??!
11 photos
Mitsubishi Electric 420L Top Mount

Mitsubishi Electric 420L Top Mount Questions & Answers

MR-420EK, MR-420E, MR-FX420EP
4.0 from 23 reviews

16 questions from our users

Michelle M.

Michelle M.asked

MR-420E-ST-A (Stainless Steel, Right Door)

I woke this morning to a very loud noise coming from my 1 week old fridge. I opened the freezer door and the food inside had defrosted. I opened the fridge door and seemed as items weren’t as cold as they should be.
Over a period of of time the noise has gotten quieter. However every time l open both doors the fridge seems to stop....some part like a fan... I am don’t enough to o say what part.

What is going on?...

No answers
Adrian C.

Adrian C.asked

MR-420E-ST-A (Stainless Steel, Right Door)

I just bought this fridge in used condition, seems great but for some reason bread in the freezer will not freeze, it stays soft, ice cubes and everything else is good. Is this normal for the model or is it faulty?

1 answer
Mitsubishi Electric
Support C.Mitsubishi Electric

Hi Adrian,

Feel free to speak to our Technical Support team who can assist you with this question.

Ph 1300 651 808.

Best regards,
Mitsubishi Electric Australia

Pipsqueek

Pipsqueekasked

MR-420E-ST-A (Stainless Steel, Right Door)

What does an inverter do on a fridge....?

2 answers
Andy law
Andy law

Inverter refrigerator saves way more energy as compared to a conventional refrigerator which is a tad more aggressive in grinding more electrical power. Inverter refrigerator generates low noise as compared to the conventional refrigerator

Pipsqueek
Pipsqueek

Thank you ! Have just bought one.

Pipsqueek

Pipsqueekasked

MR-420E-ST-A (Stainless Steel, Right Door)

What does Inverter mean.....?

No answers
Judi C.

Judi C.asked

420L Top Mount

We had liquid leak between glass and plastic of shelves and cannot see how to separate to clean. Is this possible

No answers
Rex M.

Rex M.asked

MR-420EK-W (White)

I purchased my Mitsubishi MR420EKWA on the 15th May 2019 and it sounds as if it is running all the time now.. At first it seemed to be shutting off but in the last 48 hours it seems that it is continuing to run for hours at a time.. There seems to be no vacuum when you shut the freezer door and when you close the refrigerator door it looks as if the freezer door bounces open so i have to check that it's shut..At this point the refrigerator has been running non stop for hours..What could be the problem?..

3 answers
LetsTalk
LetsTalk

I had the same thing with the doors. What I had to do was make sure the fridge door is 'slammed tight'. Then I make sure the freezer door is reshut. It sounds unusual to be hearing the noise all the time. Mine tends to come on at night for maybe a minute or two and then stops. Perhaps you should contact Mitsubishi.

Mitsubishi Electric
Support C.Mitsubishi Electric

Hi Rex, sorry to hear you are having an issue with your refrigerator. Feel free to give us a call on 1300 651 808 or lodge a support request via http://www.mitsubishielectric.com.au/service-request-for-consumers.html

We would like to get this sorted out for you.

Best regards,
Mitsubishi Electric Australia Support

LetsTalk
LetsTalk

A question for Mitsubishi.
Could you do something with the freezer door?
It doesn't have the sort of grip like the fridge door, hence the 'bounce' open effect whenever you shut the fridge door.

Mary M.

Mary M.asked

MR-420E-W-A (White, Right Door)

I am having difficulty reattaching the right side rack of the icecube tray.

No answers
sueP

suePasked

MR-420E-W-A (White, Right Door)

How do I re-attach the Ice Tray in MR 420E Mitsubishi Refrigerator?

No answers
Tina

Tinaasked

MR-420EK-ST (Stainless Steel)

What’s the RRP?

1 answer
Helen
Helen

$798

Victoria M

Victoria Masked

MR-420E-W-A (White, Right Door)

My fridge is 4 years old and is not working, it makes a loud noise like a lawnmower and does not cool or freeze properly. Items in door freeze but items in freezer do not. Is it under warranty?

3 answers
Quint
Quint

Hi Victoria,
Sorry to hear that you are having problems with your fridge, When i purchased my fridge last December 2017 it came with a full 5 year Warranty from Mitsubishi.
I can only assume that when you purchased your fridge 4 years ago it also came with a 5 year Warranty, do you have all your paper work and receipt from when you
purchased the fridge you should have received a warranty booklet stating how much Warranty comes with the fridge hope this helps.
However having said that, even if you find that your fridge did not come with 5 year Warranty I would still get in touch with customer care at Mitsubishi and put in a Warranty
claim. The reason I am telling you this is because White goods are required by law to last an acceptable period of time from date of manufacture regardless what the warranty period from date of purchase.
I would say a fridge would have to last a least 10 years to be regarded as a acceptable period of time , yours is only 4 years old .
If you contact Mitsubishi and they try and say that your fridge is out of warranty , politely remind then what acceptable period of time is and if they don't agree to repair your fridge you will contact consumer affairs.
I hope this information is of help and I wish you all the best in getting your fridge repaired.
Regards Quint.

