Kelvin was very helpful and the transition from my old provider was super fast and easy. Instructions were clear, cost is super valuable and we are very happy with the speed.

Customer service from the get go has been exceptional. The product has been great so far with better performance than our last provider with no drop outs especially with everyone home during COVID19.

Good customer service and helpful tips on where to get a modem. The internet speed is great and steady. No issues of dropping off during conference calls or failing downloads which makes working from home a breeze. Would highly recommend.

The Connection is really great and service is fantastic. I had an issue with the connection at first but even weekend they replied to me and fixed the connection. Great service

From being able to start the process of changing from Belong (who were giving me no more than 7mb down and 0.7 up) simply and efficiently on Facebook Messenger to delivery of modem and activation of the service, I have been very impressed with Mint. Sometimes it pays to go small, it seems!

Connection is great zero drop outs and can use multiple devices at once without any lag!
I highly recommend mint to anyone that wants to get the best of both worlds fast internet for a cheap price!

Wow MINT is hassle free! Support is phenomenal!Thank you so happy with the service and most importantly no drop outs at all! Impressive! For me to change providers is big!

Unbelievable service considering we spent 11 weeks trying to connect with another provider. We rang the guys at MInt and they where so helpful, within a couple of days nbn had been organised to come out and within the week we had internet, had no problems with drop out and good internet speed. Thanks, you guys rock.

My experience with getting the NBN set up with Mint was unlike any experience I have had before with a telecommunication company. Very friendly, knowledgable staff and their customer service is second to none. The man I spoke to recommended a great modem, informing me of the price range and where I could purchase it, then when I had an issue with the NBN box at my house, Mint were straight onto it - responding within minutes ... and on a Sunday too! I love the fact that they are locally based in Hobart so you know you are also supporting an Australian company who know the area. Pricing is very competitive and worth it for the reliable customer service alone. Highly recommended!

Having been with a less than helpful ISP for several years it is a relief to find a local company prepared to provide expert help when needed . Mint helped me in my crusade to prove that we could get nbn wireless as we could see the tower from our front window but being on a large property the nbn map based our suitability on the top of our drive 100 metres from the house! Other providers said we HAD to accept satellite! Mint made the obvious enquiries! Even the free VOIP phone service is better than the old copper line that was costing us $35 a month. Shame they don't do energy!!

Great service throughout, immediate responses to any help requests and knowledgeable staff able to address questions promptly from their tasmania based call centre.
Connection speeds a serious improvement on our previous set up.
Overall great experience.

I had a technical issue mint helped me get it back up and running in matter of days. Where i was with tpg it had taken me a month to get it fixed before. All the guys there are super helpful why would i need to go anywhere else

Phenomenal service! Zero drop outs and the connection is extremely reliable!

The best thing about Mint Telecom is their Customer service! I get through any-time (even on weekends)! Really happy with their service!

Quick connection time. Technician went above and beyond to do connection.
Everything was well communicated and covered off.
Local call centre makes all the difference.
Phone call answered straight away.
Great modem supplied.

Mint is spot on. No mucking around and easy to get connected. The service works great in our remote small town!! Speeds have been great!! No troubles here...Smiles all round!!! Thanks Mint.

Mint telecom have been so lovely to deal with. Their staff have been very patient and talked me through how to connect my old modem at our new house. No issues with connection either. Friendly customer service staff. A great Australian based company.

If you are tired of dealing with wasted phone calls, incorrect billing, poor service, and constant interruptions then MINT is the answer. Purchased my own router and signed up with no hassles. The NBN service is actually very good for what it is. Customer service is spot on, and MINT representatives contact you when service is impacted and assist with any technical issues! Static IP included!And they give you a $50 discount for anyone that signs over and mentions your name.
Service has been impacted less than a handful of times, and has been solved promptly without headaches.
I hope MINT is here to stay because I don't intend on changing again.

When it comes to NBN, there are plenty of options out there, including many big named providers. In the end they are providing a similar product wrapped around their version of the service. This is where Mint differentiates from the rest, being a truly customer focused provider and having their customer service onshore makes a huge difference.

Example: had a friend who was moving houses and had initially signed up with TPG. His connection date kept getting pushed out and he was going to have to wait at least a month. Luckily he told me this and after referring him to Mint, he was connected within 48 hours.

Highly recommend them, they are helpful and and very proficient.

Mint is amazing! I am SO impressed with this company! First telecom I've ever actually enjoyed dealing with. They responded within minutes to an email I sent at 8 PM on a Wednesday night. Keep up the good work, Mint!

Reliable FTTP connection, easy setup (within 4 hours), great staff and easy to pay options. Much cheaper than going with Telstra, but with all the added benefits of a reliable service. Couldn't recommend them higher, especially if your Tasmanian.