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More Green Energy
4.4 from 894 reviews · View Statistics

Reviews

  • Value for Money
    4.6 (465)
  • Product Quality
    4.5 (443)
  • Return Claim MadeYes · No (506)
  • Customer Service
    4.5 (479)
  • Warranty Claim MadeYes (11) · No (471)
  • Purchase Price$3,873.74
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Excellent customer service

published

I would highly recommend More Green Energy for lowest pricing for Tier 1 solar system. Mohit was very helpful explain to us how to maximize the solar output based on my roof layout. The installation team (Peter) completed the work on time and professional done. The support team Monty and John were very helpful getting back to me regarding solar monitoring access/warranty and updating me the process involved to get connected to my energy provider. So I recommend highly for this company and their excellent customer service.

Trustworthiness
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
System Size13.2 KW
Panel PurchasedJinko, Growatt
Warranty Claim MadeNo
Ever Power Solar

6.6kw Solar deal just @ $2,999 only + Free travel voucher worth $1,500.

Install a 6.6KW system for only $2,999.00, and receive a travel voucher worth $1,500.00 if you choose to install with us within 7 days of making an enquiry.

305 reviews
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5 Stars for service and installation

published

Very happy with our installation from the team at More Green. Service was top notch from the first enquiry to the end. Abby, assisted us through the process and was very helpful with answering any questions. She was always quick to answer our emails and calls. The installation was booked within days and the team installed it fast and efficiently. Will definitely recommend.

Value for Money
Product Quality
Trustworthiness
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Warranty Claim MadeNo
Adem

Adem Illawarra, NSW

Excellent service, quick and easy

published

Everything went so smooth, the team were all so easy to deal with, they had the panels up and running in no time and gave me all the information i needed to know, very great team and im super greatful to have dealt with them - highly recommend

Value for Money
Product Quality
Trustworthiness
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
System Size5.9 KW
Panel PurchasedLr4-60hpb
Warranty Claim MadeNo
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Great Installer and customer service

published

Very affordable price, the installers were very professional on the day. I was very happy with the customer service explaining all the fine details.

Value for Money
Product Quality
Trustworthiness
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Warranty Claim MadeNo

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Jahangeer F.

Jahangeer F.New South Wales

Good customer service

published

Happy with overall process, getting quote, installation and technical queries.
Installation guys were patient and excellent work. Recommend this company.

Value for Money
Product Quality
Trustworthiness
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
System Size13 KW
Panel PurchasedJinko
Warranty Claim MadeNo
Purchase Price$5,000.00

Great Support team

published

Service is very helpful . I had a very good post service support from Aakash,John & Monty . Thx team . Keep up the good work

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Ever Power Solar

6.6kw Solar deal just @ $2,999 only + Free travel voucher worth $1,500.

Install a 6.6KW system for only $2,999.00, and receive a travel voucher worth $1,500.00 if you choose to install with us within 7 days of making an enquiry.

305 reviews
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One of the best solar installation company

published

Excellent customer service. Good price for solar installation and customer service was very good. Monty and Janet are best sales person

Value for Money
Product Quality
Trustworthiness
Customer Service
Return Claim MadeNo
System Size7.9 KW
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Andrew

AndrewSydney, NSW

took a while to work, needed a new fuse

published

all set up but the inverter wasn't reading, took a few emails to resolve, needed a new fuse, now ok,

Value for Money
Product Quality
Trustworthiness
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
Parveen

ParveenIllawarra, NSW

Perfect

published

Kim has provided me with very excellent guidance.Very good customer service . Very accurate information. Really helpful to sort out with mg solar system installation

Value for Money
Product Quality
Trustworthiness
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Warranty Claim MadeNo
Purchase Price$2,800.00
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Excellent service

published

Great customer service. Installers were prompt and did quick, clean and great job. After support was wonderful. Very happy with the service and highly recommend.

Value for Money
Product Quality
Trustworthiness
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo

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mr. sawang

published

your installers are very friendly and work perfectly and fast. I would like to recommend to my friends if they want to install a solar powers.

Value for Money
Product Quality
Trustworthiness
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Panel PurchasedJinko Solar
Reg

RegSydney, NSW

More Green Energy Solar Installation

published

Had 10.4 Kw Solar system installed in March 2121. Had excellent customer service from Kim. Installation went smoothly. Had minor issue with Inverter, but the issue was resolved quickly, thanks to John and Monty from Technical Support.

Value for Money
Product Quality
Trustworthiness
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
System Size10.4 KW
Panel PurchasedM-Square 415 Watt
Warranty Claim MadeNo
Purchase Price$4,500.00
Ever Power Solar

6.6kw Solar deal just @ $2,999 only + Free travel voucher worth $1,500.

