Will provide feedback to Monaro on what could be improved on communication and installation. Any issues were dealt with quickly and the Service Area guy kept me informed and updated.
Exceptionally Helpful People, Don't Go Anywhere Else!!!
I bought a Patio Door set from Monaro Windows almost three years ago, today my youngest daughter locked her big brother out of his bedroom & the only way in was through the patio doors - the problem? The access key was in said bedroom! I called Monaro Windows & they not only got back to me in considerably less than an hour, they provided a free spare key that very same afternoon, thus avoiding me having to cause criminal damage to my own home! Lol. Bravo Tom & Team - excellent customer service...why would you go anywhere else?!
Excellent service and good quality from Monaro Windows
Just had seven old windows replaced with new double glazed windows. Couldn't be happier with the service. Timing for delivery and installation was spot on. Builder arrived with his team and it was all completed in six hours. The appearance of the house is definitely enhanced and the thermal/ acoustic qualities of the windows is excellent. Their product seems excellent and appears superior to their main competitor.
Magnificent products are the highlight of our new home!
We recently purchased Monaro Windows for our new home that we built in Yarralumla. The sales rep at the showroom was extremely helpful and helped us come up with a number of ideas that we hadn't considered previously. We ended up purchasing the designer "Magnum" series windows and doors all double glazed.
The delivery was actually ready slightly earlier than Monaro Windows had estimated and the staff were very accommodating towards our requirements regarding our difficult site conditions.
Now the house is complete and we strongly believe ...that the windows and doors are the best feature of the house. We often get comments on the windows and doors from friends who come over and we have no hesitation in highly recommending Monaro WIndows to them!
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Solid security screen, cheaper than Crimsafe
Purchased 2 security screens/doors for our place in Canberra. The salesperson at the showroom was very knowledgeable, we were intending to purchase Crimsafe doors but after seeing the Invisi-Gard range which they make, the products were very similar and the Invisi-Gard significantly cheaper. No issues with the install, love having the breeze come through the house in summer without compromising the security of the home.
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