Reviewer Photos & Videos
Very Happy with end Result
Very professional team, took all safety precautions and the end result to my 30 year old house, looks brand new, had this done a few years ago, same time as my number had it done by another company and mine still looks great whereas theirs has already shown signs of fading.
Great restoration of our roof
Modern Group completed the work effectively,well within time expectations and we believe was well worth completing. We are very satisfied with the outcome and certain it will add back value to our home.
Very satisfied customer
We found Modern Group to be very professional and are highly recommend them. Although it took close to a month to complete restoration and paining of our roof, most of that time was ‘wasted’ due to inclement weather. If it was not raining it was very windy or temperatures were too high. Nov 2018 was not quite right timing for the works. What has been discussed and agreed with Michael (sales representative) at the time of the contract sign off, was professionally delivered /addressed by the subcontractor (Steven & his father Patrick). We have ve...ry much appreciated that Chris engaged Steven for our roof restoration. One piece of advice, though: you must understand what you have signed off and get involved so the work is set-up and addressed the way you expect.
Love it - perfect colour and awesome team who completed my roof - Thank you
Awesome service from start to finish and Charli was excellent and super friendly on the telephone today.
Thanks Team and Merry Christmas:)
The roof looks brand new again, we couldn’t be happier. No mess was left and everyone was friendly. We are very pleased
No warranty, No customer service, No ethics
at install they installed r1.3 insulation instead of r3.5 as stated in the quote (found the empty insulation bags in the skip), the roof started leaking after approx 6 months again several phone calls with no result ended up fixing it my self, approx 12 months light gray patches appearing on the roof from the cheap touch up paint used to cover scratches in the colorbond (steel roof)
Excellent Job, no complaints!
A couple years back we had a leak on our roof and damage on our ceiling. We called a trade person from the internet to fix our ceiling. After two years, the roof was still leaking, and our ceiling was damaged as a result. So we decided to find someone better to fix the problem. We chose Modern Group, and are very happy with the results. They fixed the previous damage from the mediocre job from previous repairs, and have made our roof look better than ever. We heartily recommend their services!
We would also like to especially thank Sharn Watson who did the job. He is very hard working, professional and sincere.
Cannot speak highly enough of Modern Group. The Roof Restoration is first class & my neighbours have complemented me on how good it looks & also how good the Roller Shutters look. The work was carried out as promised & on time with no mess or fuss. Excellent workmanship throughout with polite & courteous tradesmen. Would highly recommend Modern to anyone.
- NSW, Sydney Roofing
- Verified customer
A Quality Result from a Well Coordinated Team
Having been let down by another roofing contractor, the team at Modern Roof Restoration - Paul in Sales, Sharn our reliable, quality conscious, roof restoring operator and Chris an efficient, helpful Roofing Manager - did an exceptional job in carrying out a full strip and re-coating of our roof in a six day period from woe to go. Paul came out of his way on a Sunday am to run over the quote and scope of work and from there it was all efficient, coordinated action with an excellent result achieved by Sharn on the following Friday.
We have no hesitation in recommending the Modern Roof Restoration team to others for any roof restoration work and the five star rating given is fully justified.
Brilliant job and professional tradies - Fantastic
Our roof was in dire need of repair some 23 years old. The job commenced Thursday 9/8 tradies arrived on time, checked we understood the process and re emphasised the next step as they went along then proceeded to get on with the job. They cleaned as they went we were extremely impressed. Friday 10/8 1.00pm job finished.
Absolutely brilliant looks like a brand new tiled roof. Well done to all, a pleasure to have these tradesmen to our home. Greatly appreciated.
