Can't fault it; 3 years after purchase
It's been three years since I purchased this small fridge and there have not been any problems. It's very quiet, no leaks and frost free. The ice cube tray is hard to get back on its little shelf once removed so I just took that shelf out. I am pleased with this fridge and would buy another Mitsubishi.
- MR-420E-W-A (White, Right Door)
- Verified purchase
Poor quality fridge do not buy
Got it last week from Harvey Norman. They charge 50 for delivery and 15 extra for unpacking (great). Nightmare started with the driver who rushed to unpack and leave within 3 minutes. Forcing me to sign off the customer delivery docket and run away. After 1 hour I noticed the top door skin is loose and it's like a paper attached to the door. You press the skin, it goes inward and bounce back. I've never seen a fridge like this before. It's like a heavy iron rubbish. The compressor isn't as quiet as it was described. Very loud when running and r...unning quite frequently. I have got an empty fridge so there's no storage inside. Calling Harvey Norman right away and they rejected my return request. They arrange the service from Mitsutibishi to come along for an assessment which I haven't heard back yet. Great luck, first day purchase from Harvey Norman, a brand new fridge, now the manufacture needs to repair it on Day 1!! What a quality. By the way, Harvey Norman has got really poor attitude of after sales service. I've got problem with JB Hifi white goods before but they took away the machine and refund me immediately. Communication is also way better than Harvery Norman's sales and after-sales. They were just very rudely telling you by customer law they won't return the fridge unless it's major fault!!! The guy I spoke to on the phone told me the fact skin nearly felling off from the door is just a "cosmetic" issue and you can still "use" the fridge! What a great response to customer. If you spend $1,000 to purchase a new phone and got scratch or shelling coming off but you can still make phone call and text message, it's not a big deal is that what he is trying to tell me? I'll never buy anything ever from HN again.
quite and cold
Hi, we purchased this fridge as a replacement for our old admiral fridge ( made by hover) , the old fridge was 22 years old and never had a problem with it until recently it started to not hold items cold in fridge section any more (note freezer section still worked fine) because of it's age we decided to put repair cost towards a new fridge . We have had this fridge for about 2 months and the fist thing I noticed or should I say didn't notice was any noise coming from the compressor while it is working on cycle. Well ok you can hear it workin...g but you have got to be literally with your ear glued to it , it is the quietest fridge I have ever heard , the ice try is a nice touch as is the slide out meat /chesse storage draw . individual controls for fridge and freezer make it easy to adjust temperatures, adjustable self heights in fridge and freezer are very handy . door seals are very firm ( sometimes to firm you really have to pull on handle to open ) as for door handles rather than separate handles Mitsubishi has made the handles full length of the doors a very nice looking design. Overall we are very happy with the performance and look of this fridge . Yes also the full 5 year Warranty from Mitsubishi is a bonus.
I didn't know you could buy Mitsubishi Fridges until I went to buy a fridge, I hummed and harrred over it as I didn't know what to expect with this otherwise well known brand, though not well known in the Electrical/white goods side of things for me, however a known brand all the same, but I took a chance, and I love it, I'm glad I bought it.
I've had it for about a year or so now and so far so good, it's Temp is great and consistant, it's not noisy, just on off standard running noise however it's not "noisy", it has a low noise level. Anyt...hing that has a motor is bound to have some, noise, it's expected to, some are just more noisy than others that's all, and this one isn't one of the noisy ones, thankfully. I love the eye level ice tray, it's so much easier to put the tray in after refilling, my other fridge tray was set high. I think the only drawback is probably no options to choose a shelf level height. Apart from the bottom shelf on the crisper, their are only two other shelves and only those level slots that they're in, it would be good to be able to lower or heighten a shelf if I needed to, however I haven't need to yet but to have that option would be good incase but really this is no biggy and not a good reason to not buy it, it's no issue at the end of the day to lay things down instead, if you don't have room in the door. And the two half size door pocket shelves that are below the egg trays are adjustable, so that's pretty good too to have if need. All up, I love this fridge, it's done me right so far, from MY experience with this Mitsubishi Whitegood, I highly recommend it, it's an excellent fridge. :-)
We've had problems with this fridge from the beginning. Firstly, nothing would stay cold and we had to get the service people in to change the thermometer. First service guy broke the light cover and the second they sent had never serviced a fridge! He managed to mangle the polystyrene packing around the back while installing the thermometer. This all took a month or so. The fridge worked a little better but we have to turn it up almost the whole way to get a decent mid temperature but any cheese in the dairy shelf goes mouldy fast and the temp...erature is unreliable. Wish I had never purchased. Otherwise its easy to clean. UPDATE: To the credit of Mitsubishi they sent a service person again who this time knew what he was doing and the fridge is finally working properly.
