Reviewer Photos & Videos
I purchased this item from mobile city their products are excellent the sound quality is great plus their beats headphones was half price I recommend every buy from this seller. you will be satisfied guaranteed. You won’t get a better price anywhere else
Ordered product and it arrived in the mail super quick. Fantastic customer service and communication. Will shop again. Very Happy !!
These Huawei Ear Buds are awesome !
Huawei Ear Buds these are awesome, great sound & they even stay in your ears when you are active,yes they can go really loud 10/10!!
Great genuine cover
Super easy transaction.
Great quality product and perfect service would Shop here again. No complaints at all
Great variety of products.
Have bought twice from Mobileciti, from there online store and also from there Ebay store. Both times they where a pleasure to deal with. They have a great range at great prices and speedy delivery.
Extremely difficult to get a refund for their faulty product.
I ordered a Nokia phone online with MobileCiti and on Day 1 of receiving the phone I could see it was faulty - the phone was incredibly hot to touch and was shutting out of apps unexpectedly. It also had visible heat damage around the charging port. I emailed MobileCiti the same day I received the phone to let them know it was faulty and requested to return the phone for a refund, providing them with photos. It took them 2 days to reply to my initial email and they told me to download the "Cooler Master App" to help cool down my device and send...them screenshots of the temperature, ignoring my request for a refund and did not respond to the other issues I raised with the phone in their email. I replied, again asking for a refund and told them I didn't believe I should have to download this app as the phone was abnormally hot to touch plus it was clearly faulty. Their response was that temperature is connected to CPU and app usage and it must be because of how I was using the phone. Yet when I received the phone and saw it was faulty after set up I did not use the phone at all. I had let them know this already but they continued to insinuate it was how I was using the phone. They again requested screenshots of the Cooler Master App which I supplied to them and the screenshots showed the App was saying CPU was overheated but they replied saying the temperature showing on the app itself was normal and this was "highly unlikely for a brand new device". I again had to request they allow me to return the phone for a refund and highlighted to them that they were not responding to my other issues with the phone (closing out of apps and visible damage to a charging port). They agreed to inspect the phone but I noticed they were not agreeing in writing to provide me with any refund and so we then had numerous emails back and forth. I found other reviews on this website saying they are quite hard to get a refund from and mentioned this to them and again asked for a refund. Their reply was "We will inspect the product once received, if the unit is found to be faulty we will provide a replacement for you"....by this point I must have asked them for a refund 7-8 times. Replacement was not good enough as I lost trust in this business and in the products they were selling. After a lot of back and forth approximately a week later they finally wrote and stated "We duly note your request for refund and should the item be found faulty and issues occurred due to manufacturer defect, we are able to provide a refund." And so I returned the phone with Australia post, tracking and signature on delivery. MobileCiti refused to pay for return postage too by the way and luckily I had paid with paypal and could use PayPal returns for a refund on postage.
This Mobileciti is an excellent site and will continue to visit it online via Ebay in the future.
It was easy to navigate the Store and I am well satisfied with what Mobileciti has in store and the quality of the item I ordered was excellent,thank you Mobileciti.
perfect transaction-just speed and class-highly recommended
first time customer of Mobileciti, they had the item i wanted on their ebay store! (smart phone)Thankfully, they offered the option to purchase express postage-because i needed it pronto :) The item arrived super swiftly-just great. They obviously understand and value their customers needs-nice work Mobileciti -this is not a paid review, i like to write nice things about well deserving stores-regards and many thanks again guys and gals
Love my Huawei Band Pro 4
As a first time customer, I was very impressed with the service and the speed of the delivery I will deal with them again Thanks for such great customer service I love the product
Amazing highly recommend.
First time ordering and very happy with service. Product accurate to description and Arrived before expected time. Will order again in near future.
Love the Samsung Galaxy S20+
Second time purchasing from Mobileciti. Great communication and range of good quality phones to choose from. Arrived promptly, exactly as advertised.
Trustworthy store with GREAT PRODUCTS
I have purchased from Mobileciti three times now. always great to deal with, good communication ,I am always very satisfied and happy with my purchase
Job well done
Searched what I wanted found it easy at a great price finished the transaction and the quality and service were great.
Great product even better service quick dispatch and delivery
It arrived far quicker than I expected and was easy to set up works well I'm very happy and will be sure 5o deal again
JBL Extreme 2
From ordering to tracking to receiving, the whole process was easy and informative. Received after only 2 days of express post and packed securely I was really happy to get it and gift it as it was a present.
Thanks evereyone for the speedy responses. It makes a huge difference.
These guys are the best hands down.
I have used Mobileciti on many an occasion and have never had any issues. Great prices great communication and super fast delivery. Check them out you will not be disappointed.
OPPO Reno 4 5G Android Device
Second purchase of an Android device from this Mobileciti eBay seller. Excellent buying experience and awesome device. Highly recommended seller and device.
- Online store
- Verified customer
Two faulty products, poor customer service
Ordered two sets of earphones from mobileciti via dick Smith online shop for Christmas presents. Neither worked on Christmas Day. Received a refund after sending the product back with no explanation or apology. Seeing as both didn’t work seems like they are selling old stock
Highly commendable seller.
Very happy with the purchase. Highly commendable seller. Product was as described, well packed and promptly shipped. Would buy from the seller again.
Perfect exactly what l needed and wanted
Store easy to browse products. Good range to select from and prompt delivery and good quality. Just what I needed.
Questions & Answers
I order Iwatch payment completed but I don’t have any request,shipping information
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I really want to purchase this new phone, so I suggested myself this company. I'm currently In Australia, which is where this company is located. There's a shop in Parramatta, so I was wondering if they were really related to this website. How do I know this website isn't fake, selling fake items?
I purchased an item from their ebay store just last week. They are a legitimate buisness with great products with the bonus of great prices.
Is this phone access to internet?
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