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Mirenesse (page 2 of 6)

4.0 from 110 reviews

skin care and makeup

Ive been using mirenesse skin care and makeup for over 12months now, I love the powerlift treatment cream that is my bedtime cream, my skin feels beautiful in the morning my kids even say how good my skin looks. I use the chin tuck day and night, I use the pores be gone every day, I use the velvet maxi lift supreme foundation when I go out for a night. One of my favourite things I use everyday is the skin clone powder foundation, Ive used it wet and dry. Where do I stop I love my VIP goodies as it has given me a range and options of products I continue to try and buy. I love all the products I have used so far, I even used the pebble sonic night and day wash without the pebble sonic machine and still has my skin feeling awesome.

Hi Kelly, thanks for this incredible review! It sounds like you are a true Mirenesse lover, and you have an amazing collection! How amazing is it when your kids notice the difference?! Yes, our Pebblesonic cleansers do not just need to be used with our Pebblesonic, so it's amazing to hear how much you love them by themselves as well. We are so happy to hear how happy you are with our beauty wonders! Stay beautiful xxI forgot to mention my Mirenesse maxi tone lip bar its the best ever lip stick all my friends use it when I go out they love it thankyou again mirenesse KellyHi Kelly, thanks for your amazing support! Yes our Maxi-tone Lip Bars are pretty amazing! So happy to hear you and your girlfriends love wearing it on a night out! We thank you just as much! Have a lovely day! :)

Skin Care for ageing skin.

The night and day youth serums are excellent. I noticed a difference in my skin after 2 days. The Treatment cream is also an excellent product.

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Hi Cary, thanks for your amazing feedback! Yes, our serums leave your skin feeling incredible and we are so happy to hear that you saw the difference in your skin within days! Stay beautiful xx

Superior customer service practical and professional products

Thank you to Holly for providing a solution for use of one of my products. They are professional and practical make up and skincare products. I have been buying for over 10 years, even when they were on TVSN. Superior quality and ease of usage. The customer service is second to none. This is Irene's philosophy I believe. The website is easy to navigate and I love the free products and the sample size products. These allow me to try and I have found the perfect foundations in these situations. Thank you.

Hi Benny, thank you very much for this amazing review! We are so happy to hear that Holly our Happiness Ambassador was able to provide you with a solution, as she is always there to help. We love to hear that you have been a true fan of Mirenesse for over 10 years! We love you right back! Stay beautiful xxthank you

Love this foundation

Tried a sample of velvet maxi lift supreme foundation- coverage and feel of this product on my face was amazing- will be ordering some of this!

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Hi Kerry, thanks so much for your amazing feedback! Yes, our Velvet Maxi Lift Supreme Foundation is incredible on the skin as it's infused with youth extending renovage to make your skin look timeless day after day! You won't regret the purchase as it will become your new go-to foundation! Stay beautiful xx

a great experience

From the products, the customer service, and the great specials; brilliant. I am replacing all of my current products to Mirenesse, highly recommend them.

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Hi M.B, thank you so much for your lovely review. We are so happy to hear that you are loving Mirenesse and our customer service! Our Happiness Ambassadors are always there to help. Thank you again, we really appreciate your kind words. Stay beautiful xx

Secret weapon mascara -wouldn't use anything else

Have been using the mascara for over 8 years now. I love it. Doesn't run into corners of my eyes like previous mascaras. Goes on beautiful, comes off easily. Doesn't irritate my eyes. Highly recommend. Also excellent customer service - always very prompt & detailed responses to my queries.

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Hi Sarah, thank you so very much for your kind words. We are so happy to hear how long you have been loving our award-winning beauty wonders and our Happiness Ambassadors are always here to help! Stay beautiful xx


I have always found Mirenesse products lovely to use, postage is quick and customer service is above and beyond fantastic!
Will continue to buy...

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Hi gorgeous, thank you so much for this amazing review! We are so delighted to hear how happy you are with your beauty wonders and customer service experience with our Happiness Ambassadors! We love to hear that you will continue to come back and enjoy more of Mirenesse, as we would love to have you back! Stay Beautiful xx

Great Customer Service

I've had a few questions about orders, and the customer service representatives always get back to me with really helpful responses. I also love that Mirenesse is an Australian company, with excellent products. I will continue to purchase from their website. Would definitely recommend :)

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Hey Jo, thank you so much for taking the time to write such fantastic feedback! We love to make sure all of our customers’ needs are met and are leaving with a smile on their face! :D We also pride ourselves on having high-quality beauty wonders that our customers deserve, so we are so happy to hear that you will continue to purchase from us. Stay beautiful xx

You changed the Woe to Wow!

Well, Mirenesse customer service certainly lives up to the title of Happiness Ambassador!
One small issue and they went the extra 10 kms to fix it - they are Overachievers!!
Thank you Holly and Mirenesse – you changed the Woe to Wow!
p.s. I've been using Mirenesse makeup for over 5 years - perfect colours, lasting, and no allergy response from my skin and eyes. (A BIG Wow too)
p.p.s My nearly 80 year-old aunt - with beautiful skin and not a wrinkle (!) but allergies too - just loves my Skin Clone powder so she now has her own! (Vanilla as well). Superb company all round.

