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Mojo Power
2.9 from 144 reviews · View Statistics
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Reviews

  • Transparency
    3.0 (3)
  • Customer Service
    2.7 (3)
  • Rates and Fees
    3.7 (3)
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Brendan F.
Brendan F.Sydney, NSW
  • 7 reviews
  • 2 likes

What appears to be the best prices, however inital metering was wrong in app and website (edited)

published
Transparency
2/5
Customer Service
2/5
Mojo Power
Team MojoMojo PowerSend a private message
Brendan F.
Brendan F.
Brendan F.
Brendan F.
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Bruce L.
Bruce L.Hunter Region, NSW

Where is my invoice please? - Problem Resolved.

published

Where is my invoice, please? Its been 3 months and no invoice since transferring to "All Day Breakfast" billing plan in September.

This problem has now been satisfactorily resolved.

Thank you to Mojo, Updated invoices show excellent improvement in pricing.

Transparency
4/5
Customer Service
3/5
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Adam
AdamBrisbane QLD
  • 6 reviews

cancelled account when asking questions

published

I've rewritten the review to give them the benefit of the doubt, there was a mistake, it has been rectified post pointing the issue out to them. Will update when account progresses.

Transparency
3/5
Customer Service
3/5
Mojo Power
Team MojoMojo PowerSend a private message

Thanks, Adam. Apologies for the confusion. We are looking forward to welcoming you to the Mojo family.

Team Mojo

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Lynne
LynneSydney
  • 9 reviews
  • 1 like

I Am Now A Happy Customer

published

After some initial difficulties getting someone to return my phone calls, I have to say that I am very happy with MOJO’s Customer Service. Daniel listened to my concerns and then clearly explained why there had been a spike in my monthly bill. And he offered positive suggestions to help overcome the problem in the future. I could not have received better service, so thank you Daniel.

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Loyalty doesn't always pay !!!

published

After 40 years with the same electricity company I ask what better deal was available, They said they had nothing to offer . So I checked out MOJO POWER , 1 Phone call convinced me I would save a lot of money with them . So concerned was my original supplier they ask what they could do for me , To keep me as one of their customers. MOJO POWER Has shown me the light . So the choice between ORIGIN and MOJO POWER was very simple.

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Really good value

published

Very good at the moment great prices and easy payment plans very fast connection and affordable prices thank you .

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Review

published

So far I'm satisfied but let's wait and see. It's only been a few weeks but if everything is as good as sounds will definitely be recommending it to my friends & work colleagues at Essential Energy.

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  • Verified

Have power - not in the unit yet.

published

Have power - but not in the unit yet - will be nearly another month before we are fully moved in - painting & re-flooring happening at the moment.

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its power, just cheaper

published

I guess it's the same power, but I pay a fair bit less.
I have solar, and they installed a new meter so I can consume my solar power instead of drawing from the grid. no real problems.

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KTG
KTGSydney Surrounds, NSW
  • 5 reviews
  • 4 likes

Mojo!

published

Swapped for cheaper rates. So far, good experience. Gear installed in about 6 weeks, handy being able to view your usage. Power has been reliable, no dropouts. Would recommend.

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Morton
MortonSydney Surrounds, NSW
  • 3 reviews

Value for money but switch to smart Meter was delayed but compensated by rebate which was unexpected

published

Highly recommended for saving money so you can have a life instead of working your guts out just to keep you food and beer cold just to wake up each day to do it all over again

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very good rates, but poor estimates of readings

published

6 Feb I got my account by e-mail. Consumption readings were estimates: end reads at 30 Jan were 92852.774 for general supply, 42064.491 for off-peak hot water. At 6.15 pm 6 Feb actual readings were 92412.4 (even after several hot days during which the air con was used for many hours) and 41828.0, respectively. I know that eventually it's all sorted out by actual readings but I'm lucky in that overpayments based on estimates between actual readings don't impose financial hardship. Maybe the algorithm for estimates can be worked on after a year's experience.

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anthony
anthonyRichmond-Tweed, NSW
  • 4 reviews

Still waiting for transfer to take place from AGL

published

Will be convinced that this was the right move when my net smart meter is installed and taking advantage of the power produced during daylight hours from my solar panels

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AC
ACLake Macquarie
  • 4 reviews
  • 4 likes

Easy to change over

published
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JlMMY
JlMMYMid North Coast, NSW
  • 7 reviews
  • 7 likes

Great product

published

Very good service, a real game changer!
Very dissapointing they do not have a rewards program for refferal of friends & family.

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Questions & Answers

Llewellyn E.
Llewellyn E.asked

Any idea when the solar contribution will start to show on the graphs (white parts). Its been months since that worked.

2 answers
Mojo Power
Team MojoMojo PowerSend a private message
Llewellyn E.
Llewellyn E.

How odd., you said 4 weeks to me in July 2021. So I’m having a problem believing you.

Chris L
Chris Lasked

Has anybody actually got the Mojo Power app up and running. Are you happy with the metering if you have?

2 answers
Brendan F.
Brendan F.
Chris L
Chris L

Up and running means working correctly. Obviously yours isn't either, along with mine and, it appears many others. Thanks for that, time for a change methinks.

Zohan Dvir
Zohan Dvirasked

Has anyone been able to access Real Time Data from the Mojo Power App to access live usage data?

6 answers
Chris L
Chris L
chris
chris

after a lot of wasted hours i found out that if you email a copy of your bill to hello@mojopower.com.au and put Bill Comparison in the subject they will email you back with their best plan and pricing

Zohan Dvir
Zohan Dvir
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Details

CategoryEnergy Providers
Services ProvidedElectricity and Solar Feed-In Tariffs
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