Customer service was superb. Everything was catered for.
Quick connection time. Technician went above and beyond to do connection.
Everything was well communicated and covered off.
Local call centre makes all the difference.
Phone call answered straight away.
Great modem supplied.
Best ever. No issues at all. Fast and reliable.
Service friendly, efficient and knowledgeable. Very easy to install. Instructions easy to understand. Way to install. No problems for this 67y.o. Neighbours with different service have lots of issues and I have none.
- NBN 12 (Basic)
- Verified customer
easy setup, excellent support
I was so annoyed when we moved house - change from ADSL to NBN FTTP. Our previous ISP iiN*t completely stuffed up the migration process. Was only too happy to ditch them & sign up with an ISP that was Hobart based given we live in Hobart. When you ring support you generally get thru within 30 seconds, always to the same cheerful & helpful guy Kelvin.
Incredible customer service
After my router died, the Mint Telecom team helped me attentively to get my WiFi running smoothly again. Customer service was incredible. They were immediately onto the issue, even while on the road! And I learned how important it is to have a good router – really helpful tips. Thank you Mint Telecom!
Wonderful nbn providers. Easy set up and great customer service
Very reliable connection, never had any problems.
Setting up was made very easy by customer service team, they were extremely helpful and easy to get in touch with.
I’m was extremely happy with how fast the connection was made and the modem arrived!
Would recommend this service to family and friends.
Thanks again guys!
Best company to deal with!!!
I have to say that I am blown away by the customer service from this company and the modem came within 24 hours! Service was set up in 2 hours from when I called (but I had to wait for the lovely modem). No wait times for phoning into the company either. I had to cut ties with My Republic as they are absolutely horrifying to deal with and Mint Telecom came to save the day! Thank you!!!
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