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Mooval Removals & Cleaning

Mooval Removals & Cleaning

4.5 from 60 reviews · View Statistics
Listing monitored by Mooval

Reviews

4.5
60 reviews
  • Rates and Fees
    2.0 (2)
  • Job Satisfaction
    1.0 (2)
  • Timeliness
    1.5 (2)
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Louise A.
Louise A.Victoria
  • Verified

Hit and Miss - Look Elsewhere

published
Rates and Fees
Job Satisfaction
Mooval
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Louise A.
Louise A.
Mooval
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Adam
AdamGreater Melbourne (Inner), VIC
  • Verified

No care or responsibility!

published
Rates and Fees
Job Satisfaction
  • Verified

not impressed

published

Damaged furniture, damaged walls and
poor communication. Wish we used a different company. Overall very poor experience.
Insisted on payment upfront!!! Would not recommend unless you want slow workers who aren’t careful.

Incentivised Review No
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Tamara K.
Tamara K.
  • 2 reviews
  • 3 likes
  • Verified

Not the best

published

I moved a 2 bedroom apartment. After a quote of 1.5 hour it took 3 hours to get the job done. So I paid 3 times the price . Also they don’t know how to remove TVs off the wall so beware!

Incentivised Review No
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beccar
beccarGreater Melbourne (Inner), VIC
  • 7 reviews
  • 7 likes
  • Verified

Overall poor experience

published

We can’t pinpoint a positive from using Mooval; we were under quoted (the final amount came in at $400 over their estimated maximum), the customer service was smarmy and one of the two guys who did the move was lazy - we ended up being passed boxes to unload by one of the guys, while the other folded blankets. The end location was a storage unit and as they unpacked the truck, they took one trolley at a time to put in the storage unit, rather than packing the hoist with everything and doing one load. They were late to arrive (traffic excuse) and had no sense of urgency. We wish we went with another company.

Incentivised Review No
Mooval
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Alex
AlexGreater Melbourne (Metropolitan), VIC
  • Verified

Terrible service. They may threaten clients with physical violence.

published

They cancelled the move at the last minute, because I told them I was unhappy with their delays in arriving. When I told them I would reflect my unhappiness on their website, they threatened me with physical violence "I'll come there and break your neck" was their exact statement. Terrible service, not recommended at all.

Incentivised Review No
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Alex
Alex
  • Verified

First time and definitely the last

published

Took very long time, not sure if that was done intentionally or because they were beginners.
They didn't have a power drill, I had to ask one of my friends to come and get me one to get the job done. I am not against beginners, but when the job is done on hourly rate that has to be considered.

Incentivised Review No
Mooval
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Mr Z
Mr ZGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 5 likes
  • Verified

Great at First!

published
Incentivised Review No
Nancy C.
Nancy C.Greater Melbourne (Metropolitan), VIC
  • Verified

Worst removalist experience I have ever had

published
Incentivised Review No
Mooval
Mooval SupportMooval
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