Roof restoration - disgraceful work -home owners beware
I contacted modern for a roof restoration. Sorry I ever did. The slimy salesman [name removed] with his fake phone calls to the boss trying to get you to sign up to a special rate. There are no phone calls and no special rates, just a con artist spruking business and roller blinds on the side. A guy turned up to do the roof with about 20 roof tiles. He didn’t even check the roof first, so I was only getting 20 roof tiles replaced even if I had 100 broken roof tiles. I already knew I had at least 100 broken roof tiles from another quote. The jo...b was so bad, broken tiles not replaced, roof painted in the rain, red tiles showing through the ebony tile paint. The ebony tile paint had ran down the valleys leaving the exposed tin due to it being painted in the rain. The repointing wasn’t done properly, just slapped on like a 5=year old making mud pies. My father and brother checked the roof thank god. And my partner hovered around the roof with his drone and took photos. Broken tiles everywhere. They left fist size hole in tile above laundry. Laundry roof leaked. Meanwhile pushy guy at office [name removed] was busy demanding money. They sent 2 more pushy guys out to look at the workmanship, agreed it was a poor job, agreed to abide by term of contract and replace broken tiles and would repaint roof. We estimated at least 75 tiles needed replacing. Said they would send a different guy to redo the roof. Sent the same guy, just made him wear a cap. Only replaced 40 tiles so I’ve still got 35 broken tiles. Told them not to walk on my new colorbond deck roof. They had tiles stacked up on my new Colorbond deck roof. They dinted the new colour bond deck roof when walking over it and stacking tiles on it. The gutter people damaged every cornice edging in ceiling on ousted edge of house, lounge room, bedrooms kitchen. The cracked the Cornices away from the ceiling. Most the painters can probably fill and paint, except for one, I am going to have to get the cornice replaced. The actual gutter job was just slapped up, no attention to detail, poor workmanship. They wouldn’t give me anything i wanted, only what they wanted to do. Modern charged me $600 for 1 extra downpipe. I could have got it for $50 at Bunnings. I would never recommend them to anyone and will never use them again. The only reason I paid in the end is because I was sick of having to deal with them. Wasn’t because I was happy with the job. In fact I’m contemplating getting my roof redone in colourbond so I know I have a roof that won’t be leaking. They are disgusting. Modern roofing just paint over broken tiles, in the rain. Money down the drain. If you use this company make sure you check your roof thoroughly before paying. Make sure you get 3 quotes, don’t just go with this company first up. I wished I had gone with Reliance roofing. They were more expensive but I believe were genuine about doing the job properly. Reliance roofing went right over my roof told me they would replace 100 broken, chipped tiles, recut tiles in the valley ares and neaten the valleys up. Modern roofing did none of that. Reliance roofing said the 2 valley runs were starting to rust, on the day they would replace the valley runs, Modern roofing did none of that. Modern roofing is just a slap up and paint job. Go with someone who is serious about doing a roof restoration. Modern are not that company.
Extremely happy with the job and service. Excellent work on my roof, highly recommend, quick and professional service. Thank you. Ira (Mascot)
Roof cleaning of terracotta tiles
I had my roof cleaned by The Modern Group in January 2018. The pitch was quite high and they did a good job. However, after 2 phone calls to fix some pointing at the from of the house, they still have not completed the job. Also, my neighbour noticed that there was now a missing tile. Fortunately I have not had any leaks.
Out of alignment
Gutters instalked.Overflowed.Fotters came back and said wrong spirit level used.One year later still not been fixed;after three visits from fitters.
Waste of time
Had an appointment time that lapsed. I had to contact their office and was told that the rep was busy with some other clients. OK, I said, how far away is he now? No, he won't be coming was the response. What, I had to chase this up? Tried to tell me that they had already rung 3 times (funny, no messages left on answering machine those 3 times though). Not a great sales method when you begin to argue with a potential client but he continued anyway. I told him that the lack of customer service was breathtaking and that I would leave appro...priate feedback/reviews on line and then I said good afternoon because he stopped talking, which was good actually. So, he rings me back and says you hung up on me and continues to argue and speak over me telling me aggressively to watch out what I put on facebook. Charming, isn't it. Didn't even mention facebook ??? BTW my calls are recorded. As advised, my feedback/review herewith. DO NOT GIVE THESE PEOPLE YOUR MOBILE PHONE NUMBER. Oh and they will try to insist that you have your husband (I know mine won't like this incident one little bit) in attendance for appointment (really? its 2017 !!!). Feel sorry for the initial guy I spoke to who was really quite nice and PROFESSIONAL (unlike todays representatives)
I had our roof restored by Modern Group. A first class job done promptly and professionally by experience trades people. No fuss, and they knew exactly how to approach a 40+ year old roof in dire need of restoration. The roof now looks outstanding and it has made a huge difference to the house.
Made the roof look new.
Very professionally done. Tradies left the site clean, under the weather conditions. Good follow up on job done, both by the tradesman and Modern. Very happy with the end result.
September 10th 2017 Update: These plantation shutters have given the house a whole new look..
These plantation shutters have given the house a whole new look. Sales team was very professional and understanding of our requirements. Quickness in fabrication and installation. The tradie was very professional, and with great customer service.
A top job and on budget.
Thanks for doing a top class job. My roof looks amazing and I am truly amazed by the quality and the workmanship of the tradie. I'd recommend Modern to anyone looking for a roof restoration.
having just recently had our roofing done we could not be happier with the job that was carried out ,hoping that this job will last as long as the previous job done by modern 20 years ago which really was fantastic to say the least, the workman ship was carried out to our satisfaction, we highly recommend the company to anyone that ask as to who did the restoration..
Questions & Answers
Do decamastic tiles support installation of solar panels?
How much to restore your terrecota roof?
Hi, Mums roof was restored 8 years ago at a cost of $3000.00, Modern Roof Restoration warranty is 7 years, Guess what roof crapping at 8 years. For them to redo they want $6500.00. No way were the getting another cent off of me when the roof was not done properley in the beginning. Got it redone for $1850.00 Big differnce. Would not touch nor recommend them ever gain.
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