1 photo
More Green Energy
4.4 from 924 reviews · View Statistics
Listing monitored by More Green Energy

Reviews

  • Value for Money
    4.9 (393)
  • Product Quality
    4.9 (375)
  • Return Claim MadeYes · No (423)
  • Customer Service
    4.9 (400)
  • Warranty Claim MadeYes (9) · No (394)
  • Purchase Price$3,883.70
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail
Neelufar
NeelufarSydney, NSW

Efficient and Reasonable price

published

Afnan from sales team was very good and he gave us reasonable price and good quality solar panel. Installation team was very good and installed without any issues. I will recommend other people to "More Green Energy"

Value for Money
Product Quality
Trustworthiness
Customer Service
Incentivised Review No
Return Claim MadeNo
System Size10.4 KW
Warranty Claim MadeYes
Janet M.
Janet M.Great Southern, WA

Very happy

published

Very happy with my new solar system. The system was fitted quickly with no fuss. Love being able to Monitor on the Solar app

Value for Money
Product Quality
Trustworthiness
Customer Service
Incentivised Review No
Return Claim MadeNo
Panel Purchased Growatt
Warranty Claim MadeNo

Other Solar Retailers

 
 

0.0
(1,234)

Service

published

I had an issue with the battery the response was quick and problem was resolved they were very helpful thank you

Value for Money
Product Quality
Trustworthiness
Customer Service
Incentivised Review No
Return Claim MadeNo
System Size65 KW
Warranty Claim MadeYes
Purchase Price$9,250.00
Solar Retailers

Find out how More Green Energy compares to other Solar Retailers

Know better, choose better.

Compare all

Amazing service

published

Excellent communication throughout the whole process. They were transparent with me the whole way through unlike some other solar companies and there were no hidden fees. They get straight to business and do it very well ! Was recommended them by a friend and i can see why! Amazing team from sales to installation.
From my first phone conversation to installation was only 2 weeks because i delayed them. They didnt hassle me at all to sign anything or put a deposit down. 10/10 would recommend

Value for Money
Product Quality
Trustworthiness
Customer Service
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Get quotes

Get quotes from Solar Retailers servicing your area

Receive up to 3 quotes with ProductReview.com.au

Get quotes

Excellent Service

published

I am satisfied with the way the product was described to us by Kim and she was pleasant and took time to answer our questions and she gave us a good price
The solar equipment was installed very promptly
The installer was also helpfull and recommended the location where the panels would generate more energy

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo

Very quick service and very pleasant and efficient staff

published

I was amazed at how easy and fast the whole process was. Staff were very helpful and efficient. I have recommended the company to my children.

Value for Money
Product Quality
Trustworthiness
Customer Service
Incentivised Review No
Return Claim MadeNo
System Size7.7 KW
Panel Purchased Can't remember
Warranty Claim MadeNo
Purchase Price$2,500.00
Kathryn Rogers
Kathryn Rogers

Everything was terrific, I just can't seem to post my review.

they look good on the roof

published

the team did a great job installing the solar panels .they were polite arrived on time to do there job let use now when the power was being turned of and on.thank you
Bernard (Sales Team)
Peter (Installation Team)
John & Monty (Sales After Service Team)

Value for Money
Product Quality
Trustworthiness
Customer Service
Incentivised Review No
Return Claim MadeNo
System Size6.7 KW
Panel Purchased growatt
Warranty Claim MadeNo
Purchase Price$2,850.00
Anne
AnneSydney, NSW

Solar panel purchase and installation

published

Positive experience from start to finish. Peter from the sales and installation team was very helpful. The man that came to my home to complete the installation of my panels was really great and even offered to go above and beyond and replace the previously broken tiles on my roof with replacements I had there. So lovely and he did not have to do this... John and Monty from the after sales team were also really helpful in getting my service connected to Wi-Fi. Currently on average generating about 24kwh per day which is great for winter. So far I am really happy with the service received and would highly recommend.

Value for Money
Product Quality
Trustworthiness
Customer Service
Incentivised Review No
Return Claim MadeNo
System Size7.7 KW
Panel Purchased MESA 350w
Warranty Claim MadeNo
Purchase Price$2,750.00

Other Solar Retailers

 
 

0.0
(1,234)
sudheer s.
sudheer s.Sydney, NSW

Quick install, transparent

published

Quick install, transparent . Value for money.

I appreciate Mohit, akash and peter for their quick guidance and set up of solar.

Value for Money
Product Quality
Trustworthiness
Customer Service
Incentivised Review No
Return Claim MadeNo
System Size6.6 KW
Panel Purchased Jinko
Warranty Claim MadeNo
Purchase Price$0.00
Solar Retailers

Find out how More Green Energy compares to other Solar Retailers

Know better, choose better.

Compare all
jerry s.
jerry s.Sydney, NSW

My second 6.6kw solar system installed by them, happy about their pricing and service

published

First solar system installed at 2018 with Fronius inverter and the second system installed yesterday with Growatt inverter. Really happy with their overall services especially with their after sale service for my first solar system. My second system for the new home choose them again. Mohit in sales team again offered patient and prompt reply to my email or message, installation team did a great job. Let's see how the budget system goes this time.

Value for Money
Product Quality
Trustworthiness
Customer Service
Incentivised Review No
Return Claim MadeNo
System Size6.6 KW
Panel Purchased Jinko with fronius and longi with growatt
Warranty Claim MadeYes
Get quotes

Get quotes from Solar Retailers servicing your area

Receive up to 3 quotes with ProductReview.com.au

Get quotes

Great personalised service

published

Getting solar was easy and efficient in less than 2 weeks had my system installed and ready to go. Great service.

