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Mobile Mob

Mobile Mob

4.3 from 1,819 reviews · View Statistics
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Reviews

  • Product Quality
    2.3 (7)
  • Return Claim MadeYes (2) · No (7)
  • Shipping
    4.2 (6)
  • Warranty Claim MadeYes · No (11)
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Reviewer Photos & Videos

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Ross Prosper
Ross ProsperPerth, WA

Poor colouring of products

published

At first I received the wrong product. In addition to being the wrong product it was of poor colouring quality as the colouring of the band was extremely faded on the top half. The service to send the right band was excellent, however the replacement band was also of poor colour quality. Again the colouring of the band was extremely faded on the top half. I would not have bought that from a shopfront.

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Product Quality
Shipping
Incentivised Review No
Warranty Claim MadeNo
Christo
ChristoCurl Curl
  • 2 reviews
  • 2 likes

Cheap quick fix band

published

Got a Charger which seems OK and a band that has a 'Quickfit' attachment. I personally wouldn't trust it in the surf as it seems to rely on some very flimsy springs. Complete waste of money unfortunately.

Product Quality
Incentivised Review No
Warranty Claim MadeNo
Oishka
OishkaSydney, NSW
  • Verified

Broke within 6 months - 'Fitbit Alta HR Band Replacement Strap Classic with Buckle - Dark Purple'

published

The strap was fine for 6 months but then broke and is unable to be fixed.
It's hard to find any strap for this Fitbit type, so it is a shame that this one didn't last.

Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedFitbit strap replacement for Alta hr
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Not good quality.

published

Great service, no problems there. The garmin Vivofit jr replacement band purchased was poor quality, especially for the price. The print on the band is already peeling off in spots (after 3 weeks). The band itself is very thin and flimsy.

Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo

Poor quality

published

The website was easy to navigate and the product was delivered promptly. However the Fitbit band is of inferior quality and has started to come apart only a few days after being put on. I have sent an email to the company regarding this but have not received any response. Disappointed.

Product Quality
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedFitbit Versa

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Muhammad T.
Muhammad T.Sydney, NSW

Poor shipping arrangements

published

You won't get any update on your order till you'd actually ask. I haven't received my product yet - 3 weeks and counting. placing an order was relatively easy, making payment is even easier however getting product is NOT :(

Shipping
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Stuart
StuartGreater Melbourne (Inner), VIC
  • Verified

Still Waiting

published

Easy to order and product delivery time was excellent. The only problem is that the wrong product was delivered and as yet I have not received a response to my email or phone call after 4 days.

Shipping
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo
Frances Gray
Frances GrayWestern Australia
  • 4 reviews
  • 5 likes

Unobtainable

published

Received order. Needed to discuss return. Number not answering. Not impressed with customer service. I would expect if customer service is offered then it should be easy to communicate please

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedFitbit Charge
Caz T.
Caz T.South East Queensland, QLD
  • 2 reviews

Lovely colours, easy to fit but keeps coming undone. I only got about a week of constant wear :(

published

Apart from the band not staying in place for long it's a solid quality band.
The colours are lovely and the band is very comfortable to wear!
It arrived in good time@

Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Electronics & Computing Shops

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  • Verified

Bands dont fit

published

I ordered 2 new fitbit bands and they dont fit. Both are too wide. Process to order was easy. Arrived quickly. The bands just dont fit which is a shame.

Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedBands

Feeling Dupped!!!

published

I have just ordered a fit bit charger online. Throughout the whole process I was aware the charger was 19.95, it wasn't until I was about to order the the shipping costs were included. Not a huge issue but would've been good to know beforehand. However my main issue is that at no time whatsoever was I told, it written, made aware that the purchase was in AUS currency.
This is pretty deceiving and I feel like I have been had or dupped.
I hope now that my charger does turn up and I will be wary of using this website ever again.
Signed: Anton O'Carroll - Very Disgruntled customer.

Product Quality
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedInfinity Primus II PS-8

Questions & Answers

Frances Gray
Frances Grayasked

Anyone have problems for contacting this company for returns? They don’t answer phone or emails?

1 answer
greg
greg

no problems

Dave JH
Dave JHasked

can I track my order?

No answers
rangi
rangiasked

Still waiting for the products I purchased. Is there a time frame for deliveries?

1 answer
Darren
Darren

Don't hold your breath mobile mob are obviously a scam company

Get an answer from our members

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