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Mooval Removals & Cleaning

Mooval Removals & Cleaning (page 2 of 4)

4.1 from 78 reviews · View Statistics
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Reviews

4.1
78 reviews
  • Rates and Fees
    3.1 (19)
  • Job Satisfaction
    3.3 (23)
  • Timeliness
    3.2 (20)
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Tamara K.
Tamara K.
  • 3 reviews
  • 3 likes
  • Verified

Not the best

published

I moved a 2 bedroom apartment. After a quote of 1.5 hour it took 3 hours to get the job done. So I paid 3 times the price . Also they don’t know how to remove TVs off the wall so beware!

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beccar
beccarGreater Melbourne (Inner), VIC
  • 7 reviews
  • 7 likes
  • Verified

Overall poor experience

published

We can’t pinpoint a positive from using Mooval; we were under quoted (the final amount came in at $400 over their estimated maximum), the customer service was smarmy and one of the two guys who did the move was lazy - we ended up being passed boxes to unload by one of the guys, while the other folded blankets. The end location was a storage unit and as they unpacked the truck, they took one trolley at a time to put in the storage unit, rather than packing the hoist with everything and doing one load. They were late to arrive (traffic excuse) and had no sense of urgency. We wish we went with another company.

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Karen
KarenGreater Melbourne (Metropolitan), VIC
  • Verified

You HAVE to use these guys

published

We have used these guys 3 times in the last two weeks, very challenging jobs, hundreds of heavy boxes up and down stairs at both ends. Not one complaint, every single one of them had a great attitude, courteous and enjoyed their work. This last move was 2 x 10 ton trucks, 6 guys and everything moved in one day. We were dreading the move but they made it a very pleasant and sometimes funny experience. I cannot recommend them highly enough

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Alex
AlexGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 3 likes
  • Verified

Terrible service. They may threaten clients with physical violence.

published

They cancelled the move at the last minute, because I told them I was unhappy with their delays in arriving. When I told them I would reflect my unhappiness on their website, they threatened me with physical violence "I'll come there and break your neck" was their exact statement. Terrible service, not recommended at all.

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  • Verified

First time and definitely the last

published

Took very long time, not sure if that was done intentionally or because they were beginners.
They didn't have a power drill, I had to ask one of my friends to come and get me one to get the job done. I am not against beginners, but when the job is done on hourly rate that has to be considered.

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Maggie t.
Maggie t.Sydney, NSW
  • 2 reviews
  • Verified

Professional service

published

Vini and Daniel were very helpful, strong, professional and kind. They safely moved all items for me. I would highly recommend their service and would use their service again if needed

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Bozo
BozoGreater Melbourne (Metropolitan), VIC
  • 6 reviews
  • 2 likes
  • Verified

Excellent service, good value

published

Alvaro and Louis moved our one bedroom home in a reasonable timeframe while exercising care.

Made a tiring day much easier.

Would highly recommend Alvaro and Louis to anyone looking to use Moval

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lauren c.
lauren c.Greater Melbourne (Metropolitan), VIC
  • 2 reviews
  • Verified

Stress free move

published

Excellent service. The gentleman said they'd arrive at 8am and they did exactly that.
They spoke about what I wanted to be moved and kept to the time frame I asked.
They were efficient and careful with our belongings. They were also respectful and understanding as my children were around and I often needed to attend to them. So happy with the service. Would definitely recommend.

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customer_first_namec
customer_first_namecGreater Melbourne (Metropolitan), VIC
  • Verified

Good House Moving Experience

published

3 Bedroom house / short distance move / Total time approx. 5.5 hours. The Mooval removalists did a great job. Once I showed them all that had to be moved, they got stuck into the task at hand. They simply did what they had to do, I could see they worked hard, without fuss and took care with all items. No time wasting at all (which I was a bit concerned about when doing my research pre booking Mooval). I was more than happy to give them a couple of breaks, they deserved them. At the destination, they were equally efficient and professional. Always friendly and they were happy to place any item where I wanted it to go. A tight staircase was handled with ease. Great job from the two strong lads! Well done Mooval.

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  • Verified

They were fantastic. Very caring about making sure our things were looked after. Thank to you Leon and Kiam!

published

2 bedroom house, plus outdoor furniture and pots and plants. They were on time and explained everything as they went. Kind and courteous and very caring about out things and very careful with the house.