Victoria M
Victoria M

Thank you for your input. Very helpful!

Mitsubishi Electric
Support C.Mitsubishi Electric

Hi Victoria,

Sorry to see you are experiencing issues with your refrigerator. We would like to assist you. Please either give us a call on 1300 651 808 or lodge a support request online: http://www.mitsubishielectric.com.au/service-request-for-consumers.html

Your refrigerator came with a 5 year warranty.

Please have your proof of purchase handy as we need some details from it.

Kind regards,
Mitsubishi Electric Australia Support.

Sandy R

Sandy Rasked

MR-420E-W-A (White, Right Door)

Hi, We just bought this fridge and like it so far after owning the previous Mitsubishi Fridge for 32 Years!
My question though is: is the lighting good in your fridges as ours seems very dim, doesn't light up the whole fridge just the middle?

1 answer
Quint
Quint

Hi Sandy, glad to heart your happy with fridge so far ( but I have to say well done on getting 32 years out of previous Mitsubishi fridge). Know as far as lighting goes, we also found the light to be not as bright as our old Admiral fridge which lasted 22 years. I believe the Mitsubishi has a led light in it which is suppose to not need replacing, we found after having fridge for a few months we got used to the dimmer light, and it does not bother us anymore. Hope this has been of use to you .

Regards Quint.

Anisette

Anisetteasked

MR-420E-W-A (White, Right Door)

Where Is Mitsubishi fridge made? in China or Australia?

2 answers
Quint
Quint

Hi this model fridge is made in Thailand and comes with standard 5 year warranty from Mitsubishi Australia. Hope this helps , we have had this fridge for 7 months and so far cannot complain excellent fridge.
Regards Quint.

Anisette
Anisette

Hi,
Thank you for your reply. I have had a Kelvinator for 20 years now. Am a bit apprehensive about a new one, hence my homework searching the web, as I am learning that once delivered there is no going back- according to the reviews I have been reading-. So my dilemma is 'to repair or not to repair' my old friend that got a leak near the interior electricity box and has a blob of ice there.....
Which is the best Refrigerator nowadays?
That's the question from a peaceful middle age lady for a hassle-free fridge that can survive beyond 'warranty years'.
Thanks and regards.
Anisette

Xiao

Xiaoasked

MR-420E-ST-A (Stainless Steel, Right Door)

After delivery how long do need to let the fridge freezer stand before turning power on? thanks

2 answers
Misty56
Misty56

We were told by the delivery driver to leave it a few hour before turning it on!

Quint
Quint

Hi Xiao,
As long as the fridge has been kept upright you can turn on straight away, however if your not sure of this I recommend that you wait about 4 hours before turning on.
Regards Quint.

liv44

liv44asked

MR-420E-W-A (White, Right Door)

I have recently purchased the Mibsubishi top mount 420L fridge. So far I am very happy with it. The manual states that you need to regularly clean the drain pan. How often do you need to clean it?

3 answers
Old bushy
Old bushy

I clean it annually as I am in a rural area and have dusty conditions from the road.

liv44
liv44

Thanks for your reply. The instruction manual didn't say how often it needs to be done.

LetsTalk
LetsTalk

Hi, thank you for asking as I would be keen to know. By the way, seeing you have bought recently, can you recall if the new fridge had some sort of gaseous smell in it? (Not the typical plastic smell)

Peter S

Peter Sasked

MR-420E-W-A (White, Right Door)

I am having trouble with fitting the vegetable case cover and the shelf the illustrations in the instructions are not clear and I cannot get the things to fit. Is there a hand book or better instructions on the net?

1 answer
Don
Don

Hi Peter, are you still having trouble? Don (6-6-16)

Mr X

Mr Xasked

MR-420E-ST-A (Stainless Steel, Right Door)

Hi, I have a purchased a 420L model and i have noticed the bottom part at the back is not covered. Why is that? I notice it's covered in the 406L multi draw model.

What is the technical difference?

5 answers
Len1010
Len1010

Hi, My fridge has a white plastic cover, basically it keeps the cat (or any other similar sized pests/pets) out from the motor/compressor area of the fridge. Many fridges have this area open for air circulation and ease of cleaning as mice and rodents love to make a home around the warm motors. This is the first fridge I can remember having this cover, it is only held on by a couple of screws. You should ask Mitsubishi why yours is missing, perhaps it was removed in a later product revision or yours was missed out on the production line.
I hope this helps, I hope you realize I am just an x-Mitsubishi customer and not working for the company.

Mr X
Mr X

I see. Mitsubishi Electric reps can you post a pic of the white plastic cover?

thubleau2
thubleau2

Strange mate, Mine is completely boxed in and I mean completey!!! I believe you may be looking at a superceded model as an update came out on this fridge at my time of purchase.

Get an answer from our members and Mitsubishi Electric representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.