Mint Telecom NBN 25/5 (Basic+)

Right from the first conversation, I have been very happy with advice & talking me through the set up.
Ive never had any problem with internet drop out & its been reliable.

The customer service I've received from Mint is second to none. They far exceed any other company when it comes to communication. They follow up promptly, reach out when they notice an issue, are diligent with retrieving answers and patient when it came to me asking questions. Very friendly, very helpful. Highly recommend!

Mint Telcom recently installed NBN Fixed Wireless to our house on the Mid North Coast of NSW. From our first contact, we found Mint Telecom staff to be friendly, helpful and highly professional. We were provided with a simple-to-read, yet comprehensive package of information about plans, contracts etc.

When we signed up with MINT, we were supplied with detailed information about our installation, what we needed in terms of routers etc, and what to expect on the day we would be linked up to fixed wireless. We were kept informed by MINT on a re...

Spent years with the popular providers, which was fine until it wasn’t. Changed to Mint a couple of months ago and am happy to say that I will not be going back. The fact you can pick up the phone and get onto someone within seconds that is sitting in an office in Salamanca is worth the few dollars a month difference. That, and it’s great to support local business.

I have three separate accounts with mint telecom two for restaurants and a personal Internet package. My experience with mint has been exemplary there are never long wait times to call for support and the support that is received is highly detailed very efficient and consistent. I generally end up speaking to the same people and they care about the service and they make sure that you have your enquiry resolved 100%. I have had no issues with my service and that is the reason I have three different accounts with them because they are far better than any other service I've had to date would recommend to anyone and do

The NBN service is good, I haven’t had any issues with the connection and had no issues with the set up. Kelvin is easy to get a hold of, responsive, and goes above and beyond to make sure there are no issues. Would highly recommend this service.

All my contact with Mint has been first rate.
Their communication cannot be faulted right the original contact through to connection and after sales follow up.
Service with reliability should be their motto.
Well Done.

So happy with Mint Telecom! They are quick and professional when answering any queries and I can understand their responses. They also check in with you to see how you are going. Very happy with their service. My son also received a $50 credit as he recommended me to them and I also received $50 off my first bill! Highly recommend.

Continuous service, no drop outs, ever. Friendly efficient customer service. Local business and you speak to a local customer service representative. No waiting for a reply to queries, reply is immediate.

I have a reliable connection, that helps me to provide a better service with my business as I need to rely on nbn for Hicaps. Everything was organized with setting up efficiently and I didn't have to wait 2 months. With no other issues either. Long story.
At this point in time there have been no issues.
Thank you Mint you have been a life saver.

Excellent customer service. After a frustrating experience with a major telco, a friend recommended Mint to me. Mint had the issue solved, and internet up and running on the day. Fast communication, friendly, and competitively priced. Can’t fault them.

Called Mint Telecom in the morning, everything was up and running smoothly by lunchtime! Really friendly bunch and I love that emails are replied to so quickly :) So far so good, excellent wifi speeds even on the Basic plan in the evenings!

Great NBN service reception and great customer service from staff based in Hobart. I received super service when first connecting my NBN service. Kelvin was so patient and helpful. So glad to support a local business. Thank you!

I live far away from the nearest switch. It was to hard for everybody else, but Mint Telecom made it fantastic and in fact best ever! Once you try them you will stay with them. Head and shoulder above others!!

Ok. We’re seniors but reasonably tech savvy. We’ve been trying to install NBN for several weeks. We live in an apartment block with fibre to the basement.
The connection process is relatively simple but two ISPs were unable to achieve it.
Calls to service centres produced people with limited language skills and non-existing tech skills located in the Phillipines.
Called MINT! Wow! They understood all the detail of our issue. They gave accurate advice they’re located in Hobart.
Within 5 days of us signing up (including one weekend) we were connected!
They messaged to check how things were going, they answered residual questions.
This ISP is Mint!