Friendly customer service goes above and beyond expectations
Timely and efficient service
No council permit required
Reviewer Photos & Videos
Won't use again
A plumber that was doing a job for me organised a skip bin from these guys. I booked it over the phone, however the person i spoke to never asked me what im using it for and never mentioned any limits, only for me to find out on pick up that i can only put 500kg in it. And as i needed it to dump soil in it 500kg wont even fill quarter of the bin. I had to empty half of the soil out for them to be able to take it, which made ordering this skip bin completely useless. $420 in the bin pretty much.
Andrew customer service was very prompt and he was very friendly.
Fast and supportive service
Chris was very quick in delivering the skip, even a day early. When we'd done, it was all collected with no fuss. We'd certainly use them again: it's perfect for smaller jobs. Good support and follow up.
Poor business model (Skip bins)
There should be no or reasonable weight restrictions (only 1000Kg for 4m3). Ended up only filled 1/5 of the bin and had to get another bin to put the rest in ( totally waste of time and money). Chris Seeto was great & very helpful and helped out as much as he can with a smile (given the circumstances he's in as it's out of his control?) Much appreciated his work, dedication and professionalism.
First Experience With This Type of Waste Removal (usually using 3 or 4 meter open skip bins)
This type of skip is an effective way for waste removal around the house. Especially if access is limited or restricted.
It arrived on time but a number of difficulties were experienced during the following weeks/months that have seriously tainted my overall experience.
I may use them again and be confident enough to be able to refer them to family and friends ... IF goodwill is restored.
Good Bin, Bad System
Innovative service but back end needs improving. Went to Bunnings to rent a bin. Only one staff member knew how to do the booking and then he had issues with mobile skips booking system. Took 50 minutes to pick up the bin, should just be in and out. The Bunnings person groaned when he heard what I asked for so clearly an ongoing sore point for front line staff
Drove the trailer over the garden
I understand it is a tight spot but they drove over the side garden a bit disappointed. Driver was on time and quick to drop off. But a bit more care would have been good.
I picked up my skip from Bunnings at Mile End in Adelaide but was told it could not be picked up from my house as it was outside of the pick up area. I was informed that for an extra $40 I could have the skip picked up. It was disappointing as I have hired one of these skips before and it was collected from my house at Parafield Gardens before. I was instructed to return the skip to Mile End myself.
Picking up from Bunning's was a nightmare, parts missing on first skip had to take another, lock combination didn't work on lid, had to wait for call back before it could be used, good idea if the equipment is functional
Good not great
Drop off and pick up of the skip was very timely and efficient with text messages sent to keep us informed at all times. The downside was the skip smelt terrible when it was delivered and upon inspection it was covered with maggots on the floor of the skip. It would have been much better service if this was checked and washed out before being delivered as it made the task of filling the skip almost unbearable due to the overwhelming stench.
- Mobile Skips NSW, Sydney
- Verified customer
Handy but a major issue....
Having a mobile skip is handy. But due to a design floor in the trailers, the cables leading to the tail lights, gets crushed and you have problems with brake and tail lights failing. I had to have 2 trailers delivered. The 1st had no brake lights and the 2nd had only one brake light.
Questions & Answers
how to they unload the mobile bin after they pick it up?
how do they unload the mobile bin?
Jacob S.Mobile Skips
Hi Dabing, we have large front lift compactor trucks that pick up and empty our bins at our depots. The rubbish is then taken to our recycling facilities for sorting and recycling.
Bin size and cost, delivery time frame and pick.
Mobile Skips rents out skip bins for rubbish removal. With its patented bin design, the company describes its bins as ‘smart,’ as they’re fitted with wheels, a thick double lid, and can also be padlocked. They’re also affordable to hire, while being twice the size of a mini skip.
Obtaining a council permit also isn't neccessary to have one of these skip bins on your premises.
Points of praise for Mobile Skips:
- The smooth and seamless service from start to finish provided by Mobile Skips was a common point of praise. Friendly and helpful staff from Mobile Skips were appreciated for being an absolute pleasure to deal with.
- Often there were little bonuses thrown into the service, which made it even better. This included bin delivery that was earlier than expected, supplying a padlock to secure the skip, and even providing complementary gardening gloves.
- The reliable service was a plus point, as skips arrived at the delivery address on time and were picked up ‘on demand’ in an efficient and timely manner.
Naturally, Mobile Skips is the 2021 Award Winner for Best Rubbish Removal Service – as at November 2020, it basks in a 5-star rating from over 2,000 reviews. This achievement is thanks to three perfect scores awarded for its customer service, timely service, and overall job satisfaction.
|Category||Rubbish Removers||Rubbish Removers||Rubbish Removers||Rubbish Removers|
|Release date||Jan 2006||Jan 2012||Jan 2014||Nov 2017|
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