Reviewer Photos & Videos
- Verified customer
Damaged 4 wheels
Had them out to replace my tyres recently only to discover they damaged all 4 rims removing old weights from the inside.
Review collected in partnership with Mobile Tyre Shop
Installation fine, but sales experience was horrible
After ordering online tyres that were in stock after spending a long time deciding, got called the day after saying they're not in stock. I checked the website again and the same tyres still in stock. I was given a choice of a couple tyres (not even the same rating as the ones I wanted) and told I needed to make a decision quickly to keep my booking. Ended up having to pay several hundred extra. Couldn't even pay for the additional costs using the same payment method, had to pay at install time. No sorry's given for the hassle and inconvenience..., didn't even try to accommodate me or give me the option to wait or cancel, just rushed into spending more. It's not hard to keep a website up to date with stock, plenty of other sites, even other mobile tyre shops manage to do it. Installation of tyres was fine, quick and installer was friendly otherwise.
Company did not notify me via text, email or phone call of appointment. I had to make contact to see what was happening. As it was the tyre fitter arrived 1.5 hours after scheduled appointment. Further the fitter has limited experience with my request ie wide performance tyres and TPMS. To add insult to injury the fitter snapped one of the valves . Hence tyre could not be inflated. Frantic phone calls ensued trying to find a solution. Fitter promised to come back to solve the issue.
Totally unsatisfied with the state of events. Fitter was nice enough but more training is required. However the lack of communication was the deal breaker and subsequent breakage of valve.
Will not be recommending this company for any future work.
Find out how Mobile Tyre Shop compares to other Vehicle Accessories, Parts & Tyre Shops
Know better, choose better.
Book the appointment for 2pm but they show up after 3:30pm Told them i’ll Pay cash on the phone but they didn’t even carry 10 dollar change with them ....this is the first and last time for me
- Verified customer
Tyre mechanic was great, everything else was late or incorrect.
I'll start by saying [name removed] the installer was polite, knowledgeable and efficient.
However, earlier a different gentlemen made an honest mistake and incorrectly entered my booking time. Suffice to say they didn't turn up, but they were quick to get [name removed] out that same day anyway.
Unfortunately before [name removed] arrival I got another call saying my tyres I had already paid for were incorrectly advertised as being cheaper then their market value.
Their solution? Give me the cheaper tyres that were mistakenly advertised as the more expensive brand.
I found this to be really poor. They didn't offer anything and didn't budge a bit despite having already stuffed me around.
Questions & Answers
I have a slow leak in my tyre and not sure if it is in the valve or in the tyre itself. Is this something that MTS can help me with?
Mobile Tyre Shop
Absolutely. For more information on puncture repairs see: https://mobiletyreshop.com.au/mobile-services/puncture-repair/
Who do I ring to get a price on Mitchelin Primacy 4 225/55/18?
Wanting 4 , balancing, gas filling and wheel alignment too please.
I just called the 1300 number. They are very good with the cust service.
Kind regards. Chris
I just went on the website and ordered the tyres I wanted, they fitted and balanced and put air in the tyres including the spare when they put them on the car. It was all included in the price
I’m not sure about the wheel alignment
CHRIS- What is the FULL phone number please?
What specifications are your 265/45 R20 MTS Budget Tyres?
245/35R20 95Y XL Pirelli Dragon sport
Mobile Tyre Shop
The MTS Budget are a tyre suited for the price-conscious buyer. They meet all Australian Safety standards but are not of the quality in terms of braking and cornering performance and road noise of known brand such as Pirelli, Dunlop or Michelin etc.
If you are looking for these requirements in 20" tyre like the one you mention, then we would always recommend a quality brand over a budget product.
For the full range of our products is the size you mention, please follow this link or feel free to call us on 1300 687 000: https://mobiletyreshop.com.au/find-by-size/?width=265&profile=45&rim=R%2020
Other Vehicle Accessories, Parts & Tyre Shops
See all Vehicle Accessories, Parts & Tyre Shops ›
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.