More NBN

More NBN

 Verifiedmore.com.au
More NBN
4.1

1,118 reviews

PositivevsNegative
78% · 875222 · 20%
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Adequate Speeds Yes · No
Value for Money
4.9
Transparency
4.8
Customer Service
5.0
Easy to set up
Good speeds

Reviews

780 reviews
Rong S.
Rong S.Sydney, NSW
  NBN 100/20

Excellent customer service

want to call out the customer service Edward who helped me over the phone about transferring account. he was very thoughtful and thorough over the phone and the process. would recommend his service and the more nbn to all my friends and families. Show reply
Aarav T.
Aarav T.
  Verified NBN

Mobile User

Ready to help all the time. Helped me with account setup without any delay or problems. Best service providers I got till date.
Manpreet
Manpreet
  NBN

New SIM set up

Excellent customer service by Mal to help setup my new SIM. Dial the number and instantly connected with customer service. Very helpful and friendly and made sure it was all connected and service is running while porting from another provider. Could not be happier. Thank you Mal. Have a nice day
Unity Studios
Unity Studios
  NBN 25/10

Highly recommend More. I am so glad I made the move

Very impressed. Thank you More! Highly recommend More. I am so glad I made the move. Show details
Jay Chou
Jay ChouSydney, NSW3 posts
  NBN 100/20

Outstanding service from Claudette

I was assisted by Claudette P recently, in transitioning from the 50/20 plan to the 100/20 plan. Claudette basically acted as my More relationship manager, troubleshooting offer code errors, sorting out account billing issues, and providing key milestone updates throughout the whole process. Claudette is patient, helpful and reliable. She delivered what she promised to do without fail, which is what I look for in service providers. Now I can stream 2 movies at the same time! Show details
Sabika
SabikaMetropolitan Adelaide, SA
  Fair Incentive NBN 12/1

5 star customer support

Best customer service.. had some account issues that were solved on call... very short wait time. Awesome service. Thanks Christine for your time and efforts. Show details
Kathy
KathyGreater Melbourne (Metropolitan), VIC
  Verified NBN 100/20

True Support for a small business - no hassles ever

I have been a customer of More Telecom since early 2017 and have always been impressed with their customer service. They are always available (even Easter Sunday 7.30 pm!) to step me through any issues I am having with the NBN or telephone. They are a great company for my small business. Show details
Peter
Peter
  NBN 250/25

Excellent service

Christine was absolutely brilliant in the way she handled my query and has updated me with with my contract. Received great customer service.
Eldin
Eldin
  Fair Incentive NBN 100/20

Happy customer

Happy customer Strongly recommend More providers! I use NBN and mobile Show details
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Ryan B.
Ryan B.
  NBN 250/25

Fast and helpful

Very efficient service. Made my order online and it went through quickly, got NBN to come upgrade to fttp and had some issues getting the modem set up but after a quick call to technical support it was fixed very quickly within the day, did not have to wait much at all. Show details
SLack
SLackPeel, WA2 posts
  NBN 100/20

Easy switch over, great customer service & support

No problems at all with connecting to More (via commonwealth bank) The sales, customer service, technical support teams, anytime I have called is A+ service. Internet speed is great, watching streaming tv etc. Even have my mobile with them too now. It is Telstra wholesale network but service is no different than any other provider Show details
Ayman G.
Ayman G.
  NBN 25/10

10 from 10

I appreciated your way for talking and you simply resolved my problem and fastly it was an amazing customer service thanks. Show details
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Colleen M
Colleen M
  Fair Incentive NBN 12/1

Very happy

Very understanding and very helpful . I was lost without wifi from More Telecom. I am over the moon that they help me to get my service working. Greatly appreciated. Show details
Berndot
BerndotLaunceston, TAS
  NBN 50/20

Getting the best deal available

Great people to deal with, young lady went way over and above to assist us. We have been with More for 2 months and have had no issues thus far, Speeds are all we expected as is the reliability. Show details
Barnaby Hill
Barnaby Hill
  NBN 50/20

Outstanding service

Excellent and friendly customer service. A very high standard. Generous discount on plans through CBA. Show details
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Details

About More Telecom

More Telecom is an internet service provider that offers both nbn and mobile plans, as well as business-grade Ethernet and phone solutions. The company is Australian-owned, with a head office in South Melbourne.

More’s nbn plans

Starting from $66 a month, More’s nbn plans let you bring your own modem or buy a Google Nest Wifi system, which has multiple options to suit different sized homes. You can expect typical speeds of up to 205Mbps with More.

More’s mobile plans

More offers sim-only 1 to 100gb mobile plans starting from $10 a month. You’ll be using parts of the Telstra 3G and 4G mobile network when you sign up to More mobile. All plans don’t have contracts and let you enjoy unlimited call and text within Australia.

Points of praise:

  • They also said that it was quick and easy to set up, and that the online portal was also simple and intuitive to use.
  • Reviewers appreciated the good speeds they had while using More.

What reviewers were split on:

  • Most negative reviews (1 or 2 stars) were from users who felt let down by More’s unresponsive or unempathetic customer service. However, there were also a number of reviewers who found that More’s customer service was excellent, citing the patience and availability of the support team for their positive review.
Compare all More NBN listings
CategoryInternet Service ProvidersInternet Service ProvidersInternet Service ProvidersInternet Service Providers
Standard Monthly Price $88$72$94$115
Typical Evening Download Speed 50Mbps25Mbps95Mbps200Mbps
Typical Evening Upload Speed17Mbps8.5Mbps17Mbps21Mbps
Max Upload Speed 20 Mbps10 Mbps20 Mbps25 Mbps
Max Download Speed 50 Mbps25 Mbps100 Mbps250 Mbps
Contract TypeMonthly / No Lock-inMonthly / No Lock-inMonthly / No Lock-inMonthly / No Lock-in
Data AllowanceUnlimitedUnlimitedUnlimitedUnlimited
Packages AvailableBundle, Business and StandaloneBundle, Business and StandaloneBundle, Business and StandaloneBundle, Business and Standalone
Service TypeNBNNBNNBNNBN
Visit official website

Contact info for More NBN

Mon7:00 am - 12:00 am
Tue7:00 am - 12:00 am
Wed7:00 am - 12:00 am
Thu7:00 am - 12:00 am
Fri7:00 am - 12:00 am
Sat8:00 am - 8:00 pm
Sun8:00 am - 8:00 pm
  • ACN: 165518589
  • ABN: 23165518589

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