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Mint Telecom
4.9 from 431 reviews · View Statistics

Reviews

4.9

431 reviews
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    Jol

    JolHobart, TAS

    • 4 reviews
    • NBN
    • Verified customer

    Very happy customer

    published
    Connection TypeNBN FTTN (Fibre to the Node)
    1 comment
    Mint Telecom
    Michael S.Mint Telecom

    The best customer service I have experienced

    published

    The customer service was second to none, also the speed and price of mint is great for what we need it for.
    Thank you Kelvin for all of your assistance.
    Highly recommend

    Connection TypeNBN Wireless
    1 comment
    Mint Telecom
    Michael S.Mint Telecom
    See all Mint Telecom reviews

    Questions & Answers

    Judith

    Judithasked

    Mint Telecom

    Hi Mint Telecom,
    I have read fantastic reviews for your company, hence the reason I am contacting you.

    I am NBN ready in Graceville QLD and am shopping for NBN plans. I don't need a landline, happy with average speeds and I am in 2-3 person household. Also is the modem and installation included in the plan and what is the average timeframe from signing up to NBN working in my home? Any hidden costs? Thank you in advance for your help.

    Regards Jude

    2 answers
    Mint Telecom
    Michael S.Mint Telecom

    Hi Judith,
    Thanks for reaching out.
    There are no hidden costs. Best to contact us directly so we can review your specific address and requirements.
    You can message us directly from our website or call us during business hours if you prefer.
    Cheers
    Michael

    Farrago
    Farrago

    Ours was operating perfectly within a week of us signing up. Depends on how quickly the NBN send a technician, I guess. Mint’ s customer service is outstanding

    John RH

    John RHasked

    NBN 12 (Basic)

    G'Day,
    Are calls to 13 / 1300 numbers included in the montlhy price?
    and mobile numbers?
    This is my main reason for seeking a new provider.
    Regards,
    John R. H.

    2 answers
    John RH
    John RH

    And, Do you have a telephone number at which I can call and speak to someone (quickly)?

    Mint Telecom
    Michael S.Mint Telecom

    Hi John,
    Head on over to our website where the answers to these are listed.
    Phone number is 1300586468.
    On the plans page you'll see the pricing options. Our Ultimate bundle includes mobile calls, but not 13/1300s.
    Cheers
    Michael

    Graeme S.

    Graeme S.asked

    Mint Telecom

    WHERE ARE YOU STATIONED

    1 answer
    Mint Telecom
    Michael S.Mint Telecom

    Hi Graeme, we operate nationally from Hobart.
    Head on over to our website at minttelecom.com.au where you can ask us more questions if required.
    Cheers
    Michael

    Get an answer from our members and Mint Telecom representatives

    Details

    Compare all 5 Mint Telecom
    Mint Telecom ADSL
    • Award Winner 2021
    • 2020

    Mint Telecom ADSL

    4.9
    (53)
    Mint Telecom NBN 12 (Basic)
    • Award Winner 2021
    • 2020

    Mint Telecom NBN 12 (Basic)

    5.0
    (8)
    Mint Telecom NBN 25 (Standard)
    • Award Winner 2021
    • 2020

    Mint Telecom NBN 25 (Standard)

    4.9
    (54)
    Mint Telecom NBN 50 (Standard Plus)
    • Award Winner 2021
    • 2020

    Mint Telecom NBN 50 (Standard Plus)

    4.9
    (73)
    CategoryInternet Service ProvidersInternet Service ProvidersInternet Service ProvidersInternet Service Providers
    Standard Monthly Price A$69.95A$79.95
    Service TypeADSLNBNNBNNBN
    Packages AvailableBundle and StandaloneBundle and StandaloneBundle and Standalone
    ContractSet PeriodSet PeriodSet Period
    Data AllowanceCapped/FixedUnlimitedUnlimited
    NBN Speed Tier 12/125/550/20
    Max Download Speed 12 Mbps25 Mbps50 Mbps
    Max Upload Speed 1 Mbps5 Mbps20 Mbps
    Compare all 5 Mint Telecom

    Visit official website

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