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WOW, what a compliment! Thank you so much Lorraine, for leaving such a beautiful review. Holly, our Happiness Ambassador loves to make sure our customers have the best experience with us, and we are so happy to hear that you felt like she lived up to her title! It’s fantastic to see how much of a Mirenesse lover you are (including your aunt), and that you are delighted with our beauty wonders! It just goes to show no matter what age you are, Mirenesse is here to make everyone and anyone feel confident and beautiful as they deserve too! Stay beautiful xx

Incredible service - Lovely Products

I have been a customer for 12 months and apart from the products being some of the best quality I have ever tried I have found the service to be impeccable. The website is really easy to navigate and the customer U-tube demonstrations of how to use the products are excellent also. I am a makeup fanatic but now don't bother checking out other sites either online or in stores.

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Thank you so much Vicki for this incredible review! We spend so much time and love formulating our beauty wonders to make sure they are of the highest quality possible. We love hearing feedback such as yours and we are so happy you love our beauty wonders, website, and YouTube videos as much as we do! Stay Beautiful xx

Customer Service Number One

I contacted customer service recently and my email was answered promptly by Holly. She was happy to assist me and offered to mail me a replacement product and a gift for my trouble. Who else does this...thank you so much for your excellent service, I am extremely grateful.

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Hi Mary, thanks for your amazing review! Holly loves making each of our customers feel special and loved, so she was more than happy to help you out. If you ever need advice on any of our beauty wonders, she is always there to help! Thank you again for leaving such kind words. Stay beautiful xx

Integrity and truth, naturally.

I first discovered Mirenesse and approached with the usual mix of trepidation (based on years of cosmetic and skin care disappointments) and excitement. I tried skin clone pressed powder for the first time with youth face wash 5 years ago. And have not laid hand on another brand since. Mirenesse delivers beyond your hopes. The core of the brand is honesty and integrity and it will never let you down. Products that work. That last. That please. I've struggled my whole life with poor skin condition and not being at all competent with putting on a full face. Mirenesse gave me a feeling of enjoyment for colours and although I'm still not great, i feel the easy use of products and it being easy to interpret )given its going to do what you want), makes it fun to try. Mirenesse is for everyone. Mirenesse is for me.

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Thank you so much Kelly for leaving such a lovely review. We live to make every woman feel beautiful every single day! We know that everyone deserves to feel confident within themselves, and we love hearing that we have helped you! Thank you for mentioning our Skin Clone Pressed Powder. You’re right; it really is a treat, providing clinically proven results such as improves firmness & skin tone, diminishes pores and helps with those pesky wrinkles too! Thank you again for sharing the love, have an amazing day! Stay beautiful xx

Best mascara in the world!

Love the original mascara, the only mascara that doesn't run on me, have wasted my money on many others, even waterproof ones run on me! Thank you Mirenesse!

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Thank you Cherie for your amazing review! We are so happy to hear you love our Secret Weapon 24Hr Mascara Original. We pride ourselves on our beauty delights being tried, tested and true! Stay beautiful xx

Customer Service is Key

I had the opportunity to contact Mirenesse Customer Service recently. Their Customer Service people are called "Happiness Ambassadors" and it is a fitting title. I had a question about a recent order and was promptly replied to by a living, breathing, caring person. Holly was her name. She was very understanding of my issue and did everything in her power to fix it. And she did! And she was super fast at getting back to me and never once made me feel out of place or less than Mirenesse's best customer. Holly completely and quickly resolved my issue and I can't thank you enough for employing people like her and providing your Happiness Ambassadors the authority to make important decisions. I've always loved Mirenesse products (and so does my Mum!). I will continue my makeup and cosmetic relationship with this company. The excellent service I received has a high bearing on my decision to choose a brand. Thank you!

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Hi lovely! Thank you very much for taking the time to write such a lovely review about our Happiness Ambassador Holly! She loves to make sure each and every one of our customers feel beautiful and special. We are so happy to hear that you enjoyed your experience with us, and sounds like your mum is just as happy! Stay beautiful xx

Great products and excellent customer service

I ordered Velvet Maxi Lift Supreme Anti-ageing Renovage. My problem is with the container, which doesn't always work.Have had problems several times, and contacted customer service, Their reply was prompt and courteous (as always). The problem will be looked into and meanwhile I received a replacement bottle very quickly. Mirenesse's customer service is second to none. :)

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Thank you so much Serena for your honest review. We have passed your feedback onto our product development team, and we always endeavour to resolve any issues very quickly. We are thrilled to hear that you were happy with your customer service experience with us, as we love to make all of our customers smile! Stay beautiful xx

Very impressed with products

Thank you for an excellent product. My skin was very dull and dry . Everything I have used so far has made a big difference on my skin. Wish I had before and after pics! My skin feels much more moisturised and clear. And has that 'glow never thought that any product would work on my skin. Can't thank you enough!! Look forward to trying other products

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We are delighted to hear such amazing feedback Marcelle, thank you! We pride ourselves on formulating our beauty wonders to be of the best quality possible for our amazing customers. I’m sure you are going to love our other Mirenesse beauties! Stay beautiful xx

Amazing company all round!!

