Excellent Advice and Service
Greg's advice on applying for finance was paramount to anything else. His suggestion to order a bank valuation before the finance application saved us from considerable delays, which otherwise would have resulted in us not settling on time. The loan options recommended by Greg were considerably better than anything that were seen online in my initial research, and saved us thousands of dollars in LMI. Very pleased with the service.
Excellent refinance service
This is the second time Maurizio and his team have helped me with my mortgage. Both times the service has been excellent. This time it was a refinance. Maurizio made the process very straightforward and saved me a lot of money on my repayments. He walked me through all the paperwork step-by-step and kept me up to date throughout by phone and email. I highly recommend Mortgage Broker Melbourne!
Absolutely great service
The experience was astounding. Greg Crook is an absolute legend, very knowledgeable and helpful guiding us first timers through what would have been a difficult process. My husband and I, with our four little humans are elated that we now own a piece of land, an asset we didn't have prior. A few things why we chose MBM was (i) Greg recommended not to utilise our full borrowing capacity and to allow for holidays etc he had our best interest right from the start and precisely what we wished for, someone to also look out for us not only secure a m...ortgage; (ii) knowledgeable, he explained the process in simple terms; (iii) not once pushed or rushed us into anything, nothing but supportive. One of the highlights was when our first valuation came way under value and Greg said "don't worry we do have other options!" I mean we were so calm and it was a reflection of him; and as a result we got a way better deal than the previous option and furthermore, we were on time. Greg, we couldn't of done this without you. YOU made it happen for us! You are the best and we can't thank you enough. We look forward to working with you again on phase 2.
Great service! highly reccomend
Greg was brilliant. Very responsive and helpful. Greg guided me through the loan application and made it easy to understand. Call mortgage broker and make sure you use Greg Crook. There are so many flaky brokers out there that will mess you around and let you down but Greg isn't one of them.
Perfection! Absolutely flawless!
Kristen Kennedy is an absolute LEGEND! She really helped us secure the dream of owning our own house and land. Neither my partner nor I have full time employment so we were concerned we wouldn't be able to get any home loan finance with our income streams. This was not an issue for Kristen who worked her magic to make it happen. She is extremely friendly, helpful, punctual, and always on the ball. She had our back from the very first interaction and we felt very safe and secure putting our trust in her. Kristen advocated for us every step of th...e way and even pulled up the bank, our builders, and our conveyancer if they dragged their feet, to make sure we got what we needed, when we needed it. Kristen goes above and beyond for her clients and we are eternally grateful for her help. We will be recommending her to everyone we know and have already started spreading the word. If you are fortunate enough to get Kristen Kennedy as your broker, then you can rest assured you are in the best hands. Thanks again Kristen!! We couldn't have done it without you.
Great service !
We found Maurizio through Mortgage broker Melbourne . He handled my case very professionally and was always there whenever I need any information or suggestion. I would highly recommend him to anyone and will definitely be in touch with him for any financing needs in future.
Fantastic client service - Greg is a legend!
Greg at Mortgage Broker Melbourne has been great to work with. He is very responsive, patient and explains our options well so we're able to make the best decision for our circumstances. I appreciate how quickly he turns things around and his willingness to go the extra mile to ensure that we can meet tight deadlines. He's also quite personable and lovely to chat to. After an excellent experience working with Greg on financing our investment property, we were more than happy to enlist his help in refinancing our principal place of residence. I'd recommend Greg and Mortgage Broker Melbourne to anyone and will definitely reach out again if we need financing assistance.
