Thrilled with results. By Judy, 28th Dec, 2019
I have recently received my 2 large photo books of our travels. As this was my first experience with Momento after using another company, & as I had just used my phone camera, I was amazed at the quality.
The program was enjoyable & easy to use.
Great quality, excellent service!
We highly recommend Momento and have used their books to record our many overseas trips. Every album is beautifully presented with high quality printing and binding. We have had excellent service over many years! Thank you Momento!
I'm hooked on these Photo books
After seeing the Photo book my Sister prepared for my Parent's 60th Wedding Anniversary, I couldn't believe the quality of the reproduction of some very aged photos and the beautiful presentation. I decided to do one for my Daughters 21st Birthday and am working on my 2nd for my Wife of our wedding.
The software is very user friendly though if you get stuck there are very helpful people available to talk you through.
Overall an amazing way to preserve your memories and show the ones you love all the good times you have shared.
Great Book but was shocked at priority delivery price.
Tried several other companies to start photo book for a Christmas present. Found that momento had the easiest app to use to create book. It was very easy to use and add detail. Checked that I could have it dispatched by Christmas, they did say priority was extra and I was expecting it to be approximately $ 30 extra and was happy to pay. I spent several days creating a book and making sure I had finished in time for the deadline for Christmas. The app was easy to navigate and I liked the ability to personalize each page. When I went to check o...ut I found that priority is double the price of the book. A $153.00 book became over $300. I was devastated that I could not give for present. I received the book today and am very happy with the quality of the book. The open flat pages are fantastic and give the photobook a fantastic finish. I will absolutely use this company again but I will make sure that I leave plenty of time for when I need delivery.
I've used another book printer and the second book I got from them I was disappointed with the quality so decided to look around. I know a few professional photographers who use and recommend MomentoPro, so decided to use Momento. Initially I did a small book using Satin paper as I didn't know how it would look. I loved it. One of the photos was a bit pixelated but this was an image that would have been hard to print anyway and I used the photo enhance feature which added contrast. Otherwise loved it.
As I have a just come back from a holiday...that was a 'must go to place' for me and I am a very keen photography enthusiast, so I wanted to create a photo book I would be happy with. This time I used the grand size, as the landscape was very grand :-), landscape orientation and chose lustre paper as I have printed my photos on luster before and like the finish. As the pages were going to big, I wanted heavier paper to protect the pages. Oh my, the production is really very very good. A couple of the images with some blue sky have very minor banding in them but I doubt the average viewer will notice it. The colour rendition as how I saw it on my iMac. The paper is just the right thickness. It has a very slight texture and sheen to it which makes makes the images shine. One thing I would do if I doing this particular book again would be to adjust the contrast just ever so slightly on a few of the images before importing them into the book. A couple of things that will make it easier to do the book the could be improved - spell check software. No matter how many times I checked my text, I still missed a couple of typos. Also some grid lines so you could position the photos in the same position over multiple pages when creating a book without using a template.
I recently received my photo book from Momento. It took hours to prepare and was not cheap. My excitement in receiving the book quickly changed to disappointment as I turned the pages. The colours were wrong and the pictures looked 'muddy' and dull. I rang Momento and spoke to Ryan who suggested I needed to calibrate my monitor and also gave me a link to a website for further tips. He did offer me a 25% discount on reprinting the book but 75% of a lot.... is still a lot. I was not at all encouraged by the conversation.
However I did take steps...to calibrate my monitor as suggested and also downloaded a profile from their website to use when 'soft proofing' the photos. The calibration did not change the colour at all but did affect the brightness marginally. Now, when comparing the printed book to the 'soft proof' on the screen I am still very disappointed in the quality of the printing. The printed photos are definitely different in colour and very muddy. While I won't be returning to Momento, I will be more proactive in ensuring I am not disappointed with the next photobook.
Unbelievable service and top quality product
These guys were so helpful. Elizabeth sent us beta software and helped us with any questions. Then they delivered the brilliant product way ahead of time which was a bonus. Thank you so much.
Aaron & Rhiann
- Verified customer
Look no further - Use Momento
Saw their article on Snap Happy show on Channel 10 Bold and then found out the local photo club used them to produce their annual photo book. I had a travel book I had to produce, but an issue was that it was made in another software (InDesign). Phoned Momento and Elizabeth directed me on how I could submit this job instead of doing it all over again in their template. The staff at Momento could not do enough to help as this project was an assignment that had a submission date.
Not being 100% familiar with the finer points of printing. They...stepped me through the process. The result was an excellent presentation and a high quality book. The people I dealt with Geoff, Ryan, Gina and Elizabeth fully understand customer service. I would recommend Momento to everyone.
- Verified customer
Superior Technical support
I had a rare software issue where Momento would not save my work - most likely as a result of me not managing memory well enough. However the outcome was that my MBK FILE “disappeared”. Technical support were super fast, super helpful, super patient and super investigators - the issue was resolved (related to cloud storage of my MBK file). Needless to say I’m extremely grateful and of course a Momento fan!
