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Momento Photo Books

Momento Photo Books

4.6 from 154 reviews · View Statistics
See the Best Photo Printing Services in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

  • Rates and Fees
    4.3 (27)
  • Job Satisfaction
    5.0 (29)
  • Timeliness
    4.9 (34)
  • Product Quality
    4.9 (83)
  • Return Claim MadeYes (1) · No (85)
  • Customer Service
    4.9 (77)
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Reviewer Photos & Videos

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heather r.
heather r.Greater Melbourne (Inner), VIC

Amazing Customer Service

published

Just ordered a photo book from Momento Pro. For some reason I had trouble uploading to their website to place final order. I contacted them by email, and within five minutes I had a reply. They worked with me to do a workaround solution.

This company gave wonderful customer service. I always use them for this reason. An Australian company with a real person to problem solve. This is book number 19 for me.

Timeliness
5/5
Product Quality
5/5
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Sharon
SharonSouth East Queensland, QLD

Impressive, from start to finish.

published

After researching a number of Photo Book companies I’m so glad I chose to use Momento for my first Album. The software was easy to use for a beginner. The outcome of the book was way better than I could have imagined particularly because many of my photos were of very average quality to start with and the customer service and early delivery of my Album went beyond expectation. I highly recommend Momento and am looking forward to doing my next Album and will not go anywhere else.

Rates and Fees
4/5
Job Satisfaction
5/5
Momento
Libby J. and Geoff H.MomentoSend a private message

Sharon, thank you. That's exactly the outcome we want our customers to experience. Enjoy your next book-making session. - Libby

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Yen W.
Yen W.
  • 2 reviews

The Rolls Royce of Photo Albums

published

I've now produced 5 separate albums (and several copies as gifts) and Momento produce an amazing high-quality album that will be treasured for years to come. The software is second to none, the ability to choose from the multitude of layouts based on how many photos you have, the mirroring option & the fact you access photos from your hard drive really distinguish Momento from the competition. They are a bit more pricey, but that's reflected in the quality.

Job Satisfaction
5/5
Timeliness
5/5
Momento
Libby J. and Geoff H.MomentoSend a private message

Hi Yen - thanks for the great review. It’s nice to know you found the software so easy and powerful. I’ll let the software team know. Libby

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Cath
CathVictoria

Easy to use. Great service.

published

Have done a number of books with this company now and can highly recommend them. The software is easy to learn and use and allows for multiple different effects and modifications. The phone help service is very good and the end results are fabuloso. Well worth the effort.

Incentivised Review No
Momento
Libby J. and Geoff H.MomentoSend a private message

Thanks so much Cath, we think your review is fabuloso too. Enjoy your books.

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Tracey
TraceyGreater Melbourne (Inner), VIC

Love these photo books

published

I highly recommend this company because of the quality of the completed books and the ease of using the program. I have also been very impressed with the quick and helpful response received when I email re: any queries

Rates and Fees
4/5
Job Satisfaction
5/5
Momento
Libby J. and Geoff H.MomentoSend a private message

Thanks Tracey, it makes us very happy to know you had a good Momento experience.

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Ana
Ana
  • 2 reviews

Look no further!

published
Rates and Fees
5/5
Timeliness
5/5
Momento
Libby J. and Geoff H.MomentoSend a private message

Wow Ana, thank you for the glowing review. We hope you enjoy viewing you book many times and you enjoy the process of making more.

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Kat
KatSydney, NSW

Fantastic service

published

We love getting Momento photo albums!
Our order arrived last week, and it was the wrong album. I contacted the company and within three hours the wrong album had been picked up by courier, and then ours delivered.

Timeliness
4/5
Product Quality
4/5
Momento
Libby J. and Geoff H.MomentoSend a private message

Hi Kat - apologies for the issue you experienced. I'm glad it was resolved quickly. We will investigate how this happened to ensure it doesn't happen again. Libby

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Alexander
AlexanderGreater Melbourne (Inner), VIC

Great photo Book

published

I have found the service from Momento excellent and the staff have always been courteous and helpful. I would not hesitate to recommend Momento to anyone who wants to record their photos in book form.

