More NBN
- more.com.au
- ✓ Verified company
927 reviews · Statistics
- See all reviewer photos
Details
About More Telecom
More Telecom is an internet service provider that offers both nbn and mobile plans, as well as business-grade Ethernet and phone solutions. The company is Australian-owned, with a head office in South Melbourne.
More’s nbn plans
Starting from $66 a month, More’s nbn plans let you bring your own modem or buy a Google Nest Wifi system, which has multiple options to suit different sized homes. You can expect typical speeds of up to 205Mbps with More.
More’s mobile plans
More offers sim-only 1 to 100gb mobile plans starting from $10 a month. You’ll be using parts of the Telstra 3G and 4G mobile network when you sign up to More mobile. All plans don’t have contracts and let you enjoy unlimited call and text within Australia.
Points of praise:
- They also said that it was quick and easy to set up, and that the online portal was also simple and intuitive to use.
- Reviewers appreciated the good speeds they had while using More.
What reviewers were split on:
- Most negative reviews (1 or 2 stars) were from users who felt let down by More’s unresponsive or unempathetic customer service. However, there were also a number of reviewers who found that More’s customer service was excellent, citing the patience and availability of the support team for their positive review.
 More NBN 50/20 (Value Plus)4.2(357) | More NBN 25/10 (Value)4.4(160) | More NBN 100/20 (Fast)4.1(137) | More NBN 250/25 (Superfast)3.7(68) | |
|---|---|---|---|---|
| Category | Internet Service Providers | Internet Service Providers | Internet Service Providers | Internet Service Providers |
| Standard Monthly Price | $77 | $66 | $99 | $119 |
| Typical Evening Download Speed | 50Mbps | 25Mbps | 92Mbps | 205Mbps |
| Typical Evening Upload Speed | 17Mbps | 8.5Mbps | 17Mbps | 21.25Mbps |
| Max Upload Speed | 20 Mbps | 10 Mbps | 20 Mbps | 25 Mbps |
| Service Type | NBN | NBN | NBN | NBN |
| Packages Available | Bundle, Business and Standalone | Bundle, Business and Standalone | Bundle, Business and Standalone | Bundle, Business and Standalone |
| Contract | Monthly | Monthly | Monthly | Monthly |
| Data Allowance | Unlimited | Unlimited | Unlimited | Unlimited |
| Max Download Speed | 50 Mbps | 25 Mbps | 100 Mbps | 250 Mbps |
Contact info for More NBN
| Mon | 7:00 am - 12:00 am |
|---|---|
| Tue | 7:00 am - 12:00 am |
| Wed | 7:00 am - 12:00 am |
| Thu | 7:00 am - 12:00 am |
| Fri | 7:00 am - 12:00 am |
| Sat | 8:00 am - 8:00 pm |
| Sun | 8:00 am - 8:00 pm |
Reviews
Flawless connection
NBN 50/20 (Value Plus)I am using More for couple of years and haven't faced any issue with connection or etc.
Twice I called for support and received very friendly and kind support.
Support and customer service
NBN 50/20 (Value Plus)Great speed consistent, most importantly great customer service, friendly, and willing to help with set up
Smooth connection with no drop out and Best customer service
NBN 50/20 (Value Plus)I was with their sister company Tangerine since 2020 and then switched over to them in 2021 followed by 30% discount offered for commbank customers.
They are the best NBN service providers I have experienced for best value and customer service. Absolutely no complaints. Previously I was with some other reputable providers and experienced continuous drop out, after switched over to them did not have any issues at all for more than 4 years service with them. Relocated in 3 states (Port Headland & Karratha, WA, Brisbane, QLD, Newcastle, NSW) with
... Read more them, flawless connection in each states. Recently I had switched over to a plan 600/40 speed. Wish more had a similar speed plan (350mbps max in more). Sad to leave them. Wish them best of luck and many thanks for excellent service for last 4 years.
Excellent
NBN 100/20 (Fast)Excellent service with no issues at all. I do recommend.
... Read more
Find out how More NBN compares to other Internet Service Providers
Know better, choose better.
Very reliable super fast internet!
NBN 1000/50 (Ultrafast)Perfect up time, competitive pricing and great customer service! Finally found an internet provider who delivers on their promise. FTTP done right!
... Read more
Technical Support
NBN 100/20 (Fast)Having just joined and brought my own modem I cannot speak too highly of the superb level of support I received from Jeremy in assisting me to get my service up and running. Thank you again.
... Read more
Very good service
NBN 100/40 (Fast Plus)Customer service is excellent, prompt reply, prompt service, very friendly.
... Read moreAuthor stated being incentivised for this review
Customer Support Service
NBN 250/25 (Superfast)Quick, concise and easy solutions to fix my internet issue. Picked up the phone quickly and the issue was resolved within 5 minutes. Thank you Japs for the help.
... Read more
Excellent
NBN 250/25 (Superfast)Excellent customer service and quick connection. Thanks for the service
... Read moreFind out how More NBN compares to other Internet Service Providers
Know better, choose better.
To help set up my byo
NBN 25/10 (Value)Amazing service, helped me to connect my byo modem, required every step and completed my issue really quick. Helpful information thankyou more.
... Read more
Tis good
NBN 100/40 (Fast Plus)The lady on the phone is 6/5 stars amazing. Helped us clarify an issue.
We are new customers so will update this review when we have used this for a couple of months.
... Read more
Best technical support by more
NBN 25/10 (Value)Best service by technical staff, specially Mr Alfred give me very good service to setting new modem
... Read moreAuthor stated being incentivised for this review
Find out how More NBN compares to other Internet Service Providers
Know better, choose better.
Fabulous and Efficient
NBN 50/20 (Value Plus)Organised a call with More to switch internet service providers in a month - neat communication in answering query and setting up our new account. Overall, the process was seamless and felt at ease with the clear step-by-step explanation including follow up actions from our end to ensure a smooth transition on connection day. Cheers Anthony and team!
... Read more
Customer Service
NBN 50/20 (Value Plus)I had problems accessing my account. The staff I was dealing with across the board were very helpful and put my mind at ease. It was a pleasure to deal with people that were ever so helpful. Allissa Mey "Ays" Miranda was absolutely fantastic .
Easy transfer of address
NBNIt was great experience and quickest and easy process when I have to relocate NBN to my new address.
Author stated being incentivised for this review
- Prev
- 1
- …
Extra Information
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.