Collagen cushion: Good product, but now ridiculously overpriced
I've been using this product for over 5 years and in that time it seems the price has at least tripled and is no longer affordable. I used to recommend Mirenesse to everyone but now it's embarrassing. Website is now impossible to use and continuously jumps around. The amount of emails every day was also overloading my inbox. I feel like the company has become too greedy.
We are in lockdown here in Vic and most retailers Are closed. I was pleasantly surprised to get such efficient responses to all my questions in a timely manner online. Thankyou placing my first order
Didnt like the blue mascara
Purchased the blue mascara as there arent many other brands selling mascara in that colour. Its consistency is more like water than a gel and it smudges easily and frequently during application. The finished look is nowhere near as effective as my other brand named mascara - possibly because of the difference in ingredients. Overall I was disappointed and wont buy it again. The second free one which came with it was not security sealed either so I hope it wasnt someone elses returned item being passed on to me. Postage via sendle was slow.
I buy all my beauty and skin care products from Mirranesse as they are Australian made and naturally free of chemicals. From there skin care, foundation, mascara and hair mask I have never had my skin looking so good. My hair feels great after using the hair mask also
Excellent customer service
I just experienced one of the best customer services. I never received my order but I've got a replacement with one email. I'm so impressed. Thanks a bunch!
I really wanted to have this CAT EYES LINER + SMOKER EYE BLENDER 1. MINX BLACK as it looks so natural, easy to remove and different to other eye liners.
Love this product!
This is so good. I am quite fair and Vanilla is perfect. I bought the sample pack first to make sure which colour is be. So handy and you get quite a few applications.
I find this looks so natural and makes me look flawless. I will admit I have good skin to start with but this just makes it look and feel better.
The Collagen I’m sure makes a difference. Feels soft and dewy in my skin. I’m glad I bought the pack which came with an additional compact. Great deal there!
So I’m happy and highly recommend.
Love using Mireness cosmetics, Australian Company, Beautiful Products leaving my skin looking and feeling beautiful. Products are all natural and not tested on animals
GREATEST MASCARAS IN THE WORLD!
Love love love my Mirenesse never have racoon eyes never irritating fantastic safe ingredients!ive been using their products for over 10 years everything is amazing foundations and skincare too my skin texture has dramatically changed to be line free and i love it ! I will never use another brand!
Mireness Customer Service is outstanding!
I have been so delighted with the absolutely professional, kind, polite & informative customer service. It is quite rare these days! I honestly feel that I am genuinely being looked after, great customer service team & exceptional products!
Best foundation ever
It is smooth and has wonderful coverage and works beautifully with the Skin Clone powder . Does not cake and lasts all day on mature skin . Works equally well on my daughter's combination skin .
I'm very amazed that this companies ethics
Today I had the most pleasant experience with Mirenesse.. I received six products last week and I was not impressed with a couple of products so I asked could I get a refund the answer came back very quickly.. no will just give you another product and you'll get a some goodies as well.. they said that I will be very surprised with their replacement product and they can't wait to hear how I enjoyed the experience.. I highly recommend this company they are amazing and very nice they worked with me so professionally I can't wait now to get my products.
changing a product before it was mailed out
Excellent in assisting me get the right colour foundation when i accidently ordered the wrong colour. Even though they didnt have the exact size product they organised smaller sizes to the same amount. Very happy!
New favorite brand!
I've started using the Collagen Cushion Primer and have now bought the Collagen Cushion Foundation as well as other products from Mirenesse like the Mascara. The products work beautifully and are great for travel or to take along in your handbag at work. The shipping is prompt and my products came beautifully presented in a golden gift bag. My VIP starter kit also included a personal handwritten note as well which was a lovely touch.
I get breakouts from a lot of other brands and have had NO problems with Mirenesse. Shipping is free when you join the VIP Club and the flash sales offer great deals.
