Absolutely great service
The experience was astounding. Greg Crook is an absolute legend, very knowledgeable and helpful guiding us first timers through what would have been a difficult process. My husband and I, with our four little humans are elated that we now own a piece of land, an asset we didn't have prior. A few things why we chose MBM was (i) Greg recommended not to utilise our full borrowing capacity and to allow for holidays etc he had our best interest right from the start and precisely what we wished for, someone to also look out for us not only secure a m...ortgage; (ii) knowledgeable, he explained the process in simple terms; (iii) not once pushed or rushed us into anything, nothing but supportive. One of the highlights was when our first valuation came way under value and Greg said "don't worry we do have other options!" I mean we were so calm and it was a reflection of him; and as a result we got a way better deal than the previous option and furthermore, we were on time. Greg, we couldn't of done this without you. YOU made it happen for us! You are the best and we can't thank you enough. We look forward to working with you again on phase 2.
- Verified customer
Perfection! Absolutely flawless!
Kristen Kennedy is an absolute LEGEND! She really helped us secure the dream of owning our own house and land. Neither my partner nor I have full time employment so we were concerned we wouldn't be able to get any home loan finance with our income streams. This was not an issue for Kristen who worked her magic to make it happen. She is extremely friendly, helpful, punctual, and always on the ball. She had our back from the very first interaction and we felt very safe and secure putting our trust in her. Kristen advocated for us every step of th...e way and even pulled up the bank, our builders, and our conveyancer if they dragged their feet, to make sure we got what we needed, when we needed it. Kristen goes above and beyond for her clients and we are eternally grateful for her help. We will be recommending her to everyone we know and have already started spreading the word. If you are fortunate enough to get Kristen Kennedy as your broker, then you can rest assured you are in the best hands. Thanks again Kristen!! We couldn't have done it without you.
Mark and Selena have again really helped us with our mortgages. The process was made very easy and their patience with my endless questions was very much appreciated. Thank you.
Greg could give classes in customer service.
Greg made one of the most stressful human experiences an absolute breeze. As first home buyers we were learning on the fly, and it was tough to cut through a lot of the financial jargon to understand the loan that was right for us. Then we met Greg. Not only did he get us a fantastic loan, but he also helped us understand the home buying process. Greg could give classes on customer service - he's that good. He genuinely cares about the people he is helping find homes. Thank you Greg!
Going above and beyond
Couldn't be happier with the service we received From Marc and Selena.
Easy to communicate with, always helpful patient and friendly.
A very professional team that walked us through the entire process.
Highly recommended !
Marc and team are always friendly and helpful. They answer all of our questions quickly and make the process so easy. They have helped us buy our first home and then refinance a few years later. Highly recommended.
Fantastic mortgage broker
We're so impressed. My partner and I have finally purchased our first home and there is no way we could have done it without the expert assistance and support of the spectacular Kristen Kennedy. We are the kind of people who are easily put off by paperwork and processes, but she kept us on track and engaged from beginning to end, not just under normal circumstances either; in the middle of a pandemic. Kristen is knowledgeable, professional, realistic, encouraging and just downright excellent. We'll be back when its time to refinance and I'd recommend Kristen, and Melbourne Mortgage Brokers to anyone.
Fantastic! Maurizio conducted himself in a professional manner and instilled confidence, achieving a great outcome.
Very satisfied with with customer service. Kept me informed at all times during the process. Very satisfied with the rate achieved on the new loan which was far lower than my previous bank loan.
Fabulous Service superstars
Ben is a real superstar. Unbelievable service. The best mortgage broker I meet in this world. His skills are amazing. The way the process was handled is amazing. Highly recommended.
I couldn’t have purchased my first home without Maurizio’s expertise and extensive knowledge of banks and financial products. He was absolutely amazing, professional and very helpful in working out the best loan for my property. As first home buyer, Maurizio was informative and very patient in explaining what was needed to be done at each step. I would highly recommend Maurizio from Mortgage Brokers Melbourne and will not hesitate to use their services again in the future!
Proactive and competent mortgage broker.
Extremely easy and professional service. Worked with Greg Cook to purchase first home - he made the process smooth, painless and importantly was proactive throughout each stage. Would highly recommend their service.
Refinancing home loan
They helped us to refinance our home loan after 6 years and can't be happier. The process, communication and result was flawless. They arranged our home loan at first place and that was a reason we used them again.