Mirenesse is really a dream come true. Amazing products that last, amazing staff with great customer service and an amazing VIP subscription program. I really cannot give a favourite product as they are all so fabulous. From the lip bar to foundation, brow products and liners, everything is perfect! I'm so glad I've found Mirenesse, my makeup life has been forever changed!!

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Thank you Bek for your amazing review! We are so happy to hear you love our large range of beauty wonders! We pride ourselves on our amazing formulas and love to hear that you enjoy them as much as we do! Stay beautiful xx

Customer service

I am so happy with both the customer service and the products. Recently i dealt with Holly Timmins who was so helpful and happy to address my concerns and we could even have a joke over email.
When you feel like you are heard it makes all the difference. Your staff are a credit to your company. I am happy to recommend mirenesse to all my friends and am a happy repeat customer.

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Thank you very much for taking the time to leave such a lovely review Peta. We are very happy to hear that you have had a great experience with Holly, as she loves to make our customers feel happy and beautiful! We appreciate the love and support! Stay beautiful xx

AMAZING There is nothing ive tried that compares to this

First of all let me just say that the customer service at Mirenesse is second to none. Just wonderful and very understanding. Now the foundation (cushion 10) is simply beautiful. No need for a primer underneath, makes my skin look flawless. Stayed all day, looks beautiful in photos and to be told that i look 30 when I'm actually turning 40 this year speaks for itself! I am in love with this product and cannot wait to try the rest. xx

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Hey Megs, thank you very much for taking the time to review us, we really appreciate it. We are also pleased to hear that you are happy with our customer service! We spend so much time and love formulating our beauty wonders to the highest quality so our customers feel confident and beautiful. We love hearing feedback such as yours and we are so happy to hear that you love our 10 Collagen Cushion Foundation as much as we do! Stay beautiful xxx

Treatment foundations??? They actually do work

I've been using Mirenesse for over 15 years, my 1st product was the Mascara, since then I think I've tried almost everything. I love that the foundations are also a treatment, I'm 45 and I believe my skin is much better for using Mirenesse, my sisters use other brands and their skin is aging much quicker than mine :p

I've been a VIP member on and off for years. Like any company, sometimes there may be some issues, however I found them to be helpful and have always come to a resolution.

The prices are reasonable for the quality.

My boyfriend is now asking me to put in an order for him and he's skin is looking so much better.

June 6th 2017 Update: Affordable, cruelty free and products that work.

I'm now 46 and started with the mascara, since then I use all of their products. I have lots of favorites, but the bead cleanser is awesome. It's a powder cleanser! At first it was strange, but once I tried it, I love it.
I became a VIP member in 2014 and get lots of goodies to try and great VIP prices.

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Hi Sans, thank you so much for your beautiful review! We love to hear great feedback, we do everything we can to make our beauties like you happy! We are continually working on improving our customer service every day to make sure everybody is as happy as possible. Thank you again, please let us know if we can assist in any way. Stay beautiful, the M team xx

Page 2 of 6

Questions & Answers

This may be a silly question, but are there any tricks to changing the powder or balm discs out of the compacts to replace with refills? I keep wrecking the compacts and/the actual product!
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Hi Dinah, Thank you for reaching out to Mirenesse. There are no silly questions, so feel free to please ask anything you wish as we're always happy to help! Follow these steps to change your 10 Collagen Cushion Airbrush Foundation: 1) Open the compact & turn it upside, take out Rubicell sponge applicator. 2) Press your thumbs against the bottom of the compact & refill will pop out. 3) Simply pop the new refill in! Follow these steps to change your Eclipse Age Defence - Daily Face Balm: 1) Turn your compact upside down - you will then see the bottom of the compact contains a sticker which states the product name etc. 2) Peel the top of this sticker away - you should then find there will be a small pinhole. 3) Open the compact and poke a pin/toothpick/paper clip into this pinhole. 4) The previous refill should then pop out and you may insert the new refill. I sincerely hope this helps, please let us know if you are having any trouble and we will further assist. Stay beautiful, Mirenesse xx

I am interested in trying your foundation but I have had trouble with things like oxidization, wrong colour matches and drying formulas. I currently have about 3 foundations I don't use but purchased because of great reviews and now will only purchase after trying. Do you sell samples?
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Hi Jenny, Thank you for reaching out to Mirenesse and we hope you are well. All of our foundation shades are formulated with colour adapting spheres, so even if the foundation shade isn't an exact match you will see that it will blend really well with your natural skin tone. We do stock most of our foundations in mini size for a small price for you to try out and fall in love with, please follow this link to view our full range of minis: http://www.mirenesse.com/1359-makeup-minis I sincerely hope this helps! Stay beautiful, Mirenesse xx

How do I use I-Spresso?
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Hi Hilda , Just apply gently around the eye . That's it Hi Hilda, Thanks so much for your question all you need to do is - squeeze and switch on.
Apply to clean eye area, 
massage for 30 seconds then pat in. We know you are just going to love it! Kind Regards, Mirenesse xx

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