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MLN Computers

MLN Computers

Physical store, Online store (See All)
3.8 from 60 reviews · View Statistics
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Reviews

3.8
60 reviews
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    Graham  M.
    Graham M.South East Queensland, QLD
    • 46 reviews
    • 37 likes

    Incredibly unhelpful

    published
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    Aumi8
    Aumi8Melbourne
    • 15 reviews
    • 16 likes

    Unprofessional!

    published
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    Grimpond Marketing/My SE
    Grimpond Marketing/My SEBrisbane
    • 2 reviews
    • 3 likes

    Email Spammers

    published

    *We have not had any retail dealings with this company, and can not comment on that aspect of their business

    We do however receive copious daily email spam from - dealalerts@mln.com.au

    These emails are received at addresses that are non existent or have never been used. All emails are received at addresses that could not possibly have been confirmed and could not possibly have been double-opt-in.

    Additionally these emails break Australian law, as they do not have unsubscribe links within the email.

    We do not and have not ever done business with email spammers, and advise all clients to do the same.

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    Terrible after service support. Fixed with wrong part and took weeks to finally have back.

    published

    Wrong replacement screen put on the computer. They tried to give me inferior glossy screen rather than the matt screen they advertise so strongly. Given excuse after excuse. Next time I will have it repaired from a competitor, even if it costs me double.

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    Buyers beware

    published

    The guy at Essendon has no knowledge of computer and extremely rude. The PC started displaying the blue screen of dead in less than 1 week and he blamed it on Windows. I had to use the additional warranty (promoted by MLN) which I purchased to replace the faulty memory. Would have given these guys a zero star rating instead of one star if this review could be submitted without any star rating.

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    kev
    kev
    • 5 reviews
    • 2 likes

    very bad customer service

    published

    i bought charger for laptop. they claimed genuine matching model to my laptop but when i got it is no where close to original charger what I have. can't trust these guys.

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    ripped off

    published

    Bought a mouse from there that was $90, MSY, CPL and umart were selling the same mouse for $59. Made an impulse buy and got ripped off
    Do research before buying from there!

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    NB the Nasty Bigot
    NB the Nasty BigotAdelaide
    • 7 reviews
    • 3 likes

    Pre-Order Non Delivery

    published
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    very poor experience at Richmond MLN store

    published
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    megatroid
    megatroid
    • 3 reviews
    • 2 likes

    Do Not Trust Them

    published
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    Extremely poor customer service

    published

    Dropped by the essendon store about a particular notebook which they apparently had sold out of, which is fair enough. However firstly the guy didnt even bother getting up from behind his desk, secondly when I asked whether any other outlets had any in stock, he told me to me to give them a call directly and did not offer to call them or any contact details for other stores. Suffice to say I walked out of there extremely unsatisfied and annoyed. I won't be recommending MLN, in fact I'd be telling people to steer clear. Poor customer service can really hurt a business.

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    Martin
    Martinkingsvale

    very rude staff and irresponsible @ MLN

    published

    I bought a notebook from MLN north melbourne branch, when i took the notebook back home I found that it had software problem and even the windows not working, I took it back to the shop but they refuse to fix it, the manager told me that the warranty includes hardware and not software and you should re-install the windows, WTH!!!!! buying a brand new labtop with software problem and you should pay another 100$ to fix it. don't recommend to buy from them.
    not responsive staff
    software problem

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    Completely awful

    published

    Terrible. Paid for a $1000 computer that came with no USB ports working, the $500 graphics card completely broken and the motherboard installed faulty, leading to constant crashes. The customer service also takes a very long time to respond, often in not so helpful ways. I would recommend just about anyone BUT these people, worst experience I've ever had with computers.

    Faulty craftsmanship, bad customer service

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    Disaster/ nightmare

    published

    The after service once you have spent money with them is dreadful especially if they sell you a faulty product and want to get it repaired or claim warranty. They also make you spend to get it checked for service repair and give you the report if and when they want to. Best advice stay away and spend somewhere else!!!!!so disgusted with the service and products they sell which are faulty!!

    Bad warranty and after service. Real nightmare

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    Can't even provide a tax invoice

    published

    The new laptop didn't come with a tax invoice, nor they email my a tax invoice for my online order. Email the sales team and they told me to logon to their "My Account". However there was bugs in their system and the order status was stuck at "Payment Cleared" state. No tax invoice can be downloaded. Ask the sales team again and they said it was 2 months ago and it is not in their system. OMG! what kind of service is this? ONLY a tax invoice, can't even get it right? Hopeless!
    cheap
    poor poor online service

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