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Mobile Mob

Mobile Mob

4.3 from 1,797 reviews · View Statistics

Reviews

  • Product Quality
    4.2 (31)
  • Return Claim MadeYes (38) · No
  • Shipping
    4.7 (17)
  • Warranty Claim MadeYes (0) · No (32)
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Reviewer Photos & Videos

  • Thumbnail

Terrible service and incorrect product not as advertised

published

Item received was not the item ordered and company refused to exchange unless I paid the freight for their error.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo

Helpful Staff:

published

Received great service from Amy when I discovered that I had the incorrect straps for my Fitbit version. All sorted & replacements on the way very quickly which is wonderful as I have my broken strap superglued until I get the correct ones in New Zealand.

Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Fitbit Inspire 2 Strap - Fast customer service

published

My fitbit strap broke a month after purchase so I contacted them via email wondering if I could get a replacement. They replied within a day and promptly shipped out a replacement band. The band arrived just 3 days later. Excellent customer service!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
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Returning an item

published

So great if a return of an item so attentive and they r so friendly! Quality of the product is so great would highly recommend

Product Quality
Shipping
Return Claim MadeYes
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The reviewer stated that an incentive was offered for this review

Charger arrived but doesn't work

published

I received the charger in the mail today, but it doesn't work. I checked it with a couple of compatible Garmin devices, but it's clearly faulty. Really disappointing after paying for express shipping.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Related Articles
Previous

Where to buy and how to choose a monitor and other home office needs

In light of the escalating coronavirus pandemic, many Australians are opting to or being asked to work from home. If you need to set up a home office, here’s a quick guide on where to buy and how to choose the essentials like a monitor, keyboard and mouse.

Wendy Z.
Wendy Z.20 Mar 2020
where-to-buy-and-how-to-choose-a-monitor-and-other-home-office-needs
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Excellent service vert pleased .

published

Excellent service staffer was very good and helpful wasn’t worried not pusher and very good at her serving patient knowledge on phone skills
Was very helpful

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo

Replace Fitbit Watch Band

published

Easy to navigate, discover, find the store and what I needed to replace my band that I wear in the gym so I can check my BPM

  • Thumbnail
Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedFitbit Band broke
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The reviewer stated that an incentive was offered for this review

Jimmy007
Jimmy007South East Queensland, QLD

Arrived quickly and fits perfectly.

published

The website is easy to use and I found what I wanted with no problems. The range of products was awesome and was of great quality. Thank you for everything

Product Quality
Shipping
Return Claim MadeYes
Product PurchasedFitbit Versa
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Cathy Tullock
Cathy TullockSydney, NSW
  • 2 reviews

This is a good service

published

It was very easy to order I would use this again & I will tell all my friends my husband was so happy with this how we could order 2 bands

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
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Not quite there.

published

I ordered 2 Fitbit Alta Replacement straps, and received same: Great!! However, i also ordered a Fitbit Alta Charger Cable Replacement Clamp, but received the Fitbit Alta HR Charger Cable Replacement Clamp. Will return for the correct cable.

Return Claim MadeYes
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Stuart
StuartGreater Melbourne (Inner), VIC
  • Verified

Still Waiting

published

Easy to order and product delivery time was excellent. The only problem is that the wrong product was delivered and as yet I have not received a response to my email or phone call after 4 days.

Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Irem Guney
Irem GuneyNorth West, QLD
  • Verified

This is awesome!

published

It was very easy to find what I need.
I am extremely satisfied, the website was easy to navigate and I found all the products I need easily.
The quantity of product I bought was totally satisfying.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedFitbit Alta / Alta HR
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Stuart S.
Stuart S.Greater Melbourne (Inner), VIC
  • 2 reviews
  • Verified

Great Customer Service - Speedy Postage

published

Great comms, quick delivery - exactly as ordered.
Unfortunately the item did not fit as hoped, was sent back and a refund was processed without any fuss.
Amy was especially helpful. Definitely would recommend these guys.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedAdjustable Bike Handlebar Mount For Apple iPhone

Perfect

published

Very satisfying and easy to find what I was looking for. I will might use this site from now on .it was easy you use . So glad I found it

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Denise
DeniseSouth East Queensland, QLD
  • 2 reviews

Service

published

Great service again.
Had to return what I ordered due to me ordering wrong size and got prompt response plus solution.
Have no more words but must put in 30 or can't submit

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
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Questions & Answers

Frances Gray
Frances Grayasked

Anyone have problems for contacting this company for returns? They don’t answer phone or emails?

1 answer
greg
greg

no problems

Dave JH
Dave JHasked

can I track my order?

No answers
rangi
rangiasked

Still waiting for the products I purchased. Is there a time frame for deliveries?

1 answer
Darren
Darren

Don't hold your breath mobile mob are obviously a scam company

Get an answer from our members

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