skin care and makeup
Ive been using mirenesse skin care and makeup for over 12months now, I love the powerlift treatment cream that is my bedtime cream, my skin feels beautiful in the morning my kids even say how good my skin looks. I use the chin tuck day and night, I use the pores be gone every day, I use the velvet maxi lift supreme foundation when I go out for a night. One of my favourite things I use everyday is the skin clone powder foundation, Ive used it wet and dry. Where do I stop I love my VIP goodies as it has given me a range and options of products I continue to try and buy. I love all the products I have used so far, I even used the pebble sonic night and day wash without the pebble sonic machine and still has my skin feeling awesome.
Skin Care for ageing skin.
The night and day youth serums are excellent. I noticed a difference in my skin after 2 days. The Treatment cream is also an excellent product.
Superior customer service practical and professional products
Thank you to Holly for providing a solution for use of one of my products. They are professional and practical make up and skincare products. I have been buying for over 10 years, even when they were on TVSN. Superior quality and ease of usage. The customer service is second to none. This is Irene's philosophy I believe. The website is easy to navigate and I love the free products and the sample size products. These allow me to try and I have found the perfect foundations in these situations. Thank you.
Love this foundation
Tried a sample of velvet maxi lift supreme foundation- coverage and feel of this product on my face was amazing- will be ordering some of this!
a great experience
From the products, the customer service, and the great specials; brilliant. I am replacing all of my current products to Mirenesse, highly recommend them.
Secret weapon mascara -wouldn't use anything else
Have been using the mascara for over 8 years now. I love it. Doesn't run into corners of my eyes like previous mascaras. Goes on beautiful, comes off easily. Doesn't irritate my eyes. Highly recommend. Also excellent customer service - always very prompt & detailed responses to my queries.
I have always found Mirenesse products lovely to use, postage is quick and customer service is above and beyond fantastic!
Will continue to buy...
Great Customer Service
I've had a few questions about orders, and the customer service representatives always get back to me with really helpful responses. I also love that Mirenesse is an Australian company, with excellent products. I will continue to purchase from their website. Would definitely recommend :)
You changed the Woe to Wow!
Well, Mirenesse customer service certainly lives up to the title of Happiness Ambassador!
One small issue and they went the extra 10 kms to fix it - they are Overachievers!!
Thank you Holly and Mirenesse – you changed the Woe to Wow!
p.s. I've been using Mirenesse makeup for over 5 years - perfect colours, lasting, and no allergy response from my skin and eyes. (A BIG Wow too)
p.p.s My nearly 80 year-old aunt - with beautiful skin and not a wrinkle (!) but allergies too - just loves my Skin Clone powder so she now has her own! (Vanilla as well). Superb company all round.
Incredible service - Lovely Products
I have been a customer for 12 months and apart from the products being some of the best quality I have ever tried I have found the service to be impeccable. The website is really easy to navigate and the customer U-tube demonstrations of how to use the products are excellent also. I am a makeup fanatic but now don't bother checking out other sites either online or in stores.
Customer Service Number One
I contacted customer service recently and my email was answered promptly by Holly. She was happy to assist me and offered to mail me a replacement product and a gift for my trouble. Who else does this...thank you so much for your excellent service, I am extremely grateful.
Mrs Kelly J
Integrity and truth, naturally.
I first discovered Mirenesse and approached with the usual mix of trepidation (based on years of cosmetic and skin care disappointments) and excitement. I tried skin clone pressed powder for the first time with youth face wash 5 years ago. And have not laid hand on another brand since. Mirenesse delivers beyond your hopes. The core of the brand is honesty and integrity and it will never let you down. Products that work. That last. That please. I've struggled my whole life with poor skin condition and not being at all competent with putting on a full face. Mirenesse gave me a feeling of enjoyment for colours and although I'm still not great, i feel the easy use of products and it being easy to interpret )given its going to do what you want), makes it fun to try. Mirenesse is for everyone. Mirenesse is for me.
Best mascara in the world!
Love the original mascara, the only mascara that doesn't run on me, have wasted my money on many others, even waterproof ones run on me! Thank you Mirenesse!
Customer Service is Key
I had the opportunity to contact Mirenesse Customer Service recently. Their Customer Service people are called "Happiness Ambassadors" and it is a fitting title. I had a question about a recent order and was promptly replied to by a living, breathing, caring person. Holly was her name. She was very understanding of my issue and did everything in her power to fix it. And she did! And she was super fast at getting back to me and never once made me feel out of place or less than Mirenesse's best customer. Holly completely and quickly resolved my issue and I can't thank you enough for employing people like her and providing your Happiness Ambassadors the authority to make important decisions. I've always loved Mirenesse products (and so does my Mum!). I will continue my makeup and cosmetic relationship with this company. The excellent service I received has a high bearing on my decision to choose a brand. Thank you!
Great products and excellent customer service
I ordered Velvet Maxi Lift Supreme Anti-ageing Renovage. My problem is with the container, which doesn't always work.Have had problems several times, and contacted customer service, Their reply was prompt and courteous (as always). The problem will be looked into and meanwhile I received a replacement bottle very quickly. Mirenesse's customer service is second to none. :)
Very impressed with products
Thank you for an excellent product. My skin was very dull and dry . Everything I have used so far has made a big difference on my skin. Wish I had before and after pics! My skin feels much more moisturised and clear. And has that 'glow never thought that any product would work on my skin. Can't thank you enough!! Look forward to trying other products
Amazing company all round!!
Mirenesse is really a dream come true. Amazing products that last, amazing staff with great customer service and an amazing VIP subscription program. I really cannot give a favourite product as they are all so fabulous. From the lip bar to foundation, brow products and liners, everything is perfect! I'm so glad I've found Mirenesse, my makeup life has been forever changed!!
I am so happy with both the customer service and the products. Recently i dealt with Holly Timmins who was so helpful and happy to address my concerns and we could even have a joke over email.
When you feel like you are heard it makes all the difference. Your staff are a credit to your company. I am happy to recommend mirenesse to all my friends and am a happy repeat customer.
AMAZING There is nothing ive tried that compares to this
First of all let me just say that the customer service at Mirenesse is second to none. Just wonderful and very understanding. Now the foundation (cushion 10) is simply beautiful. No need for a primer underneath, makes my skin look flawless. Stayed all day, looks beautiful in photos and to be told that i look 30 when I'm actually turning 40 this year speaks for itself! I am in love with this product and cannot wait to try the rest. xx
Treatment foundations??? They actually do work
I've been using Mirenesse for over 15 years, my 1st product was the Mascara, since then I think I've tried almost everything. I love that the foundations are also a treatment, I'm 45 and I believe my skin is much better for using Mirenesse, my sisters use other brands and their skin is aging much quicker than mine :p
I've been a VIP member on and off for years. Like any company, sometimes there may be some issues, however I found them to be helpful and have always come to a resolution.
The prices are reasonable for the quality.
My boyfriend is now asking me to put in an order for him and he's skin is looking so much better.
June 6th 2017 Update: Affordable, cruelty free and products that work.
I'm now 46 and started with the mascara, since then I use all of their products. I have lots of favorites, but the bead cleanser is awesome. It's a powder cleanser! At first it was strange, but once I tried it, I love it.
I became a VIP member in 2014 and get lots of goodies to try and great VIP prices.
Questions & Answers
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