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I had a booking for 9am, that I waited a fortnight for. They never showed up and I never even heard from them. I waited for 2 hours.
I left multiple messages and called all of them contact numbers-with no reply.
Disgraceful customer service. Don’t waste your time. I cleared my whole morning for this.
- Verified customer
Don’t expect to pay what you are initially quoted. This company deliberately underquotes repairs to have their technicians increase the quote upon inspection.
Staff are rude and unprofessional. The manager did not even pass the details of the repair onto the technician.
Technician called to reschedule to the following day one hour AFTER he was supposed to arrive, and then did not turn up the following day.
I called numerous times, with no answer. I was notified three hours later that he was not coming.
Save yourself the trouble and pick a different company to complete your repair.
I had scratches on my car removed by these expert people. I had the job done less than a week after contacting them for a quote. The work entailed working on the plastic bumper and some metal, and because I have pearlescent paint it took 3 coats and was a bit more expensive than the first quote (from photos) but understandable. The work was done in 2 hours and looks terrific. The two workers knew their business and were friendly and professional. I am very happy with the job and the way it was done.
I called up the mobile panel shop so upset by hitting my car and explained that I had dented my car door and desperatly needed it fixed as I wanted to sell it. He was 100% dedicated to fixing my car in the time frame I needed it fixed! The gentleman John that repaired my car was a superstar!! Fixed it perfect in no time. I highly recommend this company!! More than happy!! And it cost less than my insurance excess. Big tick from me :) :)
- Verified customer
Unprofessional and stressful to use
Would not recommend this company at all. I went with them because they had decent reviews online and were supposed to be cheaper and more convenient than a panel beater. The experience was anything but. They rescheduled on me twice, once because of rain and once simply because "The technician won't be able to do your job today", with no attempt to compensate whatsoever. It took me 3 weeks to get the job done and I had to adjust my schedule and bother my friends whose house I was doing the job at 3 times. On the day itself, they raised the price..., citing some additional damage they hadn't picked up on the photos. The repair went smoothly. However, after the repair, I noticed a part of the car that hadn't been repaired and called them about it. I was informed that "the part cannot be repaired" and that I would have to pay the cost of the replacement part if I wanted the job done. This was after confirmation and payment of the price. It was partially my fault that I hadn't picked up on the damage during inspection of the job immediately after its completion of course, but the technician made no effort to mention the lack of repair whatsoever and left me to find out for myself eventually. At the end, I paid more than the quotes I got at panel beaters, was thoroughly inconvenienced and stressed, AND my car still isn't fully repaired. Save your time and money, and go somewhere else for your car job.
Highly recommended to waste your time and not turn up with excuses galore
Never turned up at the appointed time. I had to ring them after they were an hour late, only to get a recorded message. I asked them to call me regarding whereabouts of the technician. I missed their call, but rung straight back to get the recorded message, left another message. An hour later they rang and sent a text message, they claimed their technician had trouble contacting me to confirm the booking. I informed them no one had rang me and that I had left a message. They repeated the same excuse and said they might not be able to make it. I...told them to talk to the technician and find out if he would be coming. I informed them if they could not come today, then don't come at all. They didn't ring me back but sent a text message saying they couldn't help today. I had already confirmed on Sunday that I would be at home. Do not waste your time, find someone who will turn up.
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