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Pros
Friendly customer service goes above and beyond expectations
Timely and efficient service
No council permit required
Reviewer Photos & Videos
AmirSydney, NSW
Won't use again
A plumber that was doing a job for me organised a skip bin from these guys. I booked it over the phone, however the person i spoke to never asked me what im using it for and never mentioned any limits, only for me to find out on pick up that i can only put 500kg in it. And as i needed it to dump soil in it 500kg wont even fill quarter of the bin. I had to empty half of the soil out for them to be able to take it, which made ordering this skip bin completely useless. $420 in the bin pretty much.
Andrew customer service was very prompt and he was very friendly.
1 comment
Fast and supportive service
Chris was very quick in delivering the skip, even a day early. When we'd done, it was all collected with no fuss. We'd certainly use them again: it's perfect for smaller jobs. Good support and follow up.
1 comment
Natasha T.Mobile Skips
Hello Peter! Thank you for using skip bin hire, we appreciate it, We are happy to hear skip bin hire was easy and hassle-free. We see you again with your next cleanout job, see you, Peter! <3
PhillipSydney, NSW
Poor business model (Skip bins)
There should be no or reasonable weight restrictions (only 1000Kg for 4m3). Ended up only filled 1/5 of the bin and had to get another bin to put the rest in ( totally waste of time and money). Chris Seeto was great & very helpful and helped out as much as he can with a smile (given the circumstances he's in as it's out of his control?) Much appreciated his work, dedication and professionalism.
1 comment
Natasha T.Mobile Skips
Hi Phillip, thanks so much for the feedback. We're really sorry for the experience you had in hiring your skip. Could you please email us at support@mobileskips.com.au with the details of the order and to see what we can do.
Find out how Mobile Skips compares to other Rubbish Removers
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Good ... initiallyMetropolitan Adelaide, SA
First Experience With This Type of Waste Removal (usually using 3 or 4 meter open skip bins)
This type of skip is an effective way for waste removal around the house. Especially if access is limited or restricted.
It arrived on time but a number of difficulties were experienced during the following weeks/months that have seriously tainted my overall experience.
I may use them again and be confident enough to be able to refer them to family and friends ... IF goodwill is restored.
2 comments
Natasha T.Mobile Skips
Thanks for this wonderful review, Geoff! Surely, James will be happy to hear this. We are glad skip bin hire was on-time and hassle-free. We are excited to help you again soon. <3
Scott G.Mobile Skips
Hi Geoff I have tried to contact you on a number of occasions regarding the issues you have had with this 3rd party contractor. I would like to try and help you resolve this if possible. Please contac...
Read moret me via the number left in the messages or alternatively please ring through our central booking number 1300 675 477 and ask for the operations manager.AntGreater Melbourne (Metropolitan), VIC
Good Bin, Bad System
Innovative service but back end needs improving. Went to Bunnings to rent a bin. Only one staff member knew how to do the booking and then he had issues with mobile skips booking system. Took 50 minutes to pick up the bin, should just be in and out. The Bunnings person groaned when he heard what I asked for so clearly an ongoing sore point for front line staff
1 comment
Natasha T.Mobile Skips
Hi Ant, thanks so much for the feedback. We're really sorry for the bad experience you had in hiring your skip. Could you please email us at support@mobileskips.com.au with the details of the store you booked the skip at so we can follow this up.
MattGreater Melbourne (Metropolitan), VIC
Drove the trailer over the garden
I understand it is a tight spot but they drove over the side garden a bit disappointed. Driver was on time and quick to drop off. But a bit more care would have been good.
3 comments
Jacob S.Mobile Skips
Hi Matt, thanks for taking the time to send us your feedback and we're sorry to hear the garden was rolled over. We appreciate the feedback as this will be shared with our whole team as we all pride...
Read more ourselves on looking after our customers property. Thanks again for letting us know and I hope we have the opportunity to show you how well we can manoeuvre around your garden again in the future. If you email us your booking reference to support@mobileskips.com.au we'd be happy to help provide you with some new plants from Bunnings to fix up the spot that was squashed.Thanks for replying appreciate it some new plants would be great thank you how do we arrange this to happen. Regards Matt
Natasha T.Mobile Skips
Hi Matt, thanks for emailing your booking details through to support.. Our operations manager will contact you on Monday to discuss getting your garden fixed up and back to the way it was.
Craig WMetropolitan Adelaide, SA
Disappointed
I picked up my skip from Bunnings at Mile End in Adelaide but was told it could not be picked up from my house as it was outside of the pick up area. I was informed that for an extra $40 I could have the skip picked up. It was disappointing as I have hired one of these skips before and it was collected from my house at Parafield Gardens before. I was instructed to return the skip to Mile End myself.
