A-Amazing Moving Company!
This is the second time we’ve used Moval’s moving services.
BIG BIG BIG thanks to Thiago and Jacob on the day we moved to our new home in June 4, 2020. Their job started at 9:00am and ended around 4:30pm. They were a big help! They’re very punctual, hygienic, respectful and very diligent with their job.
My husband Luke and I really thought they managed their time very well most especially! The move was from Lyndhurst to Ballarat. Everything was done in 7 1/2 hours from picking up the new furniture, moving out, travelling to moving in. A-Ama...zing! Besides helping us move, they also picked up our purchases from 2 different companies. The mattress was picked up on the way to our place and after helping us move out, they picked up the outdoor furniture on the way to our new home! Thanks to Moval for including that in your service. We saved a lot on delivery! The guys didn’t only take our furniture and other basic home appliances into the medium sized truck, they also took our bedroom pillows and delicate things like our big wedding frame, computer monitors, lampshades etc. They were definitely experts in wrapping and moving. They were very professional indeed.
Great Service **Shoutout Alex and Tai
We were moving from the city to the suburbs. Alex and Tai were there before time and made it easy for us to move. They were friendly, caring and ensured things were completed in a timely manner. They took precautions for COVID 19, wearing masks.
Would definitely use again.
Seamless move with these guys!
These guys worked tirelessly for 7.5 hours to get my move done, they made sure to make it as easy as possible for me. I am eternally grateful! Highly recommend.
Great at First!
Mooval was an experience we will never forget!
Quoted over the phone and the boys were great, no worries we can do it all!
Then they accused US, of misleading Them about how much furniture we had.
We had a three bedroom home with a study hutch to move from city area to a country town 295klm away.
I explained over the phone we sold our 8 seater Dining table and chairs, dresser,buffet, TC unit , coffee table and large lamp table all Solid Wood. (so less than other 3 bed homes.)
They send a residential truck to do a country trip?
Then they say to ...
highly recommended, they were very careful when loading each piece of furniture and stuff, everything arrived in perfect condition and the employees were very friendly and professional with the work, they were always very careful protecting everything so that my stuff were not damaged. What I liked the most is that the move was faster than I thought.
So many good things about Mooval:
1. excellent communication
2. prompt arrival on the day of move
3. friendly and attentive movers who were happy to follow instructions and did not dilly dally at all!
4. easy, breezy payment
5. and most importantly they refunded me the difference between what i paid and what I was quoted for. the quote was actually incorrect but they upheld what they quoted me for
kudos to Mooval! no wonder you have excellent reviews! highly recommended.
Good stuff Guys
Wasnt a long way to travel but I had alot of stuff to be moved, especially in the workshop.
Everything went smooth and no damage to anything.
Good professional bunch of guys.
Worst removalist experience I have ever had
I would give these guys 0 stars if I could. Very poor value/moral company who completely under quote to try and get the business but once they have you booked they could not care less about their customers, only the pay checks. The removalists arrived over 6 hours late (booked for 8:30am and only to get a call at 8:35am to say that they won't be coming until later due to an accident.) I understand that accidents happen but the company kept making up times of when the removalists will be at mine saying it would be another hour when in fact they ...did not arrive until after 2:30pm. 6 hours later. The food which had been removed from my fridge were completely spoilt. After 2 round trips, we didn't end up getting the last box in until 10pm. [names removed] (the two guys in charge) did nothing to show me that they cared about the inconveniences that this has caused e and my family. They still charged me $1,000 for a move from Elwood to Parkdale, despite wasting 6 hours of our day and time. My complaint has nothing to do with the actual contractors who actually does the job of the removalists. They were good, but probably only see about 20% of what we actually pay. Trust me when I say this, DO NOT BOTHER WITH THESE GUYS. Once you have booked with them, even if you are not happy with the level of service that they have provided, you are FORCED to pay them the amount due otherwise they wont leave your house. And once you have paid, they will never return your phone calls as money is all that they care about. What a bunch of low lives. Thanks for the worst experience I have ever had dealing with a removalist company. I will tell EVERYONE I know to avoid MOOVAL for as long as I can. [names removed] , the way you do business is disgraceful and as a consumer I am disgusted.
Used Mooval twice in under two months, perfect each time
I’ve had to move twice in under two months, the second time being unexpected and on very short notice, but I was able to book in easily and quickly through Sam who was able to supply a truck and two men for a Saturday move, when I booked the move in on Tuesday.
I had a 1-2 Bedroom move, from Officer to Cranbourne then Cranbourne to Clyde, and both times I’ve used Mooval they have been fantastic. They arrived on time the first time and the second time, they were able to come at 11:30am when the move was scheduled to start between 12:30pm to 2:30...
Basically a 2 bedroom house move. They took great care of loading and unloading. Spot on for professionalism. IT was a one hour move. Would have them again. Price was more than reasonable
Moving with MOOVAL
Second move with MOOVAL and would not trust anyonelse with my furniture.
Exceptional service, efficient, polite and very respectful. Hard working and time efficient. Thanks for treating my belongings with such care. Highly recommend.
Moving with MOOVAL is stress free.
Review collected in partnership with Mooval
Would recommend Mooval 100%! Great customer service and such friendly staff. Had a four bedroom move and Zan had everything on and off the truck in a couple of hours.
Thanks Mooval, your men worked hard and were fantastic. They took care of everything.
They arrived on time and were efficient and took great care of everything. We had very large pots with established trees they handled with ease. Thanks guys Good work. Ours was a 3 bedroom house and two drops. And they finished on time.
Awesome and easy move
Great service from start to finish! Mooval allowed me to the move the date as our moving date was pushed back a week. Zan and Ash were punctual and took a lot of care with my furniture! Great & down to earth team! I would recommend and use there services again!
Stress less move!
We had a smallish move to a nearby location. The Mooval boys were punctual, polite and efficient! I've used them before and Ill happily recommend them and use them again
Review collected in partnership with Mooval
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