Moki Exo Prime

Moki Exo Prime Questions & Answers

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Rob D.
Rob D.

mine are approx 14 months old & have been great.
i've noticed these last couple of weeks the battery only lasts approx 2 hours when in use in evenings only.
on charge all day every day in day light hours.
is there a replacement battery for these ?

Saaya J
Saaya J

Why are my headphones making weird white noise rustle sounds? I’ve had them for around 2 years now, but idk why they are doing this. Also, it’s only in the left side

kiaora145
kiaora145  

This was a constant issue when I had them so I returned them and bought Sennheiser instead. Best to go to another brand instead as I found these headphones poor quality and waste of money.

David M.
David M.

Mine cant seem to turn on after I have charged it...what's wrong with it. Does it have to be FULLY charged in order to turn on for the first time?

kiaora145
kiaora145  

No it doesnt, I would take back for replacement or refund

Dawn
Dawn

The headphones keep beeping around every 30 seconds while using them. Is there a reason for this? I have tried charging but the red light goes off.

mythicalm206
mythicalm206

why isnt my power button working? It wont turn on and the website was useless

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