Can't fault it
22-Jan-2015::: Just bought a second one of these fridges last week because the previous one we bought over a year ago is going well and we can't fault it.
Besides these two Mitsu's, we have another older Mitsubishi and a new Fisher & Paykel 420L (new = 1-2 years old). All of these run well, and am happy with all, but decided to buy the Mitsubishi purely because of it's 5 year warranty....but let's hope we don't need it. This fridge replaces another brand which lasted 20+ years, traveled to the east coast and back, and moved through 10 proper...ties...so it has some living up to do! The MR420EWA cools and freezes well and we haven't had any freezing of vegies in the crisper so far (touch plastic). The only thing you need to consider is that to get the bottom crisper/vegie box out completely, the door needs to be opened wider than 90°. This is because it has a low bottle rack on the door. There is no issue with normal use of opening the drawer. It's only if you want to completely remove it. Completely removing it is also no problem if you can open the door more than 90° in your location. The fridge only comes with a right hand hinge, so if you put it against a right hand side wall, make sure there is sufficient space to have it away from the wall by a good 150mm or more so you can open the door wider. ------------------------------------- 4-June-2016:: Just an update, since I got asked a question by a reader. Still no problems (touch plastic) with any of the three Mitsu's (two of which are the MR420EWA). I would happily buy another one again at this stage. Tenambit offers some points to look for in the cosmetic sense. So it may be best to look, and look again, at the features - "before" you choose a fridge. Each one is different, because we are all different, and our preferences are all different. I agree with his points on performance, quietness, coldness, continuous shelving space and meat tray....so basically all of the good ones. Can't beat facts!
Questions & Answers
I am having difficulty reattaching the right side rack of the icecube tray.
How do I re-attach the Ice Tray in MR 420E Mitsubishi Refrigerator?
My fridge is 4 years old and is not working, it makes a loud noise like a lawnmower and does not cool or freeze properly. Items in door freeze but items in freezer do not. Is it under warranty?
Sorry to hear that you are having problems with your fridge, When i purchased my fridge last December 2017 it came with a full 5 year Warranty from Mitsubishi.
I can only assume that when you purchased your fridge 4 years ago it also came with a 5 year Warranty, do you have all your paper work and receipt from when you
purchased the fridge you should have received a warranty booklet stating how much Warranty comes with the fridge hope this helps.
However having said that, even if you find that your fridge did not come with 5 year Warranty I would still get in touch with customer care at Mitsubishi and put in a Warranty
claim. The reason I am telling you this is because White goods are required by law to last an acceptable period of time from date of manufacture regardless what the warranty period from date of purchase.
I would say a fridge would have to last a least 10 years to be regarded as a acceptable period of time , yours is only 4 years old .
If you contact Mitsubishi and they try and say that your fridge is out of warranty , politely remind then what acceptable period of time is and if they don't agree to repair your fridge you will contact consumer affairs.
I hope this information is of help and I wish you all the best in getting your fridge repaired.
Support C.Mitsubishi Electric
Sorry to see you are experiencing issues with your refrigerator. We would like to assist you. Please either give us a call on 1300 651 808 or lodge a support request online: http://www.mitsubishielectric.com.au/service-request-for-consumers.html
Your refrigerator came with a 5 year warranty.
Please have your proof of purchase handy as we need some details from it.
Mitsubishi Electric Australia Support.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.