Glad we haven't gone ahead with the agent
Agent denied obvious existing issues with leased property as well as tried to put on damages to property onto tenant which have already been present on entry report, accusations have been placed in a rude and unprofessional manner. The worst agent we have ever had to deal with.
Jarrod is an asset to Mint360! My partner and I met him on the weekend during an open house and he was very friendly and knew the property well. He has been easy to talk to on the phone during the application process and nothing seems to be a hassle. He has made the entire process of securing our property a breeze! Thank you so much Jarrod!!
Lauren at Mint360 has been absolutely amazing. Super friendly and smiley from the moment we walked in to the viewing, really helpful and informative. She helped us by processing our application in a very efficient time manor. An absolute pleasure to deal with which is a refreshing change. Thanks again Lauren, can’t wait to sign and collect the keys.
WOW ! Excellent service is still possible.
Very professional office , with excellent results . We as customers feel appreciative of our relationship.
We have no complaints only compliments. Diane and the team make owning a property a pleasure. Never vacant , rent in on time and both the agent , occupants and the owners are all happy. Job well done!
Professionalism and Pro-activity
Mint 360 is managing our properties, they have secured good tenants for us. They had advised us about an extra fee we had to paid as owners and they went proactive and had reimbursed the tenant already. This is one example of the professionalism of Mint 360 team.
My experience so far with Mint360 Property has been fantastic. Clear and open communication and very friendly team.
The inspection with Jarrod was professional and he had all of the answers to the questions I asked on the day. The application process was smooth and my application was processed in a very efficient manner!
Really looking forward to being a tenant on their books.
Thanks so much team!
Efficient and professional
The inspection and application process with Lauren Smith-Leslie was extremely professional and efficient. It was such a nice change after many of the other agents we dealt with in looking for a new home where late, disinterested, unprofessional or unresponsive. The application communication was clear and concise, and we had a confirmed property within 36 hours of submitting an application. Definetely recommend!
Fastest application process with the most friendly staff
Inspection day was on time, agent Lauren Smith-Leslie was very helpful answering all the questions we had and even staying a little longer to point out a few features of the home. The application process is online (like most) and very intuitive, easy to navigate and there was no need to use any manual forms at all. It took hours to get the lease approved and the communication with Lauren was always great. She kindly agreed to come with us for a second inspection for measurements before the deposit which was really kind of her! I am happy to take a new lease with an agency that seems to have a good focus in customer service like Mint 360. Definitely recommend them and Lauren!
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