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Mortgage Broker Melbourne

Mortgage Broker Melbourne

4.9 from 211 reviews · View Statistics

Reviews

5.0

31 reviews
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3
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Absolutely great service

published
Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forFirst Home
Nathan S

Nathan SGreater Melbourne (Outer), VIC

  • Verified customer

Perfection! Absolutely flawless!

published
Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forFirst Home

Very happy

published

Mark and Selena have again really helped us with our mortgages. The process was made very easy and their patience with my endless questions was very much appreciated. Thank you.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forRefinancing
1 comment
Mortgage Broker Melbourne
Marc B.Mortgage Broker Melbourne

Thanks Anita, for taking the time to leave such kind feedback, great working with you again! Best Regards, Marc and Selena

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AAFox

AAFoxGreater Melbourne (Metropolitan), VIC

Greg could give classes in customer service.

published

Greg made one of the most stressful human experiences an absolute breeze. As first home buyers we were learning on the fly, and it was tough to cut through a lot of the financial jargon to understand the loan that was right for us. Then we met Greg. Not only did he get us a fantastic loan, but he also helped us understand the home buying process. Greg could give classes on customer service - he's that good. He genuinely cares about the people he is helping find homes. Thank you Greg!

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forFirst Home
1 comment
Mortgage Broker Melbourne
Marc B.Mortgage Broker Melbourne
Yoav O.

Yoav O.Greater Melbourne (Metropolitan), VIC

Going above and beyond

published

Couldn't be happier with the service we received From Marc and Selena.

Easy to communicate with, always helpful patient and friendly.

A very professional team that walked us through the entire process.

Highly recommended !

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
Loan Start DateSeptember 2020
Loan used forFirst Home
1 comment
Mortgage Broker Melbourne
Marc B.Mortgage Broker Melbourne

Thanks Yoav, great working with you too! Cheers! Marc

Hanah

HanahGreater Melbourne (Outer), VIC

  • 2 reviews

Excellent service

published

Marc and team are always friendly and helpful. They answer all of our questions quickly and make the process so easy. They have helped us buy our first home and then refinance a few years later. Highly recommended.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forRefinancing
1 comment
Mortgage Broker Melbourne
Marc B.Mortgage Broker Melbourne

Thanks Hanah! It was a pleasure working with you and Shannon again! Cheers! Marc

F Morris

F MorrisGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Fantastic mortgage broker

published

We're so impressed. My partner and I have finally purchased our first home and there is no way we could have done it without the expert assistance and support of the spectacular Kristen Kennedy. We are the kind of people who are easily put off by paperwork and processes, but she kept us on track and engaged from beginning to end, not just under normal circumstances either; in the middle of a pandemic. Kristen is knowledgeable, professional, realistic, encouraging and just downright excellent. We'll be back when its time to refinance and I'd recommend Kristen, and Melbourne Mortgage Brokers to anyone.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forFirst Home
1 comment
Mortgage Broker Melbourne
Marc B.Mortgage Broker Melbourne

Thanks for the review Fabian. Working with you both and being part of your first home buying adventure was such fun! Thanks for making me a part of it. Best Regards, Kristen

Craig

CraigGreater Melbourne (Inner), VIC

Fantastic! Maurizio conducted himself in a professional manner and instilled confidence, achieving a great outcome.

published

Very satisfied with with customer service. Kept me informed at all times during the process. Very satisfied with the rate achieved on the new loan which was far lower than my previous bank loan.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forRefinancing
1 comment
Mortgage Broker Melbourne
Marc B.Mortgage Broker Melbourne

Hi Craig, Thank you, it was great working with you. I'm happy that we achieved a great result. Best Regards, Maurizio Barba

Muthu

MuthuGreater Melbourne (Outer), VIC

  • 2 reviews

Fabulous Service superstars

published

Ben is a real superstar. Unbelievable service. The best mortgage broker I meet in this world. His skills are amazing. The way the process was handled is amazing. Highly recommended.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeVariable Rate
Loan Start DateJuly 2020
Loan used forRefinancing
1 comment
Mortgage Broker Melbourne
Marc B.Mortgage Broker Melbourne

Thanks for the kind words. I look forward to working together with you in future! Best Regards Ben

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Suzie

SuzieVictoria

Highly recommended

published

I couldn’t have purchased my first home without Maurizio’s expertise and extensive knowledge of banks and financial products. He was absolutely amazing, professional and very helpful in working out the best loan for my property. As first home buyer, Maurizio was informative and very patient in explaining what was needed to be done at each step. I would highly recommend Maurizio from Mortgage Brokers Melbourne and will not hesitate to use their services again in the future!

