Not the best
I moved a 2 bedroom apartment. After a quote of 1.5 hour it took 3 hours to get the job done. So I paid 3 times the price . Also they don’t know how to remove TVs off the wall so beware!
Overall poor experience
We can’t pinpoint a positive from using Mooval; we were under quoted (the final amount came in at $400 over their estimated maximum), the customer service was smarmy and one of the two guys who did the move was lazy - we ended up being passed boxes to unload by one of the guys, while the other folded blankets. The end location was a storage unit and as they unpacked the truck, they took one trolley at a time to put in the storage unit, rather than packing the hoist with everything and doing one load. They were late to arrive (traffic excuse) and had no sense of urgency. We wish we went with another company.
First time and definitely the last
Took very long time, not sure if that was done intentionally or because they were beginners.
They didn't have a power drill, I had to ask one of my friends to come and get me one to get the job done. I am not against beginners, but when the job is done on hourly rate that has to be considered.
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