?
? !
1 photo
Mobileciti
4.6 from 584 reviews · View Statistics

Reviews

  • Product Quality
    4.7 (201)
  • Return Claim MadeYes (16) · No (199)
  • Shipping
    4.9 (154)
  • Customer Service
    4.4 (7)
  • Warranty Claim MadeYes (7) · No (197)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail
Linda B

Linda BGreater Melbourne (Outer), VIC

  • 2 reviews

Fantastic customer service, very happy.

published

After purchase I was kept informed at all times about my purchase and delivery status. Item arrived quickly and packed well. Doorbell works brilliantly. Would happily purchase from them again.

Similar opinion? Write a review on ProductReview.com.au!
Robyn

RobynSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Very good customer service.

published

I am very pleased with the price and quality of the product. Communication with the Seller was prompt and very helpful. Delivery was very prompt and the product was well packaged for safe delivery.

Similar opinion? Write a review on ProductReview.com.au!
Chris

Chris

  • 2 reviews
  • 3 likes

Disastrous Post-Purchase Customer Support

published
2 comments
Mobileciti
Aaron H.Mobileciti
Chris
Chris
Similar opinion? Write a review on ProductReview.com.au!
Electronics & Computing Shops

Find out how Mobileciti compares to other Electronics & Computing Shops

Know better, choose better.

Compare all
Tracie

TracieGreater Melbourne (Metropolitan), VIC

Fast and great service

published

I bought a Motorola Z2 Play phone. I appreciated the very quick delivery. Unfortunately, the phone was not functioning as it should have been. I contacted Mobileciti and after a few days of staff trying to troubleshoot the fault (perfectly understandable process) I returned the phone to them and they sent me a replacement. Staff were wonderful in communicating with me and keeping me informed of what was happening and when they had posted the replacement phone. I wouldn't hesitate to order any products from Mobileciti again - great range, competitive prices and very helpful staff.

Similar opinion? Write a review on ProductReview.com.au!
Lou D

Lou DSouth-Eastern Region, NSW

  • 3 reviews
  • 3 likes

Competitive with service to boot

published

Bought item as a gift for my daughter. Simple process with competitive price. Super quick with delivery done in 2 days. Package arrived well protected with bubble wrap to protect product. Would definitely buy from them again and recommended them highly.

Similar opinion? Write a review on ProductReview.com.au!
Chris

ChrisHunter Region, NSW

A brilliant experience and a wonderful phone

published

The phones size is great, the same width as my old Motorola but taller. Text is clear and bright.
User interface is easy to understand and very beautiful. Plenty of themes and wallpapers. The screen is very clear. Old software that no longer worked on my Motorola (that I had paid for) now works perfectly.
A great retailer who prides themselves on giving the user a wonderful experience and who sell good quality products.

Similar opinion? Write a review on ProductReview.com.au!
WehatePD

WehatePDGreater Melbourne (Inner), VIC

  • 8 reviews

Excellent service.

published

I bought a pair of headphones. It was quite costly but it was posted without postage charges and as an express item I received it in less than a week, despite the Covid delays. The item was securely packed and delivered safely. The store is friendly, communicates well and responds to questions promptly. I would recommend this store very highly.

Similar opinion? Write a review on ProductReview.com.au!
Nick D.

Nick D.Illawarra, NSW

Mobile phone

published

Super fast delivery. Great product and great price. All info from purchase to tracking order info updated immediately. Happy with service and product. Have bought before and will again via eBay.

Similar opinion? Write a review on ProductReview.com.au!
Ozmale

OzmaleRichmond-Tweed, NSW

  • 10 reviews
  • 1 like

Simple and professional

published

I purchased the product via their ebay store. Ebay is always pretty easy to navigate. The purchase process was smooth with lots of detail about the product. Price was competitive Communication was great and the product was dispatched within hours..

Similar opinion? Write a review on ProductReview.com.au!
Electronics & Computing Shops

Find out how Mobileciti compares to other Electronics & Computing Shops

Know better, choose better.

Compare all
chxzqw

chxzqwSydney, NSW

  • 6 reviews
  • 1 like

Awesome service

published

Awesome service and fast delivery in good price.
The item bought is in excellent package and exactly matches the description listed on website.
Very good quality and is totally brand new.

Similar opinion? Write a review on ProductReview.com.au!
Pam

PamSouth East Queensland, QLD

  • 3 reviews
  • 2 likes

Perfect customer service, extremely fast delivery, happy with my purchase, made another order today. Thank you guys

published

Happy customer, found what I wanted easily, product was extremely wonderful..Happy with my purchase bought another tablet today for my husband. Response from the shop was fast and great. Thanks

Similar opinion? Write a review on ProductReview.com.au!
Minskie

MinskieGreater Melbourne (Outer), VIC

  • 2 reviews

Great experience.

published

I purchased a Xiaomi QCycle ebike from this store (ebay). Their customer service was great answering any of my questions, the bike arrived within 2 days of ordering.