Finally got that 200 page photobook completed. Made sure I had it done before the 1st Oct so I could take advantage of the 20% discount offer (20% off Photo Books + Boxes until 1 October) only to find I cant have the discount because I am using a prepaid voucher which I purchased months ago … Bummer :-(
Would not even think of using another company
I have used Momento 9 time for albums and twice for Christmas cards. The only occasions I have had problems have been self inflicted usually when I have forgotten how to size my photos on the page as I always manually make up the page layouts. When I have had to ring in for help the assistance given by the staff has been excellent. The quality of the albums is terrific and I aways have great enjoyment showing them to family and friends.
Australia's number one Photo Book company
I have been a loyal customer of Momento for many years now. Their quality is second to none and their software is very user friendly. For all of those important moments in your life these guys and girls are the people you should trust to immortalised them in print. Their customer service team and technical team are so helpful and friendly. I recommend Momento anytime I hear the word photo book.
I have just ordered 5 new Momento photobooks of our travels. I already have 9 myself and have given away another 4 as gifts. I know I can get photobooks cheaper elsewhere, but I find the Momento software, whilst not perfect, easy to use, and the end result to be of excellent quality. I did try another company that offered a cheaper service, but I found it clumsy in terms of putting the album together and gave up after a couple of pages and went back to Momento. I also like the way that I can save the draft album to my computer at home (with a back-up on an external hard-drive) until I'm ready to upload, rather than having to upload each time I work on it. Works for me.
EXCELLENT MOMENTO STAFF
This is the 2nd travel book I have ordered thru Momento. Each time I have had to phone to clarify something and both Elizabeth and Gina have been EXCELLENT - they are so helpful - as if it is there own photo book they are putting together. Their help is so appreciated especially considering that so much On Line Purchasing does not have a "real" person to assist you.
- Verified customer
I honestly didn't know what to expect when I ordered my photo book. I had used some of the big chain stores before and the quality was not fantastic. I decided I am going to finally get everything digital into print and had planned to test a few companies to see which one I preferred.
Well, what can I say, my book arrived yesterday and I was absolutely blown away. The quality is amazing and I will definitely be ordering more. No need for me to try anywhere else. Momento will be doing 100% of my photo book printing from now on.
A reliable, top quality product.
Momento staff have been very helpful each time I've prepared a project and the product is of top quality. Recently I needed a photo book completed in time for a birthday and the company made every effort to get it to me in time. Very much appreciated.
buggy, expensive and slow
The reason I give this a one star review:
- products take a long time to send (almost a month)
- they send with Australia post (which has a lot of issues) rather than fedex or a better postal service
- its quite expensive for what you get
- there is no autosave, so if your computer restarts over night like a typical Microsoft computer you will loose everything. you can only save the book once it is finished, rather than saving it as you go
- the application can be quite clunky, there isn't any autodesigns which put your photos into them
- the text function can be hard to use and buggy
- you have to buy a dust jacket separately - imho it should be included in the already over inflated price
- a very frustrating to use application
Thank you, thank you, thank you!
All I can say is that Elizabeth and Ryan worked hard with me to get what I needed done with a restricted time frame. The end result was a Dove book with egg shell paper which was fabulous for writing on.
Every one could share their memorable moments by writing on the egg shell paper and a number of people commented that the pen did not smudge (like other products on the market).
Our kindergarten teacher of 29 years was retiring and this was the perfect gift with all our memories shared inside she said " this will be something I can treasure and look back on fondly, what a great gift".
Once again Thank you!
Perfect service...fast, super friendly and helpful...think only Momento
Received photobook very quickly. But postal service had damaged the cover. Without a problem Momento replaced book & had it to us in time for our family event. Best ever service!
- ‹ Prev
- Next ›
Questions & Answers
What would be a suitable dollar value for a gift voucher for n engagement photo album
Is it possible to add a shadow on photos once placed into photobook. Maybe Im looking in wrong place but dont seem to find any information in regards to shadowing
As far as I remember Momento does not have a "shadow" option for photos. Some of the frames (e.g. curling corners) will create a shadow. However you can use a dark or black background (drag to page and then select option to clear background - it will change to a square/rectangle which can then be edited) to create a shape a little larger than the size of the photo and then change its opacity and put the photo above that shape and then adjust the spacing to create the shadow offset you require. That will work.
When I attempt to download the cover backgrounds I get an error message saying that there ia problem with the internet or server connection: Http Code: 0x403. I am however connected to the internet and there does not appear to be other connection issues.
Libby J. and Geoff H.Momento
I'm sorry this isn't working for you.
Can you tell me a little more:
- is the issue with installing packages from the Updater panel on the right side of the software?
- and what is the name of the pack that you're trying to download?
Libby J. and Geoff H.Momento
I have just restarted the Updater server. Please let me know if you still have this issue. I've just tested it and it appears ok.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.