Best mortgage broker in Melbourne
Edward and his team are so professional. He went above and beyond to help us with our property. He is so good natured and knowledgeable and even when something goes wrong he always has a solution. I thoroughly recommend Edward and his team to people. He is an excellent mortgage broker and highly ethical. I think it's super important to stress just how ethical and professional he is. Very happy with his services
Broker just fell short of calling me a liar
Similar to the other one star review, the broker basically got defensive and fell short of calling me a liar when I said my bank could do a better offer compared to what was quoted to me. I was actually quite impressed with the quick service at first but felt personally offended when the broker outright rejected what I said my bank could offer, even when reading word for word the email the bank sent me. I was basically met with constant "no", "no way" and "I don't believe you" when trying to outline the deal I was getting. (If you dont believe ...me when I'm reading word for word a document I have, you're basically saying I'm a liar) Extremely disappointing behaviour and not professional at all - honestly wondering how this place has so many 5 star reviews. My biggest tip is to literally find another broker just in case there's a better deal, and if there is just don't respond to the people here.
Greg could give classes in customer service.
Greg made one of the most stressful human experiences an absolute breeze. As first home buyers we were learning on the fly, and it was tough to cut through a lot of the financial jargon to understand the loan that was right for us. Then we met Greg. Not only did he get us a fantastic loan, but he also helped us understand the home buying process. Greg could give classes on customer service - he's that good. He genuinely cares about the people he is helping find homes. Thank you Greg!
The service we received from Greg was outstanding. He was always prompt in giving us updates and was always available to answer our questions. We appreciate that he went the extra mile in making sure we secure our home loan and meet the deadlines. He was very professional, patient and had clear communication throughout the process. We look forward to working with him again in our future home loan applications.
Outstanding service and streamlined process
My re-mortgage was handled by Greg. He kept me in the loop every step of the way. Responsive, professional, patient, friendly, attentive and courteous... Highly recommend Greg and the team!
Going above and beyond
Couldn't be happier with the service we received From Marc and Selena.
Easy to communicate with, always helpful patient and friendly.
A very professional team that walked us through the entire process.
Highly recommended !
Fantastic mortgage broker
We're so impressed. My partner and I have finally purchased our first home and there is no way we could have done it without the expert assistance and support of the spectacular Kristen Kennedy. We are the kind of people who are easily put off by paperwork and processes, but she kept us on track and engaged from beginning to end, not just under normal circumstances either; in the middle of a pandemic. Kristen is knowledgeable, professional, realistic, encouraging and just downright excellent. We'll be back when its time to refinance and I'd recommend Kristen, and Melbourne Mortgage Brokers to anyone.
I was looking for a good service and I found a superb service with Greg. The communication is excellent and he is very helpful and proactive with everything he does. Recommended 120%.
Questions & Answers
I would like to ask if i am eligible for a home loan as a first home owner( single applicant) .I have a full time employment for the past 10 years. 40k for deposit. May i know how much i can borrow? What are your criteria?
Hi Claud, we'd be delighted to help you establish your borrowing capacity! We do need to collect a bit more information first though. Can I ask you to please email us at email@example.com so we can send you our responsible lending questionnaire? Best Regards, Marc Barlow
Hi Claud, FYI, our telephone number is 1800 111 626 if you prefer to call. instead.
Dear Mortagage Broker Melbourne,
Do you can give mortgage/loan for foreigners (non-PR) who bought Australia property such as Indonesian ?
Hi Bobby, it can be challenging for non - PR to arrange finance but there are certain circumstances where it may still be possible. I would need to gather some more information from you to determine your eligibility, could you please email us at firstname.lastname@example.org so we can gather that in a private setting? Best Regards, Marc Barlow
Hi, I just want to enquire if we are eligible to buy a house, since we received our permanent residency recently. My husband and I would like to buy a house after we finish our rental contract in April 2020. We are looking for a house somewhere in berwick, near kambrya college. What is the minimum deposit and how much can we borrow? My husband is a full time worker as a welder and I work as part time permanent for 8 years. We have been renting since 2015 with good rental history.
I prefer to have communication through email. If you dont mind.
Hi Cora, thanks for your enquiry! We'd be delighted to assist! Can I ask you to email me at email@example.com so we can have a private discussion about your requirements? Best Regards, Marc Barlow
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