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Mobile Mob

Mobile Mob

4.3 from 1,828 reviews · View Statistics
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Reviews

  • Product Quality
    2.3 (6)
  • Return Claim MadeYes · No (10)
  • Shipping
    4.0 (5)
  • Warranty Claim MadeYes (1) · No (7)
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Oishka
OishkaSydney, NSW
  • Verified

Broke within 6 months - 'Fitbit Alta HR Band Replacement Strap Classic with Buckle - Dark Purple'

published

The strap was fine for 6 months but then broke and is unable to be fixed.
It's hard to find any strap for this Fitbit type, so it is a shame that this one didn't last.

Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedFitbit strap replacement for Alta hr

Not good quality.

published

Great service, no problems there. The garmin Vivofit jr replacement band purchased was poor quality, especially for the price. The print on the band is already peeling off in spots (after 3 weeks). The band itself is very thin and flimsy.

Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Peterdancing
PeterdancingGreater Melbourne (Outer), VIC

Initial purchase was easy but follow up non existent

published

Purchase was delivered promptly and quality looked good when the watch band was received. However loop broke within a few days and email notifying the store still has not been replied to after 2 weeks

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeYes
Product PurchasedFitbit Alta HR
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Poor quality

published

The website was easy to navigate and the product was delivered promptly. However the Fitbit band is of inferior quality and has started to come apart only a few days after being put on. I have sent an email to the company regarding this but have not received any response. Disappointed.

Product Quality
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedFitbit Versa

Fitbit Band

published

The store was easy to navigate
The store had a huge range of products
No I am not satisfied with the product it does not stay clipped closed and not useable

Incentivised Review No
Return Claim MadeNo

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Muhammad T.
Muhammad T.Sydney, NSW

Poor shipping arrangements

published

You won't get any update on your order till you'd actually ask. I haven't received my product yet - 3 weeks and counting. placing an order was relatively easy, making payment is even easier however getting product is NOT :(

Shipping
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Graeme
GraemeGippsland, VIC
  • Verified

Terrible watch band for Fitbit 3

published

After a week the new strap on a Fitbit 3 has come of the watch whilst in bed during the night. Will have a try to get replacement, will let you know what happens.

Incentivised Review No
Return Claim MadeNo
Product PurchasedFitbit Charge 3
Frances Gray
Frances GrayWestern Australia
  • 4 reviews
  • 5 likes

Unobtainable

published

Received order. Needed to discuss return. Number not answering. Not impressed with customer service. I would expect if customer service is offered then it should be easy to communicate please

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedFitbit Charge
Caz T.
Caz T.South East Queensland, QLD
  • 2 reviews

Lovely colours, easy to fit but keeps coming undone. I only got about a week of constant wear :(

published

Apart from the band not staying in place for long it's a solid quality band.
The colours are lovely and the band is very comfortable to wear!
It arrived in good time@

Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Feeling Dupped!!!

published

I have just ordered a fit bit charger online. Throughout the whole process I was aware the charger was 19.95, it wasn't until I was about to order the the shipping costs were included. Not a huge issue but would've been good to know beforehand. However my main issue is that at no time whatsoever was I told, it written, made aware that the purchase was in AUS currency.
This is pretty deceiving and I feel like I have been had or dupped.
I hope now that my charger does turn up and I will be wary of using this website ever again.
Signed: Anton O'Carroll - Very Disgruntled customer.

Product Quality
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedInfinity Primus II PS-8

Questions & Answers

Frances Gray
Frances Grayasked

Anyone have problems for contacting this company for returns? They don’t answer phone or emails?

1 answer
greg
greg

no problems

Dave JH
Dave JHasked

can I track my order?

No answers
rangi
rangiasked

Still waiting for the products I purchased. Is there a time frame for deliveries?

1 answer
Darren
Darren

Don't hold your breath mobile mob are obviously a scam company

Get an answer from our members

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