82 questions from our users
Hello I am doing research all around for purchase of a cold pressed juicer.
In the above reviews I couldn't find reference to wheatgrass. How is the Mod cold pressed juicer for wheatgrass extraction?
Hi Maxie, thank you for your query! While the MOD Cold Press Juicer isn't specifically designed for juicing wheatgrass, many of our customers successfully juice wheatgrass in their MOD. We generally r...Read moreecommend to twist or roll it into a ball and place it into the juicer. You can then follow it up with something like an apple or cucumber slice to help push the wheatgrass through. We hope this helps! - Team MOD :)
You're very welcome, Maxie! Let us know if you have any further queries we can help with - Team MOD :)
Hi we have a mod cold press juicer and it won’t work.
It appears there is something loose inside as when we turn it upside down it sounds like a metal
Object like a screw.
Thank you for getting in touch and assisting our team. We are glad we have been able to resolve this for you.
Have a great day!
Many thanks, Team MOD :)
I just received my juicer and when I cut the celery up small and place it through the juicer at some points it starts making a loud whaling noise? Like rubber against metal or something trying to get the celery through. It gets quite loud at points but then goes back to normal. I have a video of it. Not sure if that’s normal or not?
Hi Angela S, we appear to have missed your question and sincerely apologise for this! We hope that you since contacted us separately and we have resolved this for you. If not we'd love to hear from yo...Read moreu if this is still an issue! Please either direct message your best contact details, otherwise you can email firstname.lastname@example.org or call 1300 89 89 60 between 8.30am - 5pm AEST. We'll be very happy to assist! Take care -Team MOD :)
Hi I have use my mod once and now it will not power up at all. Could you please advise
Thank you for your enquiry regarding your MOD Cold Press Juicer, we are happy to help you with this....Read more Given you have used your juicer once only, it may be that one of our safety features designed into the juicer has been inadvertently triggered. If this is the case, it is fairly quick for us to identify this with you, get your juicer going successfully and prevent it from happening again in future. The best way we can support you with this is over a phone call or email. We have been unable to locate your name in our system so if you would be happy to contact us directly by phone 1300 89 89 60 or email email@example.com then one of our Customer Support Managers will be happy to help you with this. We look forward to hearing from you and ensuring you enjoy the full benefit of your juicer! Have a great day! Many thanks, Team MOD
Can you put whole apple or beetroot in mod cold press juicer
No, you'll need to chop them up, apple to 4 pieces
beetroot, smaller pieces, even if it fits, I would cut them into small pieces
Thank you for your enquiry regarding our MOD Cold Press Juicer....Read more It looks like Abrahem has given you some great advice there regarding the best way to prepare apple and beetroot for use in our juicer. The reason we would recommend cutting the beetroot slightly smaller is because it is quite dense. Even though the juicer can handle bigger pieces of beetroot, we find that to support the pressing motion, it can be helpful for beetroot to be cut into slightly smaller pieces than an apple comparatively. We hope this has been helpful! If you there are any other questions we can help you with, please feel free to contact us directly on firstname.lastname@example.org. Have a great day! Many thanks, Team MOD
I just received my juicer yesterday and i have used it twice already but it keeps turning off in the middle of juicing even though i am careful not to put too many pieces of fruit through at the same time. Why is this happening?
Thank you for your message although we are sorry to hear you are having an issue with your juicer....Read more The MOD Cold Press is equipped with a safety feature and it sounds like it is being triggered. This is a simple thing to overcome, one of our customer support managers will be able to call you this morning to help you with this so that it doesn't occur again in the future. For any future enquiries, our customer support team can be contacted directly by phone 1300 89 89 60 or email email@example.com We look forward to speaking with you and getting you juicing successfully! Many thanks, Team MOD
Why is so much pulp stack on the top of the container? Seems like a isn’t doing good
Hi Luz, there should be minimal pulp on top of the juice jug. If you are finding this not to be the case, we would love to help! Please send us an email at firstname.lastname@example.org and someone from Cust...Read moreomer Service will get in touch with you as soon as possible. Thanks - Team MOD.
That’s finer pulp and because the sieve is so fine, it won’t pass through it. I always use a spoon to stir it until I’ve passed most of the juice through, then I rinse the sieve and continue.
If there is anything still stuck in the chute before the juicing is finished, I stop the machine an push it with a long plastic spoon to the bottom and then restart. I have never had any big issues with the pulp stack....
How much does it cost
Thank you for your message and interest in our MOD Cold Press Juicer....Read more It costs $499 AUD which includes delivery Australia-wide and includes a free Wellness Bundle. We also have a great promotion at the moment for Mother's Day where you can purchase the MOD Cold Press Juicer and the MOD Blend Pro (our blender) for just $749 AUD which is a saving of $150! This offer is only valid from now until the 10th May, 2021, link included below for easy reference. https://modappliances.com/products/juicer-blender-package If you are interested in either of these options, you can purchase either directly through the website or you can give our Customer Support Team a call on 1300 89 89 60. Please let us know if there are any other questions we can help you with. Have a great day! Many thanks, Team MOD
the juicer screw seems to be stuck in my juicer. How can i remove it to clean and how to avoid it getting stuck in future?
If you mean the black masticating/crushing piece then it pulls out as one with the parts around it. It doesn’t come out if you try to pull it out by itself. Once all pieces are out they can be easily ...Read moreseparated. If that isn’t what you mean maybe upload a picture?
Agree with Josh, once you've removed the cover with the food chute, wiggle out everything else at once and then separate over the sink
Exactly right! It is sometimes easier to wiggle the whole juicer bowl off as one (once you have removed the lid) and dismantle everything in the sink. Jen - if you would like further assistance, pleas...Read moree reach out to our Customer Service team at email@example.com and they will be able to help you out!
Hi just received our new MOD cold press juicer and are having trouble trying to make a sorbet. In the instruction book it says at no. 1 to ensure that the pulp tab is pulled out before assembling for making sorbet. We did this but now the juicer wont work (with the pulp tab pulled out). Any thoughts please cheers Glenyss
Hi Glenyss, thanks for reaching out. We would suggest you chat with our friendly customer care team on 1300 89 89 60. It sounds as though there may be an assembly issue that they can troubleshoot for ...Read moreyou. Don't worry, the team will have you enjoying your sorbet in no time!
Just bought a mod cold press , tends to jam up a-lot & the rev button doesnt free it ?
Hey there Steve, I make sure not to chop things up to big especially celery and kale. Also don’t put everything in to quickly, take your time! Let the mod chew and digest each piece of fruit or veg yo...Read moreu put in. And usually when it jams up for me I just remove the lid and take out the fruit or veg jamming it and then just start juicing again. Hope that helps!
Agreed with Steph 's comment the same way I did. Just follow up the book instructions of how much you can chopped the fruit and vegetables into pieces not big junk. Perhaps you can look up google to...Read more watch the video showing how to use. Hope it will work for you. Good Luck
Mod juicer stopped working after it got hot trying to juice frozen fruits.
Hi Mick, hopefully you have reached out to our Customer Care team at 1300 89 89 60 to help troubleshoot this for you. They would have asked you to check the assembly and to ensure that the fruit you ...Read moreare putting through is prepared correctly and has been thawed for 5-10 minutes before making sorbet. You also have a maximum continuous run time of 20 minutes, after which the juicer needs to rest. If you exceed the maximum time the safety switch may be activated. Please feel free to reach out to us at any time and we will be happy to help.
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