Reviewer Photos & Videos
Great job and saved us $$$
The Modern Team were very professional and courteous in all our dealings with them. I had my roof restored with them (after we thought we needed a new roof) - every single person we dealt with was so polite, professional and helpful. Our tradesman was amazing, made sure everything was done absolutely properly and to a very high standard. Our roof looks brand new, I am so glad we made the decision to go with Modern. I would highly recommend them to anyone wanting their roof restored.
after about 40 years i got a roof lift !!!!
i had to remove the 3 trees around and covering the house due to a pest invasion. I noticed the roof looked very old and tired so I rang several companies to get a quote all were about the same but modern arranged a discount which helped make my decision. modern employee was on time to give the quote and spent some time looking over the roof and explained all and answered my questions without any problems. the crew (mark and co) arrived on time and noticed a problem and said he would return in a few days when he had the materials. he and the cr...ew came back when stated and spent some time in doing the job. they left the worksite clean and did some work extra (cleaning the gutters out for me). the crew noticed a problem between the main tiles roof and the room extension (which was just done recently) and arranged to fix it before completing the painting of the roof - went beyond just being a tradie - they could have left it as it was the builder who did not complete the properly and I would have not know. well to mark and his crew. the crew told me that they did the roof 3 doors down 2 years ago and it still looks like it was done just recently. would I use modern again for my roof yes I would without a doubt but they tell me it should last at least 20 years which means it will out last me. once again well done modern and the crew (mark and co)
Good quality job by a professional organisation and professional tradesman. Will probable use the Modern Group for other home improvements.
We were moving out out of our home and unfortunately our container squashed the gutter on the house. We were horrified as settlement for this house was close. When we contacted modern group and spoke to Chris things were managed instantly. They got back to us quickly for the quote as well as replacing the part was completed in only a few days. I would recommend u contact this company. I've also had this home placed with roller shutters. Never had a problem with them. As for the renovation of our tiles on our roof, we had no issues either. Thankyou Modern Group.
Don't use Modern
Wait till your warranty time is up, the paint will start to peel, or wash off, almost on demand of 10 year warranty. Won't touch them again, and our roof needs doing again
DO NOT USE THIS COMPANY...SHONKS!
Do not touch this company with a barge pole!. They did a roofing job for me 18 months ago. The paint is peeling, I have tried for 14 months to get them to come and fix it. No one has and they just don't care!
MODERN GROUP - Roof Restorations
Had a concrete tile roof on a house that, as they all do, was deteriorating and needed to be resealed. I contacted several companies and eventually got 4 quotes. The first on the scene was Modern Group in his slick black SS Commodore sedan...a pure salesman who's never been on the roof of a house in his live. Quoted me $12k to reseal the roof with a new thermal insulation paint (which I'd already found out had not actually been approved or released yet). Anyway, since I balked at the price, he pretended (terrible actor) that he rang his marketi...ng manager on his mobile phone and got me a generous discount if I put a sign out the front advertising their job. Problem is it was a battle-axe block and no one can see the roof or house from the road. Anyway, after much time wasting this salesman reduced his price to $8.5k but he wouldn't provide a written quote. Spoke to the other owner operator companies who quoted $4.2k to $5k and they informed me that MODERN GROUP don't do the work, they take a big cut and then pass the jobs on to other operators to do the work anyway. WHAT A DISHONEST PRACTICE AND RIP OFF.
- NSW, Sydney Roofing
- Verified customer
Delightful company, Great workers
Many thanks to Hank and Marlon for a job well done on restoring our roof at McGraths Hill. They were very polite, professional & informative. The site was also left clean and tidy. We would highly recommend the company.
George and Karen
- NSW, Sydney Roofing
- Verified customer
Amazing Workmanship, Professional Job
I am writing on behalf of myself and my husband Phil Davis.
We recently had our roof restoration done by Modern. Even though we received a quote from another company, my husband and myself decided to go through Modern Group.
I just wanted to say from start to finish we were completely satisfied with the work.
You had a young gentleman by then name of Alan who was very confident and well organised.
Then, we received a call from Hank to begin the roof restoration.
When he called he said he would arrive the following day at 7"30, surprisi...ng enough he was here at 7:30 sharp. He introduced himself and his team. They had a look at the roof and began setting up. When Hank came off the roof he showed me and my husband the chemicals they were going to use along with explaining in full detail the process of work to come.
This company is a total scam - avoid at all costs
These people are scammers. They come along to quote with fancy stories and then give you a quote telling you they want to put a display home notice on your home in exchange for a lesser price. The price is way up there - has nothing to do with reality and they put a cardboard sign out the front of your house for three to six months - they then forget about it and never come back to retrieve it. These people do rendering and rooves and windows, etc. and the wonder is that after all these years they are still in business ripping people off. Don't touch them at any price or you'll regret it.
Very poor customer service, doesn't know the definition of confirmation, seeking consent & permissio
We signed the contract on the 6th of February 2016 with Modern group for guttering and fascia cover installation for our house located in Greater Western Sydney. Modern group is aware that we are detaching the pergola before they can start the job and we were told that the installation will normally happen in 4 weeks. This means we still have time to detach the pergola.