I returned a faulty pebble sonic and was assured it was still under guarantee. Mirenesse honoured the guarantee and sent me a new one without fuss!
This is a perfect compact Foudation
Customer service was great, prompt replies all the time and so positive. Love how this foundation sits on my face, isn't drying and just feels good.
The only make up I use
I have been using Mirenesse products for over 15 years now and absolutely love them. Being a VIP lets me discover new products and it's always exciting waiting for the new shipment. Great company to deal with. If I ever have a problem it is dealt with quickly and in a very professional manner. Wonderful to have such a fantastic Australian company smashing the beauty industry. Big thumbs up to all at Mirenesse
I've been using Mirenesse for about a year now, both skin care and make up. Their products are high quality and wonderful to use. They have a great range covering all ages and most skin types.
skin care and makeup
Ive been using mirenesse skin care and makeup for over 12months now, I love the powerlift treatment cream that is my bedtime cream, my skin feels beautiful in the morning my kids even say how good my skin looks. I use the chin tuck day and night, I use the pores be gone every day, I use the velvet maxi lift supreme foundation when I go out for a night. One of my favourite things I use everyday is the skin clone powder foundation, Ive used it wet and dry. Where do I stop I love my VIP goodies as it has given me a range and options of products I continue to try and buy. I love all the products I have used so far, I even used the pebble sonic night and day wash without the pebble sonic machine and still has my skin feeling awesome.
Skin Care for ageing skin.
The night and day youth serums are excellent. I noticed a difference in my skin after 2 days. The Treatment cream is also an excellent product.
Superior customer service practical and professional products
Thank you to Holly for providing a solution for use of one of my products. They are professional and practical make up and skincare products. I have been buying for over 10 years, even when they were on TVSN. Superior quality and ease of usage. The customer service is second to none. This is Irene's philosophy I believe. The website is easy to navigate and I love the free products and the sample size products. These allow me to try and I have found the perfect foundations in these situations. Thank you.
Questions & Answers
Hello I am Beverly Cunningham, Im in Kentucky in the USA. Past couple of times Ive tried to order on your website, I get stuck and it wont go through. I know its not my Credit Card, could someone check it out and let me know if Im doing something wrong?
May you please contact our customer service team directly via firstname.lastname@example.org so our team can look into this for you and resolve this as soon as possible?
This may be a silly question, but are there any tricks to changing the powder or balm discs out of the compacts to replace with refills? I keep wrecking the compacts and/the actual product!
Thank you for reaching out to Mirenesse. There are no silly questions, so feel free to please ask anything you wish as we're always happy to help!
Follow these steps to change your 10 Collagen Cushion Airbrush Foundation:
1) Open the compact & turn it upside, take out Rubicell sponge applicator.
2) Press your thumbs against the bottom of the compact & refill will pop out.
3) Simply pop the new refill in!
Follow these steps to change your Eclipse Age Defence - Daily Face Balm:
1) Turn your compact upside down - you will then see the bottom of the compact contains a sticker which states the product name etc.
2) Peel the top of this sticker away - you should then find there will be a small pinhole.
3) Open the compact and poke a pin/toothpick/paper clip into this pinhole.
4) The previous refill should then pop out and you may insert the new refill.
I sincerely hope this helps, please let us know if you are having any trouble and we will further assist.
I am interested in trying your foundation but I have had trouble with things like oxidization, wrong colour matches and drying formulas. I currently have about 3 foundations I don't use but purchased because of great reviews and now will only purchase after trying. Do you sell samples?
Thank you for reaching out to Mirenesse and we hope you are well.
All of our foundation shades are formulated with colour adapting spheres, so even if the foundation shade isn't an exact match you will see that it will blend really well with your natural skin tone.
We do stock most of our foundations in mini size for a small price for you to try out and fall in love with, please follow this link to view our full range of minis: http://www.mirenesse.com/1359-makeup-minis
I sincerely hope this helps!
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