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Reviews

4.9

389 reviews
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    Jol

    JolHobart, TAS

    • 4 reviews

    Very happy customer

    published
    Connection TypeNBN FTTN (Fibre to the Node)
    1 comment
    Mint Telecom
    Michael S.Mint Telecom
    Similar opinion? Write a review on ProductReview.com.au!

    The best customer service I have experienced

    published

    The customer service was second to none, also the speed and price of mint is great for what we need it for.
    Thank you Kelvin for all of your assistance.
    Highly recommend

    Connection TypeNBN Wireless
    1 comment
    Mint Telecom
    Michael S.Mint Telecom
    Similar opinion? Write a review on ProductReview.com.au!
    See all Mint Telecom reviews

    Questions & Answers

    theuptake

    theuptakeasked

    Mint Telecom

    Lots of reviewers on here giving glowing reviews with just the one review. Very suss.

    1 answer
    Mint Telecom
    Michael S.Mint Telecom

    Hi,
    Feel free to try us out and experience for yourself.
    With nearly 400 reviews (not all glowing) over 5 years I think they speak for themselves.
    Cheers Michael

    Graeme M.

    Graeme M.asked

    Mint Telecom

    What method of delivery can I get

    5 answers
    Mint Telecom
    Michael S.Mint Telecom

    Hi Graeme,
    Best to message us directly via our website so we can get clarity on your question and situation.
    For instance, you can provide your own modem or router or if you purchase from us we use startrack express.
    If your type of NBN requires a NBN device to be posted then that delivery method is determined by NBN Co, typically Toll.
    Cheers Michael

    Graeme M.
    Graeme M.

    Hi Michael, A belated thanks for your reply.A further question can you quote me on supplying WI FI rather than Broadband.The NBN is not the service I seek. I look forward to your advice.Thanks Graeme 0412609242.

    Mint Telecom
    Michael S.Mint Telecom

    Hi Graeme,
    Contact us directly via our website and we can review options for you.
    Cheers Michael

    Judith

    Judithasked

    Mint Telecom

    Hi Mint Telecom,
    I have read fantastic reviews for your company, hence the reason I am contacting you.

    I am NBN ready in Graceville QLD and am shopping for NBN plans. I don't need a landline, happy with average speeds and I am in 2-3 person household. Also is the modem and installation included in the plan and what is the average timeframe from signing up to NBN working in my home? Any hidden costs? Thank you in advance for your help.

    Regards Jude

    2 answers
    Mint Telecom
    Michael S.Mint Telecom

    Hi Judith,
    Thanks for reaching out.
    There are no hidden costs. Best to contact us directly so we can review your specific address and requirements.
    You can message us directly from our website or call us during business hours if you prefer.
    Cheers
    Michael

    Farrago
    Farrago

    Ours was operating perfectly within a week of us signing up. Depends on how quickly the NBN send a technician, I guess. Mint’ s customer service is outstanding

    See all Mint Telecom questions

    Get an answer from our members and Mint Telecom representatives

    Mint Telecom

    Details

    Compare all 6 Mint Telecom
    Mint Telecom NBN 100/20 (Fast)
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    Mint Telecom NBN 50/20 (Standard)
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    Mint Telecom NBN 25/5 (Basic+)
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    No reviews yet
    CategoryInternet Service ProvidersInternet Service ProvidersInternet Service ProvidersInternet Service Providers
    Standard Monthly Price $89.95$79.95$69.95$99.95
    Typical Evening Download Speed 60.0 Mbps30.0 Mbps15.0 Mbps60.0 Mbps
    Max Download Speed 100 Mbps50 Mbps25 Mbps100 Mbps
    Max Upload Speed 20 Mbps20 Mbps5 Mbps40 Mbps
    Service TypeNBNNBNNBNNBN
    Packages AvailableBundle and StandaloneBundle and StandaloneBundle and StandaloneBundle and Standalone
    ContractSet PeriodSet PeriodSet PeriodSet Period
    Data AllowanceUnlimitedUnlimitedUnlimitedCapped/Fixed
    Compare all 6 Mint Telecom

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