Install a 6.6KW system for only $2,999.00, and receive a travel voucher worth $1,500.00 if you choose to install with us within 7 days of making an enquiry.

305 reviews
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Good company, bit pushy

published

The overall experience was good however the constant phone calls have resulted in the downgrade. Fix this and you'll be a five star company

Value for Money
Product Quality
Trustworthiness
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Panel PurchasedLongi
Warranty Claim MadeNo
Michael O'Duibhir

Michael O'DuibhirSydney, NSW

  • 3 reviews
  • 3 likes

Double check your installation!!!!

published

Soooooo angry is in understatement!! Paid $3k to have 20 panels installed on my roof. 16 panels on the largest side of my roof and the balance of the 4 on the smaller part. We I got 8 facing the sun and 12 in the shade of a tree on the south/east side of my house. Been trying to get in contact with the team for 5 weeks and all I get is people promising to call me back and no one does.

I don't recommend, their product produces very little power. After sales serivce is shocking and now I have paid and they are installed they don't care.

RUN!!!!!!

Value for Money
Product Quality
Trustworthiness
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
System Size6 KW
Warranty Claim MadeYes
Purchase Price$3,000.00
Alan

Alan

  • 3 reviews
  • 3 likes

Solar Job

published

Pro's Very Happy with the Solar Job good panels and inverter fair price, all working well, finally got a new meter and now getting feed in Tariff,
Con's, did ask for a pre inspection, now find batteries will be hard to add, after sales service poor,
Alan

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
System Size10.5 KW
Panel PurchasedJinko
Warranty Claim MadeNo
Purchase Price$6,500.00
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Page 1 of 34
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Questions & Answers

Rish

Rishasked

I noticed that in your details you are not an approved clean energy council approved provider CEC certified. So why do you tell people you are and you are not a Approved Solar Retailer ASR More Green Energy?

3 answers
Muhammad A.
Muhammad A.

I'm one of several cheated upon. I called CEC and they told me there are a lot of complaints about them

Rish
Rish

I advise you not to tolerate the scams from this company they have continued to conduct poor quality business principles since being exposed by the Energy Regulator October 2019 there are complaints constantly regarding refunds, quality, poor performance, supply non contracted products and not showing up on schedulled installation dates. The management refuse to answer calls to handle complaints or servicing of installation and they are well known by the department of Fair Trading , The Building Advocacy , The Energy Regulator and Clean Energy Council. These people are giving the renewable energy program a bad name in Australia. Yes they are cheap but at what price poor quality products, poor quality installers, poor after sales service, poor management conduct I suggest across all these areas. Looking at the complaints.

Dave
Dave

I rang the CEC today and they’ve stripped all affiliation with them. They told me they’ve received many complaints about dodgy workmanship and terrible after sales

Harry

Harryasked

Hi there
Can you send me your quote for 6.6kw system with Trina and Jinko mono perc black panel combine with Fronius inverter ?
Thanks

3 answers
Phil
Phil

I did not purchase Trina and Jinko mono perc black panel. I purchased Risen RSM120-6-315M 315w panels

Jeff
Jeff

I also did not purchase that system, if you want to compare quotes you should ring another company. I'm still waiting for my system to be fully installed....23 weeks and counting.

Charles
Charles

I used a Fronius Primo inverter - its faulty, works only 2 days a week since it was installed 6 months ago, and MGE are refusing to come back and fix it. Go elsewhere

Sushi

Sushiasked

What are the main difference between MONO- CRYSTALLINE and POLLY CRYSTALLINE solar panels that your company provide?

1 answer
More Green Energy
More Green EnergyMore Green Energy

Hello Sushi,

Thank you for your question.

Please find detailed response of your questions below:

MonoCrystalline solar panels, silicon is formed into bars and cut into wafers. These types of panels are called “MonoCrystalline” to indicate that the silicon used is single-crystal silicon. Because the cell is composed of a single crystal, the electrons that generate a flow of electricity have more room to move. As a result, MonoCrystalline panels are more efficient than their polycrystalline counterparts.

Polycrystalline solar panels are also made from silicon. However, instead of using a single crystal of silicon, manufacturers melt many fragments of silicon together to form the wafers for the panel. Polycrystalline solar panels are also referred to as “multi-crystalline or many-crystal silicon. Because there are many crystals in each cell, there is to less freedom for the electrons to move. As a result, polycrystalline solar panels have lower efficiency ratings than MonoCrystalline panels.

Let us know if you have any more doubts and we would be more than happy to clear them for you.

Thank you.

Kind Regards,
More Green Energy Team

Get an answer from our members and More Green Energy representatives

Details

CategorySolar Retailers
After Sales ServiceNo
Services ProvidedSolar Product Retailer
Clean Energy Council Recognition None
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