UbuteSydney
- 2 reviews
Good idea
Picking up from Bunning's was a nightmare, parts missing on first skip had to take another, lock combination didn't work on lid, had to wait for call back before it could be used, good idea if the equipment is functional
1 comment
Jacob S.Mobile Skips
Hi There, and thanks for letting us know. We would like to fix this ASAP so would you mind replying with your booking reference so we can look you your details and get in contact to find out more detail?
Good not great
Drop off and pick up of the skip was very timely and efficient with text messages sent to keep us informed at all times. The downside was the skip smelt terrible when it was delivered and upon inspection it was covered with maggots on the floor of the skip. It would have been much better service if this was checked and washed out before being delivered as it made the task of filling the skip almost unbearable due to the overwhelming stench.
1 comment
Jacob S.Mobile Skips
Hi Trent, thanks for your feedback. We are sorry to hear about the horrible stench! Normally our Mobile Skips are cleaned out after every job and looks like this time it didn’t. We will follow up a...
Read morend ensure this is addressed, and thanks again for letting us know.Find out how Mobile Skips compares to other Rubbish Removers
Know better, choose better.
- Mobile Skips NSW, Sydney
- Verified customer
Handy but a major issue....
Having a mobile skip is handy. But due to a design floor in the trailers, the cables leading to the tail lights, gets crushed and you have problems with brake and tail lights failing. I had to have 2 trailers delivered. The 1st had no brake lights and the 2nd had only one brake light.
3 comments
Jacob S.Mobile Skips
Hi Pat, thanks for the review and your feedback. We'd love to follow and make sure these issues are solved ASAP. Would you mind replying with your mobile skips reference (starts with REF or BW) and ...
Read morewe'll look you up and give you a call to find out more.Hello there. I was hoping you would reply before my comment went public. My invoice No was BWC2018037511. My name is Jason Patrick James and friends and family address me as Pat. All my contact details are on the invoice.
Thanks.
Jacob S.Mobile Skips
Thanks for your time on the phone Pat. Your feedback has helped us solve some wiring issues in a few of our Mobile Skips trailers.
Questions & Answers
Dabing W.asked
how to they unload the mobile bin after they pick it up?
2 answers
Jacob S.Mobile Skips
Hi Dabing, we have large front lift compactor trucks that pick up and empty our bins at our depots. The rubbish is then taken to our recycling facilities for sorting and recycling.
As Jacob has answered your question I strongly recommend the company.
Dabing W.asked
how do they unload the mobile bin?
1 answer
Jacob S.Mobile Skips
Hi Dabing, we have large front lift compactor trucks that pick up and empty our bins at our depots. The rubbish is then taken to our recycling facilities for sorting and recycling.
Judy M.asked
Bin size and cost, delivery time frame and pick.
1 answer
Bins are 4 cubic metres, $359 delivered and picked up, and ours was available the next day after booking
Details
Mobile Skips rents out skip bins for rubbish removal. With its patented bin design, the company describes its bins as ‘smart,’ as they’re fitted with wheels, a thick double lid, and can also be padlocked. They’re also affordable to hire, while being twice the size of a mini skip.
Obtaining a council permit also isn't neccessary to have one of these skip bins on your premises.
Points of praise for Mobile Skips:
- The smooth and seamless service from start to finish provided by Mobile Skips was a common point of praise. Friendly and helpful staff from Mobile Skips were appreciated for being an absolute pleasure to deal with.
- Often there were little bonuses thrown into the service, which made it even better. This included bin delivery that was earlier than expected, supplying a padlock to secure the skip, and even providing complementary gardening gloves.
- The reliable service was a plus point, as skips arrived at the delivery address on time and were picked up ‘on demand’ in an efficient and timely manner.
Naturally, Mobile Skips is the 2021 Award Winner for Best Rubbish Removal Service – as at November 2020, it basks in a 5-star rating from over 2,000 reviews. This achievement is thanks to three perfect scores awarded for its customer service, timely service, and overall job satisfaction.
Category | Rubbish Removers | Rubbish Removers | Rubbish Removers | Rubbish Removers |
---|---|---|---|---|
Release date | Jan 2006 | Jan 2012 | Jan 2014 | Nov 2017 |
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Scott G.Mobile Skips
Hi Amir Thanks for your time on the phone today, we really appreciate you taking the time to provide us feedback on our service. Clearly we did not ask you enough questions regarding the job you inten...
Read moreded to do leading to a poor outcome. Please accept our sincerest apologies and we look forward to making this right in the future.