More NBN

More NBN

4.2

927 reviews · Statistics

PositivevsNegative
80% · 741168 · 18%
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Adequate Speeds Yes (376) · No (8)
Value for Money
4.9 (431)
Transparency
4.8 (388)
Customer Service
4.9 (461)
Easy to set up
Good speeds
See the Best Internet Service Providers in 2023 as rated by Australians on ProductReview.com.au.

Details

About More Telecom

More Telecom is an internet service provider that offers both nbn and mobile plans, as well as business-grade Ethernet and phone solutions. The company is Australian-owned, with a head office in South Melbourne.

More’s nbn plans

Starting from $66 a month, More’s nbn plans let you bring your own modem or buy a Google Nest Wifi system, which has multiple options to suit different sized homes. You can expect typical speeds of up to 205Mbps with More.

More’s mobile plans

More offers sim-only 1 to 100gb mobile plans starting from $10 a month. You’ll be using parts of the Telstra 3G and 4G mobile network when you sign up to More mobile. All plans don’t have contracts and let you enjoy unlimited call and text within Australia.

Points of praise:

  • They also said that it was quick and easy to set up, and that the online portal was also simple and intuitive to use.
  • Reviewers appreciated the good speeds they had while using More.

What reviewers were split on:

  • Most negative reviews (1 or 2 stars) were from users who felt let down by More’s unresponsive or unempathetic customer service. However, there were also a number of reviewers who found that More’s customer service was excellent, citing the patience and availability of the support team for their positive review.
Compare all More NBN listings
CategoryInternet Service ProvidersInternet Service ProvidersInternet Service ProvidersInternet Service Providers
Standard Monthly Price $77$66$99$119
Typical Evening Download Speed 50Mbps25Mbps92Mbps205Mbps
Typical Evening Upload Speed17Mbps8.5Mbps17Mbps21.25Mbps
Max Upload Speed 20 Mbps10 Mbps20 Mbps25 Mbps
Service TypeNBNNBNNBNNBN
Packages AvailableBundle, Business and StandaloneBundle, Business and StandaloneBundle, Business and StandaloneBundle, Business and Standalone
ContractMonthlyMonthlyMonthlyMonthly
Data AllowanceUnlimitedUnlimitedUnlimitedUnlimited
Max Download Speed 50 Mbps25 Mbps100 Mbps250 Mbps
Compare all More NBN listings
Visit official website

Contact info for More NBN

Mon7:00 am - 12:00 am
Tue7:00 am - 12:00 am
Wed7:00 am - 12:00 am
Thu7:00 am - 12:00 am
Fri7:00 am - 12:00 am
Sat8:00 am - 8:00 pm
Sun8:00 am - 8:00 pm

Reviews

663 reviews
Clear all
Mohammad Mottaghi
Mohammad Mottaghi Perth, WA · 3 posts

Flawless connection

NBN 50/20 (Value Plus)
David F.
David F. Perth, WA

Support and customer service

NBN 50/20 (Value Plus)

Great speed consistent, most importantly great customer service, friendly, and willing to help with set up

ABS
ABS Hunter Region, NSW · 2 posts

Smooth connection with no drop out and Best customer service

NBN 50/20 (Value Plus)
Don2212
Don2212 Alice Springs, NT · 4 posts

Excellent

NBN 100/20 (Fast)
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Lizjules
Lizjules Sydney, NSW · 8 posts

Very reliable super fast internet!

NBN 1000/50 (Ultrafast)
Aidan C.
Aidan C.

Technical Support

NBN 100/20 (Fast)
Rohit
Rohit

Very good service

NBN 100/40 (Fast Plus)

Author stated being incentivised for this review

Cole L.
Cole L.

Customer Support Service

NBN 250/25 (Superfast)
Alby
Alby

Excellent

NBN 250/25 (Superfast)
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Rhiannon
Rhiannon Perth, WA

To help set up my byo

NBN 25/10 (Value)
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Kim
Kim

Tis good

NBN 100/40 (Fast Plus)
ali n.
ali n.

Best technical support by more

NBN 25/10 (Value)

Author stated being incentivised for this review

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Emily
Emily

Fabulous and Efficient

NBN 50/20 (Value Plus)
troy r.
troy r.

Customer Service

NBN 50/20 (Value Plus)

I had problems accessing my account. The staff I was dealing with across the board were very helpful and put my mind at ease. It was a pleasure to deal with people that were ever so helpful. Allissa Mey "Ays" Miranda was absolutely fantastic .

Ritu Thapa
Ritu Thapa Sydney, NSW

Easy transfer of address

NBN

It was great experience and quickest and easy process when I have to relocate NBN to my new address.

Author stated being incentivised for this review

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