
Customer Service
Value for Money
Connection TypeFTTP (Fibre to the Premises)
Start DateMarch 2020
Adequate Speeds Yes
Standalone or BundledStandalone
Contract TypeMonth-to-month
Data TypeUnlimited Data
See all answers
1 comment
Mint Telecom
Michael S.Mint Telecom

Excellent, friendly and efficient service

published

Connection has been perfect so far and the best thing about them is the quick, friendly Australian based service. Quick installation and no long waiting time on hold, and I love being able to chat for assistance on Facebook messenger as well. Best provider I’ve had!

Transparency
Customer Service
Value for Money
Connection TypeI don't know
Start DateMarch 2020
Adequate Speeds Yes
Standalone or BundledStandalone
See all answers
1 comment
Mint Telecom
Michael S.Mint Telecom
Matt R

Matt RSouth East Queensland, QLD

Best internet service provider I’ve ever come across.

published

In the 1 instance I’ve had when the internet dropped out, Mint sorted for me immediately. Great service and very easy to speak to on the phone, it’s never taken me longer than 2 minutes to be speaking to a real person on the other end of the phone.

Clearly they are all very experienced as they know how to sort any issues quickly and efficiently.

Would 100% recommend to anyone.

Transparency
Customer Service
Value for Money
Connection TypeWireless
Start DateJanuary 2020
Adequate Speeds Yes
Standalone or BundledStandalone
Contract Type6-month contract
Data TypeUnlimited Data
See all answers
1 comment
Mint Telecom
Michael S.Mint Telecom
Eljay47

Eljay47Hobart, TAS

  • 6 reviews
  • 2 likes

What a pleasant surprise

published

After doing battle with foreign staff whom I could not understand and seemed not to listen or undertake any remedial action it was a breath of fresh air to ring up Mint Telecom to open a new connection after over 11 years with my previous provider (see comment iiNet)
My connection was fixed immediately and I was supported all the way, what a team all out of the top drawer.
Undoubtedly the best ISP I have dealt with with blisteringly fast speeds.
Can only suggest that you get on board the Mint expeess.

Transparency
Customer Service
Value for Money
Connection TypeFTTP (Fibre to the Premises)
Start DateMarch 2020
Adequate Speeds Yes
Standalone or BundledStandalone
Contract Type6-month contract
Data TypeUnlimited Data
See all answers
1 comment
Mint Telecom
Michael S.Mint Telecom

Small efficient team, always on hand to help !!!

published

I have been with Mint Telecom for a few years now and we have never had any issues. Reliable fast service, and excellent customer service. Pricing is also very competitive.

Transparency
Customer Service
Value for Money
Connection TypeFTTB (Fibre to the Building)
Adequate Speeds Yes
Standalone or BundledStandalone
Contract TypeMonth-to-month
Data TypeUnlimited Data
See all answers
1 comment
Mint Telecom
Michael S.Mint Telecom
Greg Baxendale

Greg BaxendaleSydney Surrounds, NSW

  • 2 reviews

Mint Telecom - incredible service!

published
Transparency
Customer Service
Value for Money
Connection TypeFTTP (Fibre to the Premises)
Start DateAugust 2017
Adequate Speeds Yes
Standalone or BundledStandalone
Contract Type12-month contract
Data TypeUnlimited Data
See all answers
1 comment
Mint Telecom
Michael S.Mint Telecom
Internet Service Providers

Find out how Mint Telecom NBN 100 (Premium) compares to other Internet Service Providers

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Nerissa

NerissaNorth-West & West coast, TAS

What a fantastic company to deal with..

published

I have had so many problems in the past with other providers but I stumbled across Mint Telecom on the internet and check out their reviews and decided to contact them. From day one I have only dealt with one person yes that's right the same person not a different person every time. Kelvin has been fantastic he had me up and running on the NBN in couple of weeks and could give me answer's to what the problem was, which no other company over 18 months could do. Kelvin is very responsive, gives great advice, gives assistance where needed and keeps you updated. I now have great internet throughout my home many thanks.

Transparency
Customer Service
Value for Money
Connection TypeI don't know
Start DateMay 2019
Adequate Speeds Yes
Standalone or BundledStandalone
Contract Type6-month contract
Data TypeUnlimited Data
See all answers
1 comment
Mint Telecom
Michael S.Mint Telecom
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