Best mortgage broker in Melbourne
Edward and his team are so professional. He went above and beyond to help us with our property. He is so good natured and knowledgeable and even when something goes wrong he always has a solution. I thoroughly recommend Edward and his team to people. He is an excellent mortgage broker and highly ethical. I think it's super important to stress just how ethical and professional he is. Very happy with his services
Broker just fell short of calling me a liar
Similar to the other one star review, the broker basically got defensive and fell short of calling me a liar when I said my bank could do a better offer compared to what was quoted to me. I was actually quite impressed with the quick service at first but felt personally offended when the broker outright rejected what I said my bank could offer, even when reading word for word the email the bank sent me. I was basically met with constant "no", "no way" and "I don't believe you" when trying to outline the deal I was getting. (If you dont believe ...me when I'm reading word for word a document I have, you're basically saying I'm a liar) Extremely disappointing behaviour and not professional at all - honestly wondering how this place has so many 5 star reviews. My biggest tip is to literally find another broker just in case there's a better deal, and if there is just don't respond to the people here.
Greg could give classes in customer service.
Greg made one of the most stressful human experiences an absolute breeze. As first home buyers we were learning on the fly, and it was tough to cut through a lot of the financial jargon to understand the loan that was right for us. Then we met Greg. Not only did he get us a fantastic loan, but he also helped us understand the home buying process. Greg could give classes on customer service - he's that good. He genuinely cares about the people he is helping find homes. Thank you Greg!
The service we received from Greg was outstanding. He was always prompt in giving us updates and was always available to answer our questions. We appreciate that he went the extra mile in making sure we secure our home loan and meet the deadlines. He was very professional, patient and had clear communication throughout the process. We look forward to working with him again in our future home loan applications.
Going above and beyond
Couldn't be happier with the service we received From Marc and Selena.
Easy to communicate with, always helpful patient and friendly.
A very professional team that walked us through the entire process.
Highly recommended !
Marc and team are always friendly and helpful. They answer all of our questions quickly and make the process so easy. They have helped us buy our first home and then refinance a few years later. Highly recommended.
Fantastic mortgage broker
We're so impressed. My partner and I have finally purchased our first home and there is no way we could have done it without the expert assistance and support of the spectacular Kristen Kennedy. We are the kind of people who are easily put off by paperwork and processes, but she kept us on track and engaged from beginning to end, not just under normal circumstances either; in the middle of a pandemic. Kristen is knowledgeable, professional, realistic, encouraging and just downright excellent. We'll be back when its time to refinance and I'd recommend Kristen, and Melbourne Mortgage Brokers to anyone.
Fantastic! Maurizio conducted himself in a professional manner and instilled confidence, achieving a great outcome.
Very satisfied with with customer service. Kept me informed at all times during the process. Very satisfied with the rate achieved on the new loan which was far lower than my previous bank loan.
Fabulous Service superstars
Ben is a real superstar. Unbelievable service. The best mortgage broker I meet in this world. His skills are amazing. The way the process was handled is amazing. Highly recommended.
I couldn’t have purchased my first home without Maurizio’s expertise and extensive knowledge of banks and financial products. He was absolutely amazing, professional and very helpful in working out the best loan for my property. As first home buyer, Maurizio was informative and very patient in explaining what was needed to be done at each step. I would highly recommend Maurizio from Mortgage Brokers Melbourne and will not hesitate to use their services again in the future!
Proactive and competent mortgage broker.
Extremely easy and professional service. Worked with Greg Cook to purchase first home - he made the process smooth, painless and importantly was proactive throughout each stage. Would highly recommend their service.
Refinancing home loan
They helped us to refinance our home loan after 6 years and can't be happier. The process, communication and result was flawless. They arranged our home loan at first place and that was a reason we used them again.
My experience has been overwhelmingly positive, due to my broker, Maurizio. From the beginning, Maurizio was always informative, patient and took the time to educate me on my options as a first home buyer. Throughout any hurdles encountered, he was willing to take on the challenge making my experience as stress free as possible and was available to answer any questions.
Overall Maurizio has been great to work with and I would not hesitate to continue working with him in the future.
