Reviewer Photos & Videos
The best service and accuracy!
Steve with his bloke come on my place in a perfect time. They changed the windscreen in less than 45 minutes. Steve is very friendly and very professional. Perfect work and clean. I can’t ask better. Very impressive his professionalism and honesty. I definitely would recommend this company.
Learnt so much off him. So glad I was there to watch him do something so tedious with what looked like no effort at all cause Steve held eye contact and conversation the whole time, he performed this pain of the neck act hahah, he even stopped half way to show some other stuff his working on (hit him up for Car lining and seats) grouse bloke. It was a pleasure. And half the price! Cheers mate!
Terrible workmanship and unprofessional
Had my passenger side window replaced by these guys awhile ago. The staff was so, so rough and just plied and ripped the inside of the door to get a quick, crap job done. Was left with whole full car of shattered glass as well as the inside of the door. Upon questioning why the glass at the inside of the door wasn’t cleared out prior to fitting it back, the guy gave nonsense excuses that it will eventually fall out from the bottom of the hole by opening and closing the door! Car was in a total mess with shattered glass uncleared, window wasn’t ...fitted properly and made loud cranking noise while winding up and down. Gave more excuses that the mechanism was bent from being broken into - not their fault. All total nonsense! He was also rude and started to be verbal. Paid him off to get rid of him. Went to the local O'Brien completely shaken by the experience and they commented that it was the worst job he’s seen in 20 years of working experience, eventually window was fitted back properly and was none of the nonsense that mechanism was bent, just merely a crap job. Do not use these people at all cost!!
Steve was fantastic. What a great service he supplies. Would highly recommend him
Steven was Fantastic. After dealing with other companies it was a breath of fresh air to deal with him. Punctual, friendly and a true professional. I can highly recommend him to anyone. I have saved his number for next time.
Really good service
We have used this company on a few ac cations as we have company vans that constantly get broken into this guys are really friendly and provide good quality work and for really great prices and they are very convenient and they really do operate 24/7 as iv called a lot of companies that claim that service but do not provide this guys do deliver i strongly recommend.
If i could rate no stars or negative experience and repair I would! I selected them thinking I was calling Windscreen O'Brien as it came up first on my internet search, I clicked wrong link and saw 1800 number and thought it was same. Mobile Auto Glass said he could do next day and to send him a text of address, the guy came out the next day to replace my windscreen as I got a crack on a road trip from Sydney to Melbourne. The windscreen was replaced and he left black glue everywhere ruined the interior of my brand new car and also broke my rea...r view mirror. I now have to clean (couldn't remove it all) and replace at my own cost - I will be sending this to him to pay and following up but he never responds. He has taken my parking permit, other service label etc from old screen and not replaced on the new. I didn't notice this until he left and I had already paid, I called and he said he would come back and he never did , then I called again, sent multiple texts and asked for his mobile number he wouldn't give to me, I found it I have text emailed and continued to call and no response. I wish I would have checked this review page first before booking. Nothing but issues with no fix. This guy is so disinterested in fixing his mistake.
They could not and would not come and rectify the problem they caused so now once again I’m left out of pocket fixing the mess they made! We all make mistakes but not coming back to fix it after paying is atrocious! Could not even do the courtesy thing and contact me, instead they continued to ignore my texts and calls! Do not use these people, they will cause damage and never come back to fix what they did, they lie when they say they will come back because they won’t! How could they continue to do business? When they operate the way they do! What a scam!
- Verified customer
Use someone else
I selected Mobile Auto Glass due to their prompt response, cheap price and quick service. Unfortunately I have had nothing but problems since...
There is an air leak under my windscreen due to poor installation. I have tried to call, message and email the company to rectify the issue (who offer a LIFETIME warranty) and they either don't answer, ignore me, or offer to come the next day and never do. I will now have to pay another company to come and fix their work.
Save yourself the hassle and use someone else.
Terrible they are crooks
First of all broke the first windscreen they put ,back have put the next one in wrong leaving silicone and rubbish all over car and did not wire up auto wipers and left the unit hanging off ,now screen has started leaking and will not answer phone,they charged my wife $500 before the job was even comple never had service like this before awful
Charged twice and refuses to refund
[name removed] turned up on time and then had a problem with his credit card machine apparently. He charged my card twice, refused to refund it and didn’t return calls or messages. Managed to get my money back but had the hassle having to report it to the bank and police. Terrible terrible service. Do not use this business.
Questions & Answers
Hi there my name's Brooke
I would like to get a quote from you for my side car window.
The model of my care is a Ford Mondeo
steven o.Mobile Auto Glass
Call 1800 645 277
Or 1800 MGLASS
Why do all the 5 star reviews offer fawning compliments but vague information about the actual job?
steven o.Mobile Auto Glass
Alot of the customers appreciate the fact when companies take out the hassle out of things and make there life's easier after annoying and frustrating incidents so when they call and talk to a human being instead of a computer and respond to job with in hours of the initial call made thats convenience and all jobs done to prefection by our experts.
These guys workmanship was fantastic. They came to my work and replaced my window in no time. They also vacuumed all the glass out of the interior, and the window was replaced perfectly. It was like my window never got smashed. Very happy.
Is this business now trading as Auto Glass center of Melbourne?
Hi Johan, I read all these great reviews, but then I searched facebook for auto glass centre of Melbourne and saw some very distressing posts, I think I might give them a wide berth.
steven o.Mobile Auto Glass
Can you please send us the link to facebook, we do have a similar name to anther company in Australia. We have no knowledge of this and would like to investigate this matter further. Thank you.
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