Value for Money
Product Quality
Trustworthiness
Customer Service
Incentivised Review No
Return Claim MadeNo
System Size10.3 KW
Panel Purchased Jinko
Warranty Claim MadeNo
Linh
LinhSydney, NSW

Excellent and Friendly Customer Service (Janet is the best) and Great Installation Team!

published

We are absolutely happy with Janet with her patient and friendly professional customer service.
The installation Team is very friendly and professional from More Green Energy.
5 stars absolutely is our votes!!!

Value for Money
Product Quality
Trustworthiness
Customer Service
Incentivised Review No
Return Claim MadeNo
System Size7.7 KW
Panel Purchased Jinko
Warranty Claim MadeNo
Jai
JaiNorth Western Region, NSW
  • 2 reviews

Very good, had good customer service.

published

Prompt sales team. They answered even after working hours. Got a good deal. Even though I live a regional town the company was Very prompt in installation. Flexible arrangements. Compared to many other provider, more energy had many options to choose from. Fully satisfied.

Value for Money
Product Quality
Trustworthiness
Customer Service
Return Claim MadeNo
System Size7.9 KW
Panel Purchased M square and Fronious
Warranty Claim MadeNo
Purchase Price$4,750.00
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Hassle free installation

published

The installation was hassle free and they guys were very professional. Highly recommended..
I would like to thank Jack for for his excellent customer service

Value for Money
Product Quality
Trustworthiness
Customer Service
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase Price$3,750.00

Other Solar Retailers

 
 

0.0
(1,234)

Great service, hassle free installation

published

Prompt and efficient service, from first point of contact in sales (Kim), to installation work from the team (Peter), to after service care from the service team (Monty and John)

Value for Money
Product Quality
Trustworthiness
Customer Service
Incentivised Review No
Return Claim MadeNo
System Size360 KW
Panel Purchased Jinko
Warranty Claim MadeNo
Purchase Price$4,000.00
Solar Retailers

Find out how More Green Energy compares to other Solar Retailers

Know better, choose better.

Compare all
Page 1 of 17

Questions & Answers

Rish
Rishasked

I noticed that in your details you are not an approved clean energy council approved provider CEC certified. So why do you tell people you are and you are not a Approved Solar Retailer ASR More Green Energy?

3 answers
Muhammad A.
Muhammad A.

I'm one of several cheated upon. I called CEC and they told me there are a lot of complaints about them

Rish
Rish

I advise you not to tolerate the scams from this company they have continued to conduct poor quality business principles since being exposed by the Energy Regulator October 2019 there are complaints constantly regarding refunds, quality, poor performance, supply non contracted products and not showing up on schedulled installation dates. The management refuse to answer calls to handle complaints or servicing of installation and they are well known by the department of Fair Trading , The Building Advocacy , The Energy Regulator and Clean Energy Council. These people are giving the renewable energy program a bad name in Australia. Yes they are cheap but at what price poor quality products, poor quality installers, poor after sales service, poor management conduct I suggest across all these areas. Looking at the complaints.

Dave
Dave

I rang the CEC today and they’ve stripped all affiliation with them. They told me they’ve received many complaints about dodgy workmanship and terrible after sales

Harry
Harryasked

Hi there
Can you send me your quote for 6.6kw system with Trina and Jinko mono perc black panel combine with Fronius inverter ?
Thanks

3 answers
Phil
Phil

I did not purchase Trina and Jinko mono perc black panel. I purchased Risen RSM120-6-315M 315w panels

Jeff
Jeff

I also did not purchase that system, if you want to compare quotes you should ring another company. I'm still waiting for my system to be fully installed....23 weeks and counting.

Charles
Charles

I used a Fronius Primo inverter - its faulty, works only 2 days a week since it was installed 6 months ago, and MGE are refusing to come back and fix it. Go elsewhere

Sushi
Sushiasked

What are the main difference between MONO- CRYSTALLINE and POLLY CRYSTALLINE solar panels that your company provide?

1 answer
More Green Energy
More Green EnergyMore Green Energy

Hello Sushi,

Thank you for your question.

Please find detailed response of your questions below:

MonoCrystalline solar panels, silicon is formed into bars and cut into wafers. These types of panels are called “MonoCrystalline” to indicate that the silicon used is single-crystal silicon. Because the cell is composed of a single crystal, the electrons that generate a flow of electricity have more room to move. As a result, MonoCrystalline panels are more efficient than their polycrystalline counterparts.

Polycrystalline solar panels are also made from silicon. However, instead of using a single crystal of silicon, manufacturers melt many fragments of silicon together to form the wafers for the panel. Polycrystalline solar panels are also referred to as “multi-crystalline or many-crystal silicon. Because there are many crystals in each cell, there is to less freedom for the electrons to move. As a result, polycrystalline solar panels have lower efficiency ratings than MonoCrystalline panels.

Let us know if you have any more doubts and we would be more than happy to clear them for you.

Thank you.

Kind Regards,
More Green Energy Team

Get an answer from our members and More Green Energy representatives

Details

CategorySolar Retailers
After Sales ServiceNo
Services ProvidedSolar Product Retailer
Clean Energy Council MemberNo
Clean Energy Council Recognition None
Visit official website

Other Solar Retailers

Previous
Next
See all Solar Retailers

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

Find the right Solar Retailer

Receive up to 3 quotes with ProductReview.com.au

Start NowNEW SERVICE