Reviewer Photos & Videos
Terrible service and incorrect product not as advertised
Item received was not the item ordered and company refused to exchange unless I paid the freight for their error.
Received great service from Amy when I discovered that I had the incorrect straps for my Fitbit version. All sorted & replacements on the way very quickly which is wonderful as I have my broken strap superglued until I get the correct ones in New Zealand.
Fitbit Inspire 2 Strap - Fast customer service
My fitbit strap broke a month after purchase so I contacted them via email wondering if I could get a replacement. They replied within a day and promptly shipped out a replacement band. The band arrived just 3 days later. Excellent customer service!
Returning an item
So great if a return of an item so attentive and they r so friendly! Quality of the product is so great would highly recommend
Charger arrived but doesn't work
I received the charger in the mail today, but it doesn't work. I checked it with a couple of compatible Garmin devices, but it's clearly faulty. Really disappointing after paying for express shipping.
Excellent service vert pleased .
Excellent service staffer was very good and helpful wasn’t worried not pusher and very good at her serving patient knowledge on phone skills
Was very helpful
Replace Fitbit Watch Band
Easy to navigate, discover, find the store and what I needed to replace my band that I wear in the gym so I can check my BPM
Arrived quickly and fits perfectly.
The website is easy to use and I found what I wanted with no problems. The range of products was awesome and was of great quality. Thank you for everything
This is a good service
It was very easy to order I would use this again & I will tell all my friends my husband was so happy with this how we could order 2 bands
Not quite there.
I ordered 2 Fitbit Alta Replacement straps, and received same: Great!! However, i also ordered a Fitbit Alta Charger Cable Replacement Clamp, but received the Fitbit Alta HR Charger Cable Replacement Clamp. Will return for the correct cable.
Easy to order and product delivery time was excellent. The only problem is that the wrong product was delivered and as yet I have not received a response to my email or phone call after 4 days.
This is awesome!
It was very easy to find what I need.
I am extremely satisfied, the website was easy to navigate and I found all the products I need easily.
The quantity of product I bought was totally satisfying.
Great Customer Service - Speedy Postage
Great comms, quick delivery - exactly as ordered.
Unfortunately the item did not fit as hoped, was sent back and a refund was processed without any fuss.
Amy was especially helpful. Definitely would recommend these guys.
Very satisfying and easy to find what I was looking for. I will might use this site from now on .it was easy you use . So glad I found it
Great service again.
Had to return what I ordered due to me ordering wrong size and got prompt response plus solution.
Have no more words but must put in 30 or can't submit
Questions & Answers
Anyone have problems for contacting this company for returns? They don’t answer phone or emails?
can I track my order?
Still waiting for the products I purchased. Is there a time frame for deliveries?
Don't hold your breath mobile mob are obviously a scam company
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