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7 photos
Mod Cold Press Juicer

Mod Cold Press Juicer Questions & Answers

Gen 1, Gen 2, Gen 3
4.8 from 107 reviews

58 questions from our users

Julie A.

Julie A.asked

I have only used my juicer once and this morning tried making carrot juice and the carrot got stuck and know I cannot get the juicer apart, any help would be appreciated, or should I send back

No answers

NHars

NHarsasked

Hi! Can you please tell me where your MOD cold press juicers are manufactured? Thanks!

1 answer
Fired Up
Fired Up

I can’t but get a friend to contact the company for the answer


Vicki Hooper

Vicki Hooperasked

It must juice celery well and the fiber easily go out shoot not clog up as this is main vegy juiced
Is it good with this

1 answer
Mod
Mod Customer ExperienceMod

Hi Vicki, Yes our juicer has been designed to prepare and juice some of the more trickier vegetables like celery, beetroot, ginger, kale/spinach leaves etc. We include a produce guide in the set that outlines how to prepare lots of different types of fruits and vegetables - celery pulp passes through the unit the same as other produce with no issues and we also have a special cleaning brush that has a special hook on it that helps to remove any residual pulp should there be any.

If you have any further questions please feel free to message us directly on info@modappliances.com or you can phone us on 1300 89 89 60


Anna

Annaasked

Could you please tell me the model of this Mod Juicer so that I'm able to buy the correct one? Thanks!!

4 answers
Mod
Mod Customer ExperienceMod

Hi Anna, we only have the one juicer model as per our website, we have just updated and improved our design over the years which is why there is a slight difference between the photos. Rest assured its still the same great juicer - our current model which is available in white, black, silver and red only came out in September and we've had great feedback!

If you have any further questions please feel free to message us directly on info@modjuicers.com.au or you can phone us on 1300 89 89 60

April McAllister
April McAllister

Hi Anna, you seriously won't regret purchasing a MOD, it's the only juicer I'll buy from now on. The product itself, sales process and after care was second to none! All the best :)

Anna
Anna

Thanks for the information which is most appreciated. I intend buying one.


Deb

Debasked

How wide is the feed chute on the Mod Juicer please?

1 answer
Marie
Marie

8cm in width and 20cm in length.


Radim R.

Radim R.asked

Hi,can this juicer make nut milks as well like Omnia?Thanks Rad

1 answer
Marie
Marie

Ive never tried to make a nut milk with my juicer however, Id be contacting Mod Appliances directly to ask. You can call them on 1300 898960 or email info@modjuicer.com.au


Rebekah I.

Rebekah I.asked

I often hear that wheatgrass requires a 'special' juicer ... is it safe to say that Mod Cold Press can easily do the job?

1 answer
Marie
Marie

I’ve never made juices containing wheatgrass. Celery has probably been the most difficult and the Mod Juicer has been fine. You’re give a brush that has a hook on the end to assists with any pulp that may need get stuck. Give Mod a call and have a chat with them. They are most helpful!


Brigitte m

Brigitte masked

We am a very happy owner of a brand new MOD juicer!
I have used it today (it’s 2 weeks old) and suddenly it stopped working ! I haven’t reached 30 mins yet as I was setting a timer! Wanted to prepare my juices for the day that’s why I knew it’s going to take longer! Of course the MOD was quite warm to touch ... it’s been nearly 30 mins since and it hasn’t been going back to normal!! Did this happen to anyone else before? Do you think I have burned the motor?
Soooooo annoying..

1 answer
Brigitte m
Brigitte m

I am actually answering my own question!!
It was FALSE alarm!! My MOD juicer just needed to cool off and is now back to “normal” again!
The combination of juicing quite big amounts of raw beetroot and carrots
over a longer period of time (nearly 30 mins) was simply overwhelming my juicer!
I know that now .. it’s working smooth and efficient again!

If you are thinking of preparing your juices ahead I think it is best to let it have a break in between different fruit /veggies especially if your using raw beetroot!
I am so happy with my MOD juicer and I am using it every day!

Brigitte


Eva G.

Eva G.asked

Hi, Can you please advise if this juicer is good for making celery juice? Thanks, Eva

1 answer
Mod
Mod Customer ExperienceMod

Hi Eva Mod is perfect for juicing celery. With so many people interested in juicing with it, we ensured our new model handled it effortlessly. Our new dual chamber pressing technology prepares produce like celery perfectly before extracting more juice and more nutrients than ever. Happy juicing!


SarahZ

SarahZasked

I'm curious about the new Mod Cold Press? I really love mine, but is the new version better?

1 answer
Mod
Mod Customer ExperienceMod

Hi Sarah! Thanks so much for the great question! The new juicer is awesome! It showcases amazing dual pressing technology - a patent-pending chamber that prepares / pre-extracts juice for even better juice and more of it! The juicer boasts a super quiet but extremely powerful motor and the same award winning features we are loved for like our wide mouth chute and good looks. It comes with a separate sorbet attachment too which is sure to get a work out coming into summer! A new addition is a little gift of a beautiful jute produce bag - perfect for eco friendly shopping at the farmers market! It also comes with our wellness plan, recipes and flask. Thanks for the question!


Ja

Jaasked

why do mod people ignore customers who aren't happy with their purchase?