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forFirst Home
1 comment
Mortgage Broker Melbourne
Marc B.Mortgage Broker Melbourne

Hi Suzie.
Thanks, it was a pleasure to have worked with you.
Regards, Maurizio Barba

Hannah

HannahGreater Melbourne (Inner), VIC

  • 2 reviews

Proactive and competent mortgage broker.

published

Extremely easy and professional service. Worked with Greg Cook to purchase first home - he made the process smooth, painless and importantly was proactive throughout each stage. Would highly recommend their service.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forFirst Home
1 comment
Mortgage Broker Melbourne
Marc B.Mortgage Broker Melbourne

Thanks Hannah, it was my pleasure to assist you buying your first home! Best Regards, Greg

Azarang

AzarangMelbourne

  • 3 reviews
  • 2 likes

Refinancing home loan

published

They helped us to refinance our home loan after 6 years and can't be happier. The process, communication and result was flawless. They arranged our home loan at first place and that was a reason we used them again.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forRefinancing
1 comment
Mortgage Broker Melbourne
Marc B.Mortgage Broker Melbourne

Thanks Aza, always a pleasure working with you! Cheers! Marc

Knowledgeable, friendly and supportive

published

Kristen was fantastic. As a first-time home buyer, she made sure I understood every part of the process and was happy to spend time answering questions and talking me through all of my options. It was certainly not a straightforward purchase, with various hurdles and setbacks along the way, but Kristen was on top of everything immediately and was very supportive. Based on my experience I wouldn't hesitate to recommend Mortgage Broker Melbourne to other buyers.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forFirst Home
Debbie

DebbieGreater Melbourne (Metropolitan), VIC

OUTSTANDING SUPPORT and SERVICE

published

This was my first time using a mortgage broker and I have to say the experience and ease of transitioning from a business loan to a home loan was made uncomplicated by Greg. I highly recommend him for the services Mortgage Broker Melbourne provide. He was thorough, personable and result focused, providing a better outcome than expected. Thank you Greg.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeVariable Rate
Loan Start DateMay 2020
Loan used forRefinancing
1 comment
Mortgage Broker Melbourne
Marc B.Mortgage Broker Melbourne

Hi Debbie, it was my pleasure to assist you with your refinance and I'm glad the outcome exceeded your expectations. Thank you for your business and I look forward to assisting you in the future. Best Regards, Greg

Fantastic customer service experience

published

Kristen was fantastic to work with. She was very responsive and patient throughout the entire property purchase experience. I very much appreciated her own personal thoughts and experiences along the way which showed she her thoughtfulness and understanding of her client's objectives. Thank you!

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeVariable Rate
Loan Start DateFebruary 2020
Loan used forFirst Home
1 comment
Mortgage Broker Melbourne
Marc B.Mortgage Broker Melbourne

Thanks for the review Victor, it was a pleasure to be part of your first home buying experience. Best Regards, Kristen

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amrieta m.

amrieta m.Greater Melbourne (Metropolitan), VIC

Everything you need from your Mortgage Broker & More!

published
Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forFirst Home
1 comment
Mortgage Broker Melbourne
Marc B.Mortgage Broker Melbourne

It was a pleasure. Thank you for your kind words. Looking forward to working with you in the future. Best Regards, Tobe

Rhian J.

Rhian J.Greater Melbourne (Inner), VIC

Very helpful and transparent mortgage broker

published

Marc and Selena provide an excellent service. They patiently answered all our questions over many months, gave us great advice and shared contacts of other people who could help us in the house-buying process. As first-time buyers it was especially reassuring to have them on call, and we are on a low interest rate. Highly recommend.

