I've been using this product for over 5 years and in that time it seems the price has at least tripled and is no longer affordable. I used to recommend Mirenesse to everyone but now it's embarrassing. Website is now impossible to use and continuously jumps around. The amount of emails every day was also overloading my inbox. I feel like the company has become too greedy.

Purchased the blue mascara as there arent many other brands selling mascara in that colour. Its consistency is more like water than a gel and it smudges easily and frequently during application. The finished look is nowhere near as effective as my other brand named mascara - possibly because of the difference in ingredients. Overall I was disappointed and wont buy it again. The second free one which came with it was not security sealed either so I hope it wasnt someone elses returned item being passed on to me. Postage via sendle was slow.

Mirenesse customer service keep claiming here that they've improved the VIP club when this is clearly . VIP club members previously received a minimum of 50% off and sometimes up to 80%! VIPs previously had access to monthly glamm boxes where you would get a selection of products for $25. There is no longer a VIP only section where we would have constant access to sales prices not available to the general public.

While you do get a $25 voucher each month you need to spend over $65 to use it and it can't be used on specials. The quality of th...

I purchased Mirenesse products at "introductory pricing" for US market via a fashion discount website and though I was pleased with the quality, I was not completely sold on their direct pricing.
WARNING!!! We'll get you hooked, give you a 30 day coupon code good for 50% off which will bring our GROSSLY overpriced makeup down to mainstream boutique beauty pricing (still over fair market value), then when you go to use that coupon code, it will be EXPIRED. Surprise! No, Mirenesse, I'm sorry. My mother did not raise a fool. There are other EXCEL...

I starting purchasing Mirenesse as not many companies make products without the parabens and other nasties in them, and I have sensitive skin. Their products are very expensive however I joined their mailing list and used to purchase them when they sent out specials. I have been happy with most of the products ordered, however the products are very overpriced if you paid the full price that they say is the RRP - therefore the "specials" (or VIP membership) really brings the price back to where it really should be. I was happy to pay the "specia...

I purchased a pack for $200, after waiting 10 days for it to arrive it was missing an item. They did email back quickly but said it was going to take a further 10 days for the product that was missing to arrive. Not good enough as it was their fault it was missing.

I really like the few products I've tried BUT the customer service? Wow. Just terrible. A lot of the "surprise" deals are poorly explained and when called out the companys response is basically "you messed up, no returns!". I want to love this company- I really do but have been burnt on almost every order I have made with fine print that can't be found until the money is gone from my account. Even after reading through the entire FAQs I still seem to get burnt. I have canceled my vip account - paid for the first two months but am yet to receive...

I fully agree with Nermal and have also just cancelled my VIP after 2 years of receiving face and hand masks ,gold eyeliners ,oh sorry, the last VIP pack was a blue eyeliner,(I am 55) ,they just clean out their cupboards and give the VIP'S any old rubbish,I also just received a full size foundation ,it was a heavy compact style,so I am sure it is going to be deleted soon, send the rubbish to the VIP'S!! .
The only time you seem to be able to use your $25 voucher is when there are no specials and then you must spend over $60.I have only used m...

I like Mirenesse products. The issue I have with them is with their customer service. I've ordered a few things from Mirenesse in the past. If they send you the correct order everything is great. If they send you the wrong item (due to incorrect packing and checking from their end), well that is when everything gets very very frustrating. Firstly they sent me the wrong item. I emailed them and had to wait a day and a half for a reply for them to ask me to send a photo of the wrong item. I did that, waited five days for their response to ...