- MR-420E-W-A (White, Right Door)
- Verified purchase
Poor quality fridge do not buy
Got it last week from Harvey Norman. They charge 50 for delivery and 15 extra for unpacking (great). Nightmare started with the driver who rushed to unpack and leave within 3 minutes. Forcing me to sign off the customer delivery docket and run away. After 1 hour I noticed the top door skin is loose and it's like a paper attached to the door. You press the skin, it goes inward and bounce back. I've never seen a fridge like this before. It's like a heavy iron rubbish. The compressor isn't as quiet as it was described. Very loud when running and r...unning quite frequently. I have got an empty fridge so there's no storage inside. Calling Harvey Norman right away and they rejected my return request. They arrange the service from Mitsutibishi to come along for an assessment which I haven't heard back yet. Great luck, first day purchase from Harvey Norman, a brand new fridge, now the manufacture needs to repair it on Day 1!! What a quality. By the way, Harvey Norman has got really poor attitude of after sales service. I've got problem with JB Hifi white goods before but they took away the machine and refund me immediately. Communication is also way better than Harvery Norman's sales and after-sales. They were just very rudely telling you by customer law they won't return the fridge unless it's major fault!!! The guy I spoke to on the phone told me the fact skin nearly felling off from the door is just a "cosmetic" issue and you can still "use" the fridge! What a great response to customer. If you spend $1,000 to purchase a new phone and got scratch or shelling coming off but you can still make phone call and text message, it's not a big deal is that what he is trying to tell me? I'll never buy anything ever from HN again.
Warrinty USELESS Fridge OK for 11 months only.
When I bought the fridge the biggest selling point was the 5-year warrinty or so I thought. For 11-months I could not fault the fridge but then as it sometimes happens something went wrong, the freezer stopped working and the fridge started sounding like a helicoptor gun ship, LOUD!!
I rang Both Mitsubishi and their service agent on several occasions to no avail. They say the right things but NOTHING HAPPENS!!!
Yes the fridge is in warrinty but they have to order a part supposidly 1-week ago, yesterday the part was still not even ordered. I h...
Questions & Answers
How much it will cost me to get a new vegetable bin ?
Could you please tell me how to clean the glass shelves? If there is a spill (it happens) the liquid goes between the glass shelf and plastic frame and i can find no way of pulling it apart to clean it? Really unhygienic and unsafe. Every other fridge i know of the frame unclips, what am I missing here? Please help?
I woke this morning to a very loud noise coming from my 1 week old fridge. I opened the freezer door and the food inside had defrosted. I opened the fridge door and seemed as items weren’t as cold as they should be.
Over a period of of time the noise has gotten quieter. However every time l open both doors the fridge seems to stop....some part like a fan... I am don’t enough to o say what part.
What is going on?...
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