I highly recommend.

Similar opinion? Write a review on ProductReview.com.au!
George K.

George K.South East Queensland, QLD

  • 15 reviews
  • 4 likes

Awesome

published

Absolutely amazing service. Ordered a mobile on Thursday morning and received it Friday noon. Highly recommended. Great price too. This was my second phone from them. My go to store.

Similar opinion? Write a review on ProductReview.com.au!
Ant

Ant

  • 2 reviews

One of best customer service experience I have ever had. The DJI OSMO Action was also pretty good.

published

The DJI OSMO Action camera is fantastic. Does all the functions I require and is a great action camera.
The customer service and actions taken by the staff have been one of the best I have ever experienced. From their knowledge and experience to their general communications, it has been one of the best experiences I have with an online retailer. Great work. I would highly recommend Mobileciti Online store.

Similar opinion? Write a review on ProductReview.com.au!
Peter

PeterGreater Melbourne (Outer), VIC

DO NOT SHOP AT MOBILECITI

published

Ordered a phone online and was sent an empty box. Contacted mc online and they demanded credit card details, photo id and personal information, even went as far as accusing any housemates of being theives. .Would not accept the box when i returned it and refused to send the phone refused or to issue a refund. $1000 out of pocket and now have enlisted consumer affairs to investigate.

1 comment
Mobileciti
Aaron H.Mobileciti

Hi Peter

Sorry to see your issues, can you please provide the order details in private message so I can have look and try to resolve your issues.

Similar opinion? Write a review on ProductReview.com.au!
Electronics & Computing Shops

Find out how Mobileciti compares to other Electronics & Computing Shops

Know better, choose better.

Compare all
ShanthieG

ShanthieGSouth East Queensland, QLD

  • 2 reviews

Good service and quick delivery

published

I was purchasing an electronic body scale through eBay. As I knew the particular brand and model I was after it was easy to identify a seller. Placing the order was quick. I was very happy when I received the goods the next day. It was well packaged and there was follow-up to let me know what to do if there is an issue with the product. I have only had it for a few and it is performing well. Happy with the outcome.

Similar opinion? Write a review on ProductReview.com.au!

Apple AirPods Pro

published

Fast delivery, Apple AirPods Pro, Great service! Safe delivery, quality product, did I mention Fast delivery?! Thank you for the detailed information provided.
I will recommend store and website to a friend.

Similar opinion? Write a review on ProductReview.com.au!
Net

NetSouth East Queensland, QLD

JBL Link View Screen Speaker with Google Assistant - Black

published

Easy to use to navigate.
I’m loving it! I’m enjoying my music even more when I’m in the kitchen, sounds quality is great!
Follow tips for cooking and video calling with your love ones.

  • Thumbnail
Similar opinion? Write a review on ProductReview.com.au!

Very happy customer - excellent customer service

published

I have purchased over the years 3 phones from Mobileciti. Their products and service are excellent.
I just purchased my 3rd phone and got it within 2 days, excellent customer service.

Similar opinion? Write a review on ProductReview.com.au!
UpYours

UpYoursCanberra 2600, ACT

  • 76 reviews
  • 107 likes

What more can you want?

published
Similar opinion? Write a review on ProductReview.com.au!
Page 3 of 30
See all Mobileciti reviews

Questions & Answers

Ujwala M.

Ujwala M.asked

Mobileciti

I order Iwatch payment completed but I don’t have any request,shipping information

3 answers
Mobileciti
Aaron H.Mobileciti

Hi Ujwala

can you email your order number/payment detail to online@mobileciti.com.au, our CS team will check and get back to you.

Mobileciti
Aaron H.Mobileciti

Hi Ujwala

I am afraid we are not able to track the details you have provide, I don't suggestion your financial transaction details in this public message, please forward your order details inc screenshot of your payment, and explain where did you place your orders. please forward the detail to online@mobileciti.com.au

Ujwala M.
Ujwala M.

Ok Forward my details to online@mobileciti.com.au
Please check the details

Nemisis v.

Nemisis v.asked

Mobileciti

I really want to purchase this new phone, so I suggested myself this company. I'm currently In Australia, which is where this company is located. There's a shop in Parramatta, so I was wondering if they were really related to this website. How do I know this website isn't fake, selling fake items?

3 answers
lawrence-k
lawrence-k

I purchased an item from their ebay store just last week. They are a legitimate buisness with great products with the bonus of great prices.

Nemisis v.
Nemisis v.

Thanks for the reply! I'm looking forward to purchasing from here.

Virginia
Virginia

mobileciti.com.au are absolutely genuine.. and provide a fantastic service... I even ordered one product and just had a change of mind and they refunded me one hundred percent . Totally recommend them. :)

sujenthiran

sujenthiranasked

Mobileciti

Is this phone access to internet?

1 answer
Micheal D.
Micheal D.

Yes

See all Mobileciti questions

Get an answer from our members and Mobileciti representatives

Mobileciti

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.