Been a customer for several years now have had no real issues. Speeds are consistent, everything just works as it should. The odd occasion that I have required Tech support it has been great, I see no need to go elsewhere. Original router supplied was poor, replaced with a better one which improved coverage even more.

We have been with Mint telecom for years now at home and in our business. Outstanding service! Would highly recommend to anyone. No issues what so ever. Thank you Mint!

Ok. We’re seniors but reasonably tech savvy. We’ve been trying to install NBN for several weeks. We live in an apartment block with fibre to the basement.
The connection process is relatively simple but two ISPs were unable to achieve it.
Calls to service centres produced people with limited language skills and non-existing tech skills located in the Phillipines.
Called MINT! Wow! They understood all the detail of our issue. They gave accurate advice they’re located in Hobart.
Within 5 days of us signing up (including one weekend) we were connected!
They messaged to check how things were going, they answered residual questions.
This ISP is Mint!

The service from Mint has been unlike any I have ever experienced not only from any other internet provider but from any product/services company. They are extremely polite, friendly and efficient. In a world where nothing is personal anymore, Mint provides the absolute best personalised service. Exceptional in every way!

So easy to deal with. I changed my plan today via the websites chat function, it was done with such ease. I was done before I would even be through the "push this number for this option" crap with another provider let alone the wait time.

Thanks again for your help and hopefully I dont need to contact you again as there is never any issue but if I do I know it will be the easiest thing I do all day

Was recommended to Mint by a friend. The transition was so easy and the local support was amazing. So great to speak to a lovely local willing to help us with our set up even on a Sunday. Thank you Grant! Would highly recommend Mint to everyone. No drop outs or connection issues thus far! Happy customers!

Easy and friendly onboarding experience. 100/40 speeds delivered - so I am getting what it says on the tin. My internet has been down twice since I joined 2 months ago. One matter related to issues with my own equipment, the other was a network problem in my area. In both cases I got very quick assistance and speedy resolution. They are definitely keeping up their end of the bargain as an NBN retailer. Based on this experience, I have no trouble in recommending Mint.

Satisfied with the Internet speed so far and the Internet connection set up was smooth, quick and easy - thanks to Michael for assisting and Kelvin for the plan recommendation. We are H A P P Y with Mint! I'll definitely recommend this to all my friends.

Mint contacted us to advise that our nbn was dropping out-they arranged someone to come to the house to investigate within 24 hours. We didn’t have to do a thing. The nbn technician identified and fixed the problem. It was such a pleasant change from our previous telco who seemed incapable of accepting we were experiencing dropouts and who were unable to fix the problem.

Best customer service! So helpful and so easy to deal with and to set it all up! We are now using them for our business and home internet/phone and couldn’t be happier. Dealt with Kelvin mainly who is just a pleasure to speak to! So patient! Thank you!!

I had an issue when first connected to the NBN.
The previous ISP was clueless.
Following the warm recommendations of Productreview, I gave MINT a chance.
They were quick to answer and to resolve the issue. Something which was dragging for a month+ with Barefoot Telecom was resolved in less than a day by MINT.

Highly recommended!

Very professional and on time service from the first time we made contact for Mint to supply or NBN service. Very happy and totally impressed. With excellent speed and reliability. Thank you.

When I first contacted Mint as an IP, they were incredibly knowledgeable and friendly. Their setup and instructions to install the modem were simple to follow, and took no more than 10 minutes to complete.
Mint have provided a stable service, where previously I was used to consistent dropouts in service from other providers. Also, the NBN 25 plan is excellent for 2 adults in a WFH situation. For online gaming, it has had no issues.
I would recommend Mint to any Australian looking for a good, reliable Australian IP.

Cannot fault any part of our dealings with Mint Telecom - had issues with my router (provided by me and not Mint) they were very happy to help me through the connection process and were very good at following up to make sure everything was working

Would highly recommend

Mint Telecom is the best NBN provider. I have been enjoying the NBN service for about 6 months. The connection is reliable. I have not experienced any dropouts or issues with this service. Meanwhile, Mint Customer service is perfect. They always provide the best and most honest technical advice to choose the service which meets your needs.

Solid connection and performance from day one but the key differentiator for me has been the customer service, it's so great to have both local and responsive support here in Aus when needed and the (actual human!) 'Chat' box on the website is a great, speedy option for troubleshooting issues or asking account related questions. Highly recommended!

Joined Mint, they were very helpful in selecting a new router and making sure that everything is okay.
Fast and no issues so far. Nice to talk to a person. Would have no hesitation in recommending them to someone.