16 questions from our users
I woke this morning to a very loud noise coming from my 1 week old fridge. I opened the freezer door and the food inside had defrosted. I opened the fridge door and seemed as items weren’t as cold as they should be.
Over a period of of time the noise has gotten quieter. However every time l open both doors the fridge seems to stop....some part like a fan... I am don’t enough to o say what part.
What is going on?...
I just bought this fridge in used condition, seems great but for some reason bread in the freezer will not freeze, it stays soft, ice cubes and everything else is good. Is this normal for the model or is it faulty?
Support C.Mitsubishi Electric
Feel free to speak to our Technical Support team who can assist you with this question.
Ph 1300 651 808.
Mitsubishi Electric Australia
What does an inverter do on a fridge....?
What does Inverter mean.....?
We had liquid leak between glass and plastic of shelves and cannot see how to separate to clean. Is this possible
I purchased my Mitsubishi MR420EKWA on the 15th May 2019 and it sounds as if it is running all the time now.. At first it seemed to be shutting off but in the last 48 hours it seems that it is continuing to run for hours at a time.. There seems to be no vacuum when you shut the freezer door and when you close the refrigerator door it looks as if the freezer door bounces open so i have to check that it's shut..At this point the refrigerator has been running non stop for hours..What could be the problem?..
I had the same thing with the doors. What I had to do was make sure the fridge door is 'slammed tight'. Then I make sure the freezer door is reshut. It sounds unusual to be hearing the noise all the time. Mine tends to come on at night for maybe a minute or two and then stops. Perhaps you should contact Mitsubishi.
Support C.Mitsubishi Electric
Hi Rex, sorry to hear you are having an issue with your refrigerator. Feel free to give us a call on 1300 651 808 or lodge a support request via http://www.mitsubishielectric.com.au/service-request-for-consumers.html
We would like to get this sorted out for you.
Mitsubishi Electric Australia Support
I am having difficulty reattaching the right side rack of the icecube tray.
How do I re-attach the Ice Tray in MR 420E Mitsubishi Refrigerator?
What’s the RRP?
My fridge is 4 years old and is not working, it makes a loud noise like a lawnmower and does not cool or freeze properly. Items in door freeze but items in freezer do not. Is it under warranty?
Sorry to hear that you are having problems with your fridge, When i purchased my fridge last December 2017 it came with a full 5 year Warranty from Mitsubishi.
I can only assume that when you purchased your fridge 4 years ago it also came with a 5 year Warranty, do you have all your paper work and receipt from when you
purchased the fridge you should have received a warranty booklet stating how much Warranty comes with the fridge hope this helps.
However having said that, even if you find that your fridge did not come with 5 year Warranty I would still get in touch with customer care at Mitsubishi and put in a Warranty
claim. The reason I am telling you this is because White goods are required by law to last an acceptable period of time from date of manufacture regardless what the warranty period from date of purchase.
I would say a fridge would have to last a least 10 years to be regarded as a acceptable period of time , yours is only 4 years old .
If you contact Mitsubishi and they try and say that your fridge is out of warranty , politely remind then what acceptable period of time is and if they don't agree to repair your fridge you will contact consumer affairs.
I hope this information is of help and I wish you all the best in getting your fridge repaired.
Support C.Mitsubishi Electric
Sorry to see you are experiencing issues with your refrigerator. We would like to assist you. Please either give us a call on 1300 651 808 or lodge a support request online: http://www.mitsubishielectric.com.au/service-request-for-consumers.html
Your refrigerator came with a 5 year warranty.
Please have your proof of purchase handy as we need some details from it.
Mitsubishi Electric Australia Support.
Hi, We just bought this fridge and like it so far after owning the previous Mitsubishi Fridge for 32 Years!
My question though is: is the lighting good in your fridges as ours seems very dim, doesn't light up the whole fridge just the middle?
Hi Sandy, glad to heart your happy with fridge so far ( but I have to say well done on getting 32 years out of previous Mitsubishi fridge). Know as far as lighting goes, we also found the light to be not as bright as our old Admiral fridge which lasted 22 years. I believe the Mitsubishi has a led light in it which is suppose to not need replacing, we found after having fridge for a few months we got used to the dimmer light, and it does not bother us anymore. Hope this has been of use to you .
Where Is Mitsubishi fridge made? in China or Australia?
Hi this model fridge is made in Thailand and comes with standard 5 year warranty from Mitsubishi Australia. Hope this helps , we have had this fridge for 7 months and so far cannot complain excellent fridge.
Thank you for your reply. I have had a Kelvinator for 20 years now. Am a bit apprehensive about a new one, hence my homework searching the web, as I am learning that once delivered there is no going back- according to the reviews I have been reading-. So my dilemma is 'to repair or not to repair' my old friend that got a leak near the interior electricity box and has a blob of ice there.....
Which is the best Refrigerator nowadays?
That's the question from a peaceful middle age lady for a hassle-free fridge that can survive beyond 'warranty years'.
Thanks and regards.
After delivery how long do need to let the fridge freezer stand before turning power on? thanks
I have recently purchased the Mibsubishi top mount 420L fridge. So far I am very happy with it. The manual states that you need to regularly clean the drain pan. How often do you need to clean it?
I am having trouble with fitting the vegetable case cover and the shelf the illustrations in the instructions are not clear and I cannot get the things to fit. Is there a hand book or better instructions on the net?
Hi, I have a purchased a 420L model and i have noticed the bottom part at the back is not covered. Why is that? I notice it's covered in the 406L multi draw model.
What is the technical difference?
Hi, My fridge has a white plastic cover, basically it keeps the cat (or any other similar sized pests/pets) out from the motor/compressor area of the fridge. Many fridges have this area open for air circulation and ease of cleaning as mice and rodents love to make a home around the warm motors. This is the first fridge I can remember having this cover, it is only held on by a couple of screws. You should ask Mitsubishi why yours is missing, perhaps it was removed in a later product revision or yours was missed out on the production line.
I hope this helps, I hope you realize I am just an x-Mitsubishi customer and not working for the company.
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