Knowledgeable, friendly and supportive
Kristen was fantastic. As a first-time home buyer, she made sure I understood every part of the process and was happy to spend time answering questions and talking me through all of my options. It was certainly not a straightforward purchase, with various hurdles and setbacks along the way, but Kristen was on top of everything immediately and was very supportive. Based on my experience I wouldn't hesitate to recommend Mortgage Broker Melbourne to other buyers.
Incredible service, genuine care
From the first phone call to collecting the keys for our new house, our experience with Mortgage Broker Melbourne was incredible. Edward and his team consistently went above and beyond, acted with professionalism, good humour and genuine care, and got us a fantastic rate with a lender we respect. We actually contacted Mortgage Broker Melbourne after having been terribly let down by another broker, who put our purchase at risk through negligence, and Edward understood our stress and our urgency, and not only got the job done but restored our faith in the industry. Have already recommended to a friend looking to refinance. Eleven out of ten.
OUTSTANDING SUPPORT and SERVICE
This was my first time using a mortgage broker and I have to say the experience and ease of transitioning from a business loan to a home loan was made uncomplicated by Greg. I highly recommend him for the services Mortgage Broker Melbourne provide. He was thorough, personable and result focused, providing a better outcome than expected. Thank you Greg.
Our experience with Maurizio was smooth as we could've asked for. Plenty of information and generous answers given to help us get through our first home purchase. Very approachable, always had time to be contacted and worked hard for us throughout the process. Appreciate your time Morris. Cheers W&R
Fantastic customer service experience
Kristen was fantastic to work with. She was very responsive and patient throughout the entire property purchase experience. I very much appreciated her own personal thoughts and experiences along the way which showed she her thoughtfulness and understanding of her client's objectives. Thank you!
Excellent service - highly recommended
My friend referred me to Maurizio. As a first time buyer I had very limited knowledge on how Real estate works in Australia. Maurizio provided an excellent service with due diligence from start to finish. Always fed me accurate information which helped to take well informed decision. Extremely transparent, open and on time. He helped me to connect to the best people / service I needed to settle my purchase. Thank you Maurizio!
Everything you need from your Mortgage Broker & More!
Buying one's first home is difficult! Add to that a fairly new city and everything is very overwhelming!
A huge THANK YOU to Tobe Cooper from Mortgage Broker Melbourne without whom it would have been a very stressful journey to purchasing our first home.
Tobe is extremely patient and approachable, and explains the very complicated home loan and settlement process in simple terms. No question was a stupid question and most importantly we always felt prepared for the next step be it valuation, loan approval or settlement day. Over the last few mo...
Questions & Answers
I would like to ask if i am eligible for a home loan as a first home owner( single applicant) .I have a full time employment for the past 10 years. 40k for deposit. May i know how much i can borrow? What are your criteria?
Marc B.Mortgage Broker Melbourne
Hi Claud, we'd be delighted to help you establish your borrowing capacity! We do need to collect a bit more information first though. Can I ask you to please email us at firstname.lastname@example.org so we can send you our responsible lending questionnaire? Best Regards, Marc Barlow
Marc B.Mortgage Broker Melbourne
Hi Claud, FYI, our telephone number is 1800 111 626 if you prefer to call. instead.
Dear Mortagage Broker Melbourne,
Do you can give mortgage/loan for foreigners (non-PR) who bought Australia property such as Indonesian ?
Marc B.Mortgage Broker Melbourne
Hi Bobby, it can be challenging for non - PR to arrange finance but there are certain circumstances where it may still be possible. I would need to gather some more information from you to determine your eligibility, could you please email us at email@example.com so we can gather that in a private setting? Best Regards, Marc Barlow
Hi, I just want to enquire if we are eligible to buy a house, since we received our permanent residency recently. My husband and I would like to buy a house after we finish our rental contract in April 2020. We are looking for a house somewhere in berwick, near kambrya college. What is the minimum deposit and how much can we borrow? My husband is a full time worker as a welder and I work as part time permanent for 8 years. We have been renting since 2015 with good rental history.
I prefer to have communication through email. If you dont mind.
Marc B.Mortgage Broker Melbourne
Hi Cora, thanks for your enquiry! We'd be delighted to assist! Can I ask you to email me at firstname.lastname@example.org so we can have a private discussion about your requirements? Best Regards, Marc Barlow
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