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Mint Telecom NBN 25/5 (Basic+)

Mint Telecom NBN 25/5 (Basic+)

4.9 from 68 reviews · View Statistics
See the Best Internet Service Providers in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

4.9
68 reviews
5
(66)
4
(0)
3
(0)
2
(0)
1
(2)
  • Value for Money
    4.8 (66)
  • Transparency
    4.9 (63)
  • Customer Service
    4.9 (66)
  • Adequate Speeds Yes (61) · No (1)
Previous
Next

I'm so happy with service

published

Right from the first conversation, I have been very happy with advice & talking me through the set up.
Ive never had any problem with internet drop out & its been reliable.

  • Value for Money
  • Transparency
Mint Telecom
Michael S.Mint TelecomSend a private message
Debbie
Debbie

Another reason I chose you, was because you are a local business, operating in same time zone.

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Sammi
SammiGreater Melbourne (Outer), VIC

Incomparably Excellent Customer Service

published

The customer service I've received from Mint is second to none. They far exceed any other company when it comes to communication. They follow up promptly, reach out when they notice an issue, are diligent with retrieving answers and patient when it came to me asking questions. Very friendly, very helpful. Highly recommend!

  • Value for Money
  • Transparency
Mint Telecom
Michael S.Mint TelecomSend a private message
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crowdywendy
crowdywendyMid North Coast, NSW
  • 3 reviews
  • 1 like

Relief to Have Good Internet: Pleasure to Deal with a Friendly, Professional and Helpful Company.

published
  • Value for Money
  • Transparency
Mint Telecom
Michael S.Mint TelecomSend a private message
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Nathan
NathanHobart, TAS

After years with the big providers, happy to be here.

published

Spent years with the popular providers, which was fine until it wasn’t. Changed to Mint a couple of months ago and am happy to say that I will not be going back. The fact you can pick up the phone and get onto someone within seconds that is sitting in an office in Salamanca is worth the few dollars a month difference. That, and it’s great to support local business.

  • Value for Money
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Mint Telecom
Michael S.Mint TelecomSend a private message
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Josephine S.
Josephine S.Metropolitan Adelaide, SA
  • 2 reviews

Amazing consistent customer service

published

I have three separate accounts with mint telecom two for restaurants and a personal Internet package. My experience with mint has been exemplary there are never long wait times to call for support and the support that is received is highly detailed very efficient and consistent. I generally end up speaking to the same people and they care about the service and they make sure that you have your enquiry resolved 100%. I have had no issues with my service and that is the reason I have three different accounts with them because they are far better than any other service I've had to date would recommend to anyone and do

  • Value for Money
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Mint Telecom
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Brittney
BrittneySouth East Queensland, QLD
  • 2 reviews

Outstanding Customer Service

published

The NBN service is good, I haven’t had any issues with the connection and had no issues with the set up. Kelvin is easy to get a hold of, responsive, and goes above and beyond to make sure there are no issues. Would highly recommend this service.

  • Value for Money
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Mint Telecom
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fchamber
fchamberGreater Melbourne (Outer), VIC

The correct package for me

published

All my contact with Mint has been first rate.
Their communication cannot be faulted right the original contact through to connection and after sales follow up.
Service with reliability should be their motto.
Well Done.

  • Value for Money
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Mint Telecom
Michael S.Mint TelecomSend a private message
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Cathy
CathyGreater Melbourne (Metropolitan), VIC

So Happy!

published

So happy with Mint Telecom! They are quick and professional when answering any queries and I can understand their responses. They also check in with you to see how you are going. Very happy with their service. My son also received a $50 credit as he recommended me to them and I also received $50 off my first bill! Highly recommend.

  • Value for Money
  • Transparency
Mint Telecom
Michael S.Mint TelecomSend a private message
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Tricia
TriciaHobart, TAS

Reliable service.

published

Continuous service, no drop outs, ever. Friendly efficient customer service. Local business and you speak to a local customer service representative. No waiting for a reply to queries, reply is immediate.

  • Value for Money
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Mint Telecom
Michael S.Mint TelecomSend a private message
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Hedi
Hedi Launceston, TAS

Great to transition to reliable, prompt and excellent service.

published

I have a reliable connection, that helps me to provide a better service with my business as I need to rely on nbn for Hicaps. Everything was organized with setting up efficiently and I didn't have to wait 2 months. With no other issues either. Long story.
At this point in time there have been no issues.
Thank you Mint you have been a life saver.

  • Value for Money
  • Transparency
Hedi
Hedi

Prior to Mint my health suffered immensely due to other telecommunication hoo ha issues with..... No names mentioned

Mint Telecom
Michael S.Mint TelecomSend a private message
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The reviewer stated that an incentive was offered for this review

Excellent

published

Excellent customer service. After a frustrating experience with a major telco, a friend recommended Mint to me. Mint had the issue solved, and internet up and running on the day. Fast communication, friendly, and competitively priced. Can’t fault them.

  • Value for Money
  • Transparency
Mint Telecom
Michael S.Mint TelecomSend a private message
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Lee
Lee
  • 2 reviews
  • 1 like

Well deserving of 5 stars!

published

Called Mint Telecom in the morning, everything was up and running smoothly by lunchtime! Really friendly bunch and I love that emails are replied to so quickly :) So far so good, excellent wifi speeds even on the Basic plan in the evenings!

  • Value for Money
  • Customer Service
Mint Telecom
Michael S.Mint TelecomSend a private message
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Melanie Jonker
Melanie Jonker Launceston, TAS
  • 2 reviews

Exceptional customer service

published

Great NBN service reception and great customer service from staff based in Hobart. I received super service when first connecting my NBN service. Kelvin was so patient and helpful. So glad to support a local business. Thank you!

  • Value for Money
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Mint Telecom
Michael S.Mint TelecomSend a private message
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customer
customer
  • 2 reviews

The best service ever

published

I live far away from the nearest switch. It was to hard for everybody else, but Mint Telecom made it fantastic and in fact best ever! Once you try them you will stay with them. Head and shoulder above others!!

  • Value for Money
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Mint Telecom
Michael S.Mint TelecomSend a private message
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What a relief!

published

Ok. We’re seniors but reasonably tech savvy. We’ve been trying to install NBN for several weeks. We live in an apartment block with fibre to the basement.
The connection process is relatively simple but two ISPs were unable to achieve it.
Calls to service centres produced people with limited language skills and non-existing tech skills located in the Phillipines.
Called MINT! Wow! They understood all the detail of our issue. They gave accurate advice they’re located in Hobart.
Within 5 days of us signing up (including one weekend) we were connected!
They messaged to check how things were going, they answered residual questions.
This ISP is Mint!

  • Value for Money
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Mint Telecom
Michael S.Mint TelecomSend a private message
Farrago
Farrago

And they personally answer their phone with no time on hold- amazing!

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Mint Telecom NBN 25/5 (Basic+)

Details

Compare all 6 Mint Telecom
CategoryInternet Service Providers
Standard Monthly Price $69.95
Typical Evening Download Speed 15Mbps
Max Upload Speed 5 Mbps
Service TypeNBN
Packages AvailableBundle and Standalone
ContractSet Period
Data AllowanceUnlimited
Max Download Speed 25 Mbps
Compare all 6 Mint Telecom
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