4 answers
Mod
Mod Customer ExperienceMod

Hi Ja, we are all about happy customers at Mod! We operate a dedicated Customer Care team that can be reached on 1300 89 89 60 or through info@modjuicer.com.au. We additionally offer a 30 day money back guarantee if our customers aren't happy with their purchase. As you will see though, we are the highest rated juicer and the recipient of the "Best Juicer" award for 2017, 2018 and 2019, which provides good evidence of how awesome our juicer is! Our juicer also comes with a 20 year motor and 5 year parts warranty, giving customers peace of mind if anything crops up. I hope this helps!

Ja
Ja

Hi, thanks for you reply, unfortunately the concerns that myself and another customer have are quite similar.
I'm happy for you, where most customers are pleased that they received a new $500 juicer, while mine was full of scratches and having old pulp in the crevices wasn't what I expected from this $500 purchase, you still ignored the fact that our juicer had been used prior to you sending it to us. That's what we need a reply to, not that some of your customers are happy you sold them a new juicer??

Mod
Mod Customer ExperienceMod

Hi Ja, for this type of issue, you would be provided with a replacement juicer immediately. Please contact our support team if you haven't done so already and they will resolve for you. Our systems shouldn't allow for a used juicer to be sent out however we will investigate with the warehouse team. Thanks for following up and we hope to hear from you on info@modjuicer.com.au or please call 1300 89 89 60 if this issue is still outstanding.


Angylina Z.

Angylina Z.asked

Why does this juicer seem too good to be true?

1 answer
Mod
Mod Customer ExperienceMod

Hi Angylina Z. We are flattered you think so! Some of the many reasons our customers love us for our high quality products, generous warranty terms (20 year motor, 5 year parts), more affordable price point and 30 day refund policy. So you can buy with confidence! If you have any questions, feel free to contact our team on 1300 89 89 60 or at info@modjuicer.com.au.


Andrew Kelly

Andrew Kellyasked

where did you purchase this juicer, i see you purchased it recently?

1 answer
Germantanja
Germantanja

I purchased it about 18 months ago( still very happy with it) from their website
modjuicer.com.au


BlueSk

BlueSkasked

Why does this juicer have a lot of positive reviews on this site, yet doesnt even get a mention in comparisons on other sites?

4 answers
Germantanja
Germantanja

Before I bought this juicer, I had trouble finding much information about it. I stumbled upon the reviews on this site and bought it after reading all the positive comments.
Maybe it is because it is an Australian appliance and a lot of people rather buy cheap stuff from china... You cannot buy this in a shop either.

BlueSk
BlueSk

Any idea why It Is preferable to other brands? I see it's also made in china

SarahZ
SarahZ

I think its just a really great juicer, I've had mine for over a year and I love it!


Tracy B

Tracy Basked

I’ve misplaced my sorbet bowl! Where can I purchase another and how much please?

1 answer
Mod
Mod Customer ExperienceMod

Hi Tracy,

You can follow this link to purchase a replacement sorbet strainer;

https://modjuicer.com.au/collections/spares/products/sorbet-strainer

Happy Juicing!


Tracy B

Tracy Basked

What is the warranty on the machines please?

3 answers
Ja
Ja

28 days was my understanding for a return, warranty for defects which is caused by them, is a year. And in my case no warranty to replace a machine which we've not used once, but has endless amounts of scratches and old pulp, and they wouldn't replace it for us. Good luck with your decision.

Ja
Ja

There are more details on their website which sounds promising, but that's pretty much why I made the purchase, a lot of reassuring words, with very little action from the suppliers.

les
les

i cannot find warranty details. in my case no need as machine is operating perfectly and is about 8 months old. sorry about your experience.


Kerry Holly

Kerry Hollyasked

Can you juice pineapples without peeling them and removing the core?
Kind regards Kerry.

2 answers
Disappointed
Disappointed

Best on my experience, I would not recommend it - I consider cleaning and chopping a pineapple as a must (would not like to break the juicer down, it is otherwise a good machine).
Julius

Mod
Mod Customer ExperienceMod

HI Kerry,

No pineapple skin and the core both need to be removed before juicing.

Thanks for the question!


MrsFoxy

MrsFoxyasked

Would anyone mind telling me what price they paid? Can't find a price on their website. I am looking at a second hand one for $300 but don't know how that compares with full price.
Thank you

1 answer
Mod
Mod Customer ExperienceMod

Hi MrsFoxy. Our new juicer should be out early next year and we'll be releasing the price in the new year. Thanks so much for your interest!


Danijel K

Danijel Kasked

Can I use it in Sweden? The contact is not the same, should I buy an adapter or change the contact in to European standard??
Danijel

No answers

Benzieb

Benziebasked

A question. I mainly juice carrots and Beetroot. 10 regular size carrots and a full beetroot(60-80mm diameter).
With my existing Cold press juicer, it leaves a fair amount of fine pulp in the juice... making it almost a smoothie. Ideally I would want a juice with very minimal residue of the pulp. Also sometimes the waste pulp is still fairly moist - not sure why it varies. How does the MOD stack up?

1 answer
Mod
Mod Customer ExperienceMod

Hi Benzieb, thanks for the question! Mod Cold Press does allow a very fine amount of roughage through into the juice, which is a more nutritious way to drink juice than if all roughage is removed as it allows your gut to process the juice more effectively. (However its very fine and certainly nothing like the smoothie consistency you described). If you would like to remove all of the roughage we include an additional sieve with every juicer purchase. I hope that helps, thanks!


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