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  • Verified

24 carat legends - Won't ever dream of using another mover again.

published
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Anup R.
Anup R.Greater Melbourne (Inner), VIC
  • Verified

Professional and efficient

published

Moving a one bedroom apartment within the same suburb. I was a bit anxious as in the past the other movers were either late or a no show. My experience with Mooval was very different.
This was the first time the movers have come on time, in fact ahead of time. They called me to advise they would be early and if I was ok with it. Sef and Mark were very professional and efficient throughout the process. Very friendly blokes too. I would highly recommend them to anyone who wants a peace of mind during the moving ordeal.

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Adam
AdamGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • Verified

Highly recommended

published

Mooval did a great job

Covid -19 precautions all the way
As being a “high risk” person I was stressing but when lion and Bunty arrived 1.5 meters apart all the time , masked up , sanitiser in hand and a clean sanitised van I was very impressed and relaxed!

Fast and efficient best moving company I have used by far!

5stars from me these guys did a wonderful job and had a great attitude!

Would highly recommend

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Erica Hanna
Erica HannaCentral Highlands and Goldfields, VIC
  • Verified

A-Amazing Moving Company!

published
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  • Verified

Great Service **Shoutout Alex and Tai

published

We were moving from the city to the suburbs. Alex and Tai were there before time and made it easy for us to move. They were friendly, caring and ensured things were completed in a timely manner. They took precautions for COVID 19, wearing masks.

Would definitely use again.

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  • Verified

Seamless move with these guys!

published

These guys worked tirelessly for 7.5 hours to get my move done, they made sure to make it as easy as possible for me. I am eternally grateful! Highly recommend.

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Mr Z
Mr ZGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 5 likes
  • Verified

Great at First!

published
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javier v.
javier v.Greater Melbourne (Inner), VIC
  • Verified

Excellent work!!!

published

highly recommended, they were very careful when loading each piece of furniture and stuff, everything arrived in perfect condition and the employees were very friendly and professional with the work, they were always very careful protecting everything so that my stuff were not damaged. What I liked the most is that the move was faster than I thought.

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Emms
EmmsGreater Melbourne (Metropolitan), VIC
  • 4 reviews
  • Verified

Excellent service

published

So many good things about Mooval:
1. excellent communication
2. prompt arrival on the day of move
3. friendly and attentive movers who were happy to follow instructions and did not dilly dally at all!
4. easy, breezy payment
5. and most importantly they refunded me the difference between what i paid and what I was quoted for. the quote was actually incorrect but they upheld what they quoted me for

kudos to Mooval! no wonder you have excellent reviews! highly recommended.

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Maggot
MaggotGreater Melbourne (Metropolitan), VIC
  • Verified

Good stuff Guys

published

Wasnt a long way to travel but I had alot of stuff to be moved, especially in the workshop.
Everything went smooth and no damage to anything.
Good professional bunch of guys.
Highly recommended.

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Nancy C.
Nancy C.Greater Melbourne (Metropolitan), VIC
  • Verified

Worst removalist experience I have ever had

published
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Ebony G.
Ebony G.Greater Melbourne (Outer), VIC
  • 9 reviews
  • 2 likes
  • Verified

Used Mooval twice in under two months, perfect each time

published
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Christine G.
Christine G.Gippsland, VIC
  • Verified

Considerate

published

Basically a 2 bedroom house move. They took great care of loading and unloading. Spot on for professionalism. IT was a one hour move. Would have them again. Price was more than reasonable

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Tigerdeb
TigerdebGreater Melbourne (Inner), VIC
  • 4 reviews
  • Verified

Moving with MOOVAL

published

Second move with MOOVAL and would not trust anyonelse with my furniture.
Exceptional service, efficient, polite and very respectful. Hard working and time efficient. Thanks for treating my belongings with such care. Highly recommend.
Moving with MOOVAL is stress free.
Thanks,
Deb.

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Review collected in partnership with Mooval

Jade
JadeGreater Melbourne (Outer), VIC
  • Verified

Fantastic service!

published

Would recommend Mooval 100%! Great customer service and such friendly staff. Had a four bedroom move and Zan had everything on and off the truck in a couple of hours.

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