Transparency
Customer Service
Incentivised ReviewNo
Loan TypeVariable Rate
Loan Start DateJanuary 2020
Loan used forFirst Home
1 comment
Mortgage Broker Melbourne
Marc B.Mortgage Broker Melbourne

Thanks Rhian! Great working with you too! Cheers! Marc and Selena

The easiest purchase we have ever made!

published

My fiance I just purchased our first home with Marc and it was the smoothest experience we have ever had! Here we are thinking we would have to chase banks and have mountains of paperwork to go through, not with these guys! Couldn’t recommend them highly enough!

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forFirst Home
1 comment
Mortgage Broker Melbourne
Marc B.Mortgage Broker Melbourne

It was a pleasure working with you guys! Enjoy a Happy New Year in your new home! Cheers! Marc

Jill

JillGreater Melbourne (Metropolitan), VIC

First Home Buyers very happy!

published

Hi Maurizio, We moved into our new home on the weekend and we're just thrilled! We wanted to contact you to thank you for all your help long before this point. You've been professional, informative, but most of all very accessible. The process and what was required of us was explained clearly and not over complicated, and you were always available to answer any questions we had. Thanks for all your hard work in helping us reach this incredibly exciting milestone. We so appreciate your help. Take care, Jill, Scott, and Toby

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forFirst Home
1 comment
Mortgage Broker Melbourne
Marc B.Mortgage Broker Melbourne

Hi Jill, Thanks, it was a pleasure to work with both of you. Enjoy your new home! Best Regards, Maurizio

William

William

  • 2 reviews

Above and Beyond

published

Dario was extremely helpful with the whole loan process. I had some hiccups along the way, and Dario explored all my options and laid them out for me. His calm nature helped me to stay calm during the daunting process of loan approval before settlement. He also worked to a very short timetable and got me over the line very quickly. I'd highly recommend his service.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forFirst Home
1 comment
Mortgage Broker Melbourne
Marc B.Mortgage Broker Melbourne

Thanks William! You are very welcome, was a pleasure assisting you. Best Regards Dario

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Questions & Answers

Claud

Claudasked

Hi there,
I would like to ask if i am eligible for a home loan as a first home owner( single applicant) .I have a full time employment for the past 10 years. 40k for deposit. May i know how much i can borrow? What are your criteria?

2 answers
Mortgage Broker Melbourne
Marc B.Mortgage Broker Melbourne

Hi Claud, we'd be delighted to help you establish your borrowing capacity! We do need to collect a bit more information first though. Can I ask you to please email us at info@mortgagebrokermelbourne.net.au so we can send you our responsible lending questionnaire? Best Regards, Marc Barlow

Mortgage Broker Melbourne
Marc B.Mortgage Broker Melbourne

Hi Claud, FYI, our telephone number is 1800 111 626 if you prefer to call. instead.

Bobby M.

Bobby M.asked

Dear Mortagage Broker Melbourne,

Do you can give mortgage/loan for foreigners (non-PR) who bought Australia property such as Indonesian ?

Thank you.

1 answer
Mortgage Broker Melbourne
Marc B.Mortgage Broker Melbourne

Hi Bobby, it can be challenging for non - PR to arrange finance but there are certain circumstances where it may still be possible. I would need to gather some more information from you to determine your eligibility, could you please email us at info@mortgagebrokermelbourne.net.au so we can gather that in a private setting? Best Regards, Marc Barlow

Cora

Coraasked

Hi, I just want to enquire if we are eligible to buy a house, since we received our permanent residency recently. My husband and I would like to buy a house after we finish our rental contract in April 2020. We are looking for a house somewhere in berwick, near kambrya college. What is the minimum deposit and how much can we borrow? My husband is a full time worker as a welder and I work as part time permanent for 8 years. We have been renting since 2015 with good rental history.

I prefer to have communication through email. If you dont mind.

Thank you.

Cora

1 answer
Mortgage Broker Melbourne
Marc B.Mortgage Broker Melbourne

Hi Cora, thanks for your enquiry! We'd be delighted to assist! Can I ask you to email me at info@mortgagebrokermelbourne.net.au so we can have a private discussion about your requirements? Best Regards, Marc Barlow

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