Reviewer Photos & Videos
Apple Airpods Pro
Great Communication, quick delivery. Perfect condition. My partner loves them, now saving for my own. Will buy again through Mobileciti.
A++++ professionals and super fast postage
I was very happy with the product and packaging. Bubble wrap and quick postage. Thank you very much. Recommend this retailer
Very easy to choose your product and very quick delivery my purchase was as described perfect as good as new
Great price and super fast delivery. Authentic product
I made my purchase via the eBay store. The device was new and authentic. Sealed packaging. Well padded for shipping
Bought a device that didn't work properly and tried to return it but have been thwarted at every turn.
First they told me it "wasn't a high end device and shouldnt expect too much from it"
Demands for videos of tablet malfunctioning were a condition of return "just borrow someone's phone, video the problem and then upload it to YouTube".
When I explained that was not feasible was told " just send it back(at your expense) and we'll decide what's wrong with it and go from there"
I should point out that the tablet in question was a replacement for the same item from the same manufacturer so I had a relevant paradigm.
They got my money and they're gonna keep it.
Excellent communication and fast response, very quick postage and delivery, overall very satisfied - excellent product, thank you. I recommend using this company.
I have bought from this store before and have always been very happy with their service, very quick dispatch of item, well packed, and arrived safe, I will always look for items with this store again. Thank you.
Extreme Fast Delivery and cheap prices
Bought Beats Solo Pro Headphones.
Very efficient, very fast delivery and very cheap prices that noone else could beat. Very Happy Customer. Would recommend using these guys. Thanks
Fantastic prompt service easy transaction
Extremely satisfied fantastic product exactly what I was looking for has met all my expectations thanks for a wonderful product
My Number 1 Go To
This is becoming my go to store for my S pen's.
I'm an Artist who has learned Digital Art, the Stylus and Spen have become just as important as Paint Brush and Pencil. Me being me I'm constantly misplacing the Spen's. That's where Price, Efficiency and And Delivery are to me The Best Here Ay. They make sure the Pen is in my Creative lil hand Within No Time.
Bless Ya, keep up the Excellent Service.
Competitive price, fast delivery (1 day for me), highly recommended.
I bought a Bluetooth speaker from them yesterday and got it today. very happy with my order. I highly recommed them.
I purchased this item from mobile city their products are excellent the sound quality is great plus their beats headphones was half price I recommend every buy from this seller. you will be satisfied guaranteed. You won’t get a better price anywhere else
Ordered product and it arrived in the mail super quick. Fantastic customer service and communication. Will shop again. Very Happy !!
These Huawei Ear Buds are awesome !
Huawei Ear Buds these are awesome, great sound & they even stay in your ears when you are active,yes they can go really loud 10/10!!
Great genuine cover
Super easy transaction.
Great quality product and perfect service would Shop here again. No complaints at all
Great variety of products.
Have bought twice from Mobileciti, from there online store and also from there Ebay store. Both times they where a pleasure to deal with. They have a great range at great prices and speedy delivery.
Purchased genuine S21Ultra case and stylus.
Very good item and fast delivery. Very happy with my choice and your service. Thank you.
Extremely difficult to get a refund for their faulty product.
I ordered a Nokia phone online with MobileCiti and on Day 1 of receiving the phone I could see it was faulty - the phone was incredibly hot to touch and was shutting out of apps unexpectedly. It also had visible heat damage around the charging port. I emailed MobileCiti the same day I received the phone to let them know it was faulty and requested to return the phone for a refund, providing them with photos. It took them 2 days to reply to my initial email and they told me to download the "Cooler Master App" to help cool down my device and send...them screenshots of the temperature, ignoring my request for a refund and did not respond to the other issues I raised with the phone in their email. I replied, again asking for a refund and told them I didn't believe I should have to download this app as the phone was abnormally hot to touch plus it was clearly faulty. Their response was that temperature is connected to CPU and app usage and it must be because of how I was using the phone. Yet when I received the phone and saw it was faulty after set up I did not use the phone at all. I had let them know this already but they continued to insinuate it was how I was using the phone. They again requested screenshots of the Cooler Master App which I supplied to them and the screenshots showed the App was saying CPU was overheated but they replied saying the temperature showing on the app itself was normal and this was "highly unlikely for a brand new device". I again had to request they allow me to return the phone for a refund and highlighted to them that they were not responding to my other issues with the phone (closing out of apps and visible damage to a charging port). They agreed to inspect the phone but I noticed they were not agreeing in writing to provide me with any refund and so we then had numerous emails back and forth. I found other reviews on this website saying they are quite hard to get a refund from and mentioned this to them and again asked for a refund. Their reply was "We will inspect the product once received, if the unit is found to be faulty we will provide a replacement for you"....by this point I must have asked them for a refund 7-8 times. Replacement was not good enough as I lost trust in this business and in the products they were selling. After a lot of back and forth approximately a week later they finally wrote and stated "We duly note your request for refund and should the item be found faulty and issues occurred due to manufacturer defect, we are able to provide a refund." And so I returned the phone with Australia post, tracking and signature on delivery. MobileCiti refused to pay for return postage too by the way and luckily I had paid with paypal and could use PayPal returns for a refund on postage.
This Mobileciti is an excellent site and will continue to visit it online via Ebay in the future.
It was easy to navigate the Store and I am well satisfied with what Mobileciti has in store and the quality of the item I ordered was excellent,thank you Mobileciti.
perfect transaction-just speed and class-highly recommended
first time customer of Mobileciti, they had the item i wanted on their ebay store! (smart phone)Thankfully, they offered the option to purchase express postage-because i needed it pronto :) The item arrived super swiftly-just great. They obviously understand and value their customers needs-nice work Mobileciti -this is not a paid review, i like to write nice things about well deserving stores-regards and many thanks again guys and gals
Questions & Answers
I order Iwatch payment completed but I don’t have any request,shipping information
can you email your order number/payment detail to firstname.lastname@example.org, our CS team will check and get back to you.
I am afraid we are not able to track the details you have provide, I don't suggestion your financial transaction details in this public message, please forward your order details inc screenshot of your payment, and explain where did you place your orders. please forward the detail to email@example.com
Ok Forward my details to firstname.lastname@example.org
Please check the details
I really want to purchase this new phone, so I suggested myself this company. I'm currently In Australia, which is where this company is located. There's a shop in Parramatta, so I was wondering if they were really related to this website. How do I know this website isn't fake, selling fake items?
I purchased an item from their ebay store just last week. They are a legitimate buisness with great products with the bonus of great prices.
Thanks for the reply! I'm looking forward to purchasing from here.
mobileciti.com.au are absolutely genuine.. and provide a fantastic service... I even ordered one product and just had a change of mind and they refunded me one hundred percent . Totally recommend them. :)
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