Incentivised Review No
Momento
Libby J. and Geoff H.MomentoSend a private message

Thanks Alexander. Your review is greatly appreciated :)

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Sally
SallyHunter Region, NSW

Quality, quality, quality!

published

I have made numerous books with Momento, the main reason is simply ...... quality. Lately, I have been creating books for my grandchildren - learning books (numbers, colours, the alphabet) and stories - all illustrated with my photography. The print quality is superb and the binding is robust (perfect for use by children).

Job Satisfaction
5/5
Timeliness
5/5
Momento
Libby J. and Geoff H.MomentoSend a private message

Hi Sally - thanks for the great review, and how lucky your grandchildren are to have such a creative nanna. Feel free to send us a photo of the kids enjoying their books! That's the golden moment :)

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A satisfying experience

published

The Momento software was initially recommended to me and in turn, I am happy to recommend it to others. I find the templates a good platform for producing my photobooks. Additionally, the customer support that is available is quite outstanding.

Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Momento
Libby J. and Geoff H.MomentoSend a private message

Thank you so much Gabi, we're glad you've enjoyed your Momento experience - Libby

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A brilliant way to preserve precious photos.

published

I have now created twenty-one books with Momento and will continue to use them. The software is very easy to use and the finished products are exemplary. On the rare occasion when I have needed to contact the company, the staff have been very professional and helpful.

Rates and Fees
5/5
Job Satisfaction
5/5
Momento
Libby J. and Geoff H.MomentoSend a private message

Thank you IMP. Congrats on being so organised. I'll pass on your comments to the team, and we hope you enjoy your books often. Libby

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Geoff
GeoffSydney, NSW

Best in the business!

published

I have been creating and producing photobooks for many years using Momento software and print/binding. The layout program is a dream to use. Easy to drive, intuitive and fun. Files update easily when working with PhotoShop during design. Print and binding quality is superb.

Rates and Fees
4/5
Job Satisfaction
5/5
Momento
Libby J. and Geoff H.MomentoSend a private message

Geoff, you made our day. We're glad you've enjoyed your Momento experience and the books. THANKS.

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Bruce
BruceIllawarra, NSW

Superb quality and ease of design

published

I have produced 15 photo books with Momento over the past 10 years. The books are easy to prepare and the quality of reproduction and paper used is first class. I am delighted each time I take delivery of a new photo book from them. If you want to permanently record and easily access your photographic memories, using Momento Photo Books is highly recommended.

Rates and Fees
5/5
Job Satisfaction
5/5
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Jo L
Jo LSydney, NSW

Beautiful!

published

I found the software easy to use and enjoyed the process of making a photo book very much. Beautiful keepsake, high quality in every aspect!! Thanks Momento, more books to come!

Rates and Fees
5/5
Job Satisfaction
5/5
Momento
Libby J. and Geoff H.MomentoSend a private message

Hi Jo - thanks for the kind words. We hope you enjoy reading your book often :)

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Sandra G
Sandra GSouthern and Hills, SA
  • 3 reviews
  • 1 like

Can't fault Momento Photo Books

published

The productions tools were easy to follow and the project was easy to edit. The photo reproduction was excellent and the book was delivered in time for my grand-daughter's birthday. Highly recommend this company.

Timeliness
5/5
Incentivised Review No
Momento
Libby J. and Geoff H.MomentoSend a private message

Thanks Sandra - that made our day. We hope your granddaughter loved it too.

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Questions & Answers

David
Davidasked

What is the absolute maximum number of pages I can have in a landscape regular size book?
thankyou
David

1 answer
Momento
Libby J. and Geoff H.MomentoSend a private message
Richard
Richardasked

On some of my photos in Memento the photo file name appears beneath the photo in very small text - anyone know how I stop this happening?

2 answers
Momento
Libby J. and Geoff H.MomentoSend a private message
Richard
Richard

Problem solved - many thanks.

Disappointed
Disappointedasked

My project has been exported to a .mbk file, but the uploader is looking for .mbf.
How to reconcile?

1 answer
Disappointed
Disappointed

All good, problem fixed.

See all Momento Photo Books questions

Get an answer from our members and Momento representatives

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