Knowledgeable, friendly and supportive
Kristen was fantastic. As a first-time home buyer, she made sure I understood every part of the process and was happy to spend time answering questions and talking me through all of my options. It was certainly not a straightforward purchase, with various hurdles and setbacks along the way, but Kristen was on top of everything immediately and was very supportive. Based on my experience I wouldn't hesitate to recommend Mortgage Broker Melbourne to other buyers.
OUTSTANDING SUPPORT and SERVICE
This was my first time using a mortgage broker and I have to say the experience and ease of transitioning from a business loan to a home loan was made uncomplicated by Greg. I highly recommend him for the services Mortgage Broker Melbourne provide. He was thorough, personable and result focused, providing a better outcome than expected. Thank you Greg.
Fantastic customer service experience
Kristen was fantastic to work with. She was very responsive and patient throughout the entire property purchase experience. I very much appreciated her own personal thoughts and experiences along the way which showed she her thoughtfulness and understanding of her client's objectives. Thank you!
Everything you need from your Mortgage Broker & More!
Buying one's first home is difficult! Add to that a fairly new city and everything is very overwhelming!
A huge THANK YOU to Tobe Cooper from Mortgage Broker Melbourne without whom it would have been a very stressful journey to purchasing our first home.
Tobe is extremely patient and approachable, and explains the very complicated home loan and settlement process in simple terms. No question was a stupid question and most importantly we always felt prepared for the next step be it valuation, loan approval or settlement day. Over the last few mo...
Very helpful and transparent mortgage broker
Marc and Selena provide an excellent service. They patiently answered all our questions over many months, gave us great advice and shared contacts of other people who could help us in the house-buying process. As first-time buyers it was especially reassuring to have them on call, and we are on a low interest rate. Highly recommend.
The easiest purchase we have ever made!
My fiance I just purchased our first home with Marc and it was the smoothest experience we have ever had! Here we are thinking we would have to chase banks and have mountains of paperwork to go through, not with these guys! Couldn’t recommend them highly enough!
First Home Buyers very happy!
Hi Maurizio, We moved into our new home on the weekend and we're just thrilled! We wanted to contact you to thank you for all your help long before this point. You've been professional, informative, but most of all very accessible. The process and what was required of us was explained clearly and not over complicated, and you were always available to answer any questions we had. Thanks for all your hard work in helping us reach this incredibly exciting milestone. We so appreciate your help. Take care, Jill, Scott, and Toby
Above and Beyond
Dario was extremely helpful with the whole loan process. I had some hiccups along the way, and Dario explored all my options and laid them out for me. His calm nature helped me to stay calm during the daunting process of loan approval before settlement. He also worked to a very short timetable and got me over the line very quickly. I'd highly recommend his service.
Questions & Answers
I would like to ask if i am eligible for a home loan as a first home owner( single applicant) .I have a full time employment for the past 10 years. 40k for deposit. May i know how much i can borrow? What are your criteria?
Marc B.Mortgage Broker Melbourne
Hi Claud, we'd be delighted to help you establish your borrowing capacity! We do need to collect a bit more information first though. Can I ask you to please email us at email@example.com so we can send you our responsible lending questionnaire? Best Regards, Marc Barlow
Marc B.Mortgage Broker Melbourne
Hi Claud, FYI, our telephone number is 1800 111 626 if you prefer to call. instead.
Dear Mortagage Broker Melbourne,
Do you can give mortgage/loan for foreigners (non-PR) who bought Australia property such as Indonesian ?
Marc B.Mortgage Broker Melbourne
Hi Bobby, it can be challenging for non - PR to arrange finance but there are certain circumstances where it may still be possible. I would need to gather some more information from you to determine your eligibility, could you please email us at firstname.lastname@example.org so we can gather that in a private setting? Best Regards, Marc Barlow
Hi, I just want to enquire if we are eligible to buy a house, since we received our permanent residency recently. My husband and I would like to buy a house after we finish our rental contract in April 2020. We are looking for a house somewhere in berwick, near kambrya college. What is the minimum deposit and how much can we borrow? My husband is a full time worker as a welder and I work as part time permanent for 8 years. We have been renting since 2015 with good rental history.
I prefer to have communication through email. If you dont mind.
Marc B.Mortgage Broker Melbourne
Hi Cora, thanks for your enquiry! We'd be delighted to assist! Can I ask you to email me at email@example.com so we can have a private discussion about your requirements? Best Regards, Marc Barlow
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