Last Friday, I missed a call from Modern group (19th of February) due to work commitments. I tried ringing them back after hours and ended up leaving a voicemail. On the sam...e day, without confirmation or consent from us Modern group delivered the materials, left the materials on the grass in front of our house and re-measured the roof area without our permission (trespassing?!). And today, Monday at 07:00 am (22nd of February), tradesmen came to start the job (they were unaware that we were still trying to organise the installation date with Modern Group). We were not expecting anyone today, especially since no confirmation has been made. I called the Modern group today to sort out a resolution. I spoke to 4 people and no one could provide a resolution. They were not even apologetic about over the phone and were rude towards me. We simply wanted to coordinate any commencement of work so to prevent any complications but now they have caused me a whole day of stress. The Modern Group is proving to be very difficult to deal with.
- NSW, Sydney Roofing
- Verified customer
Like the day we moved in 24 years ago.
Thank you Modern for a wonderful job, Albert and his guys did an excellent job my roof looks great.
Clean up was great and Albert and his guys were very polite too.
Thank you again Modern for a wonderful experience.
I have recently had my roof painted by Modern and I couldn't be happier. We are renovating and it has been a nice change to have reliable tradesmen (mark) that get it right the first time. Thank you for making my roof the best on my street!!!!
We've been had!
Do your home work here, read reviews. These people will rip you off, not provide the service they offer and take no responsibility once the job is complete. Do not use this company!!! My story is too long and drawn out to write and we are still trying to get it fixed!!! Go elsewhere. Don't say you haven't been warned!
Great Service and excellent finished product
I recently had my roof restored and gutters replaced by Modern. I was approached via a “cold call” I have to say I normally don’t deal with cold callers but I was impressed by the pleasant phone manner of the young lady who called so I decided to listen. The sales guy turned up at the agreed time and took me through all the options available. He did a thorough inspection of my roof before presenting me with a price. We negotiated for a bit before reaching a price band that I was happy with. The job was booked for the following week.
Terrible paint job also cracked tiles you try to call them they always come up with a excuse or they let the phone just ring out very poor service !!! Dont use them also they pray on people which are vonuable people!!!!! Also push them into signing the contract !!!!!! You are terrible company !!!!! Better get ready to go to court you guys are not very smart at all
Absolutely hopeless and waste of money
Agree with other reviews. Keep getting the run around. Repairs took three months and didn't fix any of the leaks. They denied responsibility under their warranty. Their guarantee is not worth the paper it is written on.
Very Poor Customer service
I have decided not to proceed and have made numerous calls to the 131178 number to discuss and I keep being given the run around and advised their manager will call me. I would never use them again and will certainly never recommend them to anyone!!!!
Overpriced, unprofessional, BULLIES! AVOID AT ALL COST
I recently wanted to have my roof painted, I called Modern and asked for a quote. The lady on the other end did not say that there were any obligations but insisted that both my husband and I are home for the quotation. A young man turned up, and after about 35 minutes, gave me the price of $14000. He then told me if I put down a deposit on the day, he will take of 15%. I refused and said I need another quotation before I can commit. He sat myself and my husband down and proceeded to calling his "boss". His boss then further discounted it to $1...2000, if I agreed to have a sign out the front yard to say the roof job was done by Modern. I refused. There were lots of intimidation and I was extremely uncomfortable in the way they tried to bully us to commit and pay the deposit. At this stage they have lowered the price to $10000. They then said that this was an "off the record" quote and the official quote will be $14000 if I made the decision 24 hours later. After about 20min, I repeatedly said that even if the price was lowered to $5000, I will still need a few days to make the decision. He finally decided to give up and left. I then went online and wanted to complain to their head company and found these reviews. This is the way they operate and it is really nothing short of a scam. I am so glad I was not coerced into paying. I got a quote last week for the exact same job for $2350.
Thanks Jason for your review. I too have had the same problems. I signed a contract on 14/09/2015 and I only have my gutters done and still waiting for my roof restoration. I have had to call them continually. so now it is 3 months later I called head office to speak to the general manager and left a message to return a call. He did not return my call. I guess I am not important enough.When I did finally reach him he assured me he would call me back and up date me on my job. Which he did not he got some one else to call me. When I threatened to...cancel my contract he shouted at me on the phone and told me that he did not need me as a customer. I had to call interstate to go higher than the general manager.The director of the Brisbane office rang me to sort it out.I will admit he was professional and apologised but really I felt it was insincere as he told me he would talk sternly to his general manager/ I guess his loyalty lies with the people he works with. Really? I have informed me they are doing the rest of my job immediately but I will feel forced into not cancelling my contract. I would not recommend Brisbane Modern Roofing to anyone after my experience.
Questions & Answers
Do decamastic tiles support installation of solar panels?
How much to restore your terrecota roof?
Hi, Mums roof was restored 8 years ago at a cost of $3000.00, Modern Roof Restoration warranty is 7 years, Guess what roof crapping at 8 years. For them to redo they want $6500.00. No way were the getting another cent off of me when the roof was not done properley in the beginning. Got it redone for $1850.00 Big differnce. Would not touch nor recommend them ever gain.
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