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Mortgage Broker Melbourne
Broker just fell short of calling me a liar
Similar to the other one star review, the broker basically got defensive and fell short of calling me a liar when I said my bank could do a better offer compared to what was quoted to me. I was actually quite impressed with the quick service at first but felt personally offended when the broker outright rejected what I said my bank could offer, even when reading word for word the email the bank sent me. I was basically met with constant "no", "no way" and "I don't believe you" when trying to outline the deal I was getting. (If you dont believe ...Read more
me when I'm reading word for word a document I have, you're basically saying I'm a liar) Extremely disappointing behaviour and not professional at all - honestly wondering how this place has so many 5 star reviews. My biggest tip is to literally find another broker just in case there's a better deal, and if there is just don't respond to the people here.1 comment
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AAFoxGreater Melbourne (Metropolitan), VIC
Greg could give classes in customer service.
Greg made one of the most stressful human experiences an absolute breeze. As first home buyers we were learning on the fly, and it was tough to cut through a lot of the financial jargon to understand the loan that was right for us. Then we met Greg. Not only did he get us a fantastic loan, but he also helped us understand the home buying process. Greg could give classes on customer service - he's that good. He genuinely cares about the people he is helping find homes. Thank you Greg!
1 comment
Marc B.Mortgage Broker Melbourne
Hi Annie, thank you for the great feedback. It has been my absolute pleasure assisting yourself and Chris through the process of acquiring your first house. Enjoy the new house and have a great Christ... Read more
mas and best wishes for the New Year. Best Regards, Greg.Similar opinion? Write a review on ProductReview.com.au!
Outstanding service!
The service we received from Greg was outstanding. He was always prompt in giving us updates and was always available to answer our questions. We appreciate that he went the extra mile in making sure we secure our home loan and meet the deadlines. He was very professional, patient and had clear communication throughout the process. We look forward to working with him again in our future home loan applications.
1 comment
Marc B.Mortgage Broker Melbourne
Thanks for the great feedback. It was my pleasure to assist you and I look forward to helping you organise your construction loan to build your family home. Best Regards Greg.
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Yoav O.Greater Melbourne (Metropolitan), VIC
Going above and beyond
Couldn't be happier with the service we received From Marc and Selena.
Easy to communicate with, always helpful patient and friendly.
A very professional team that walked us through the entire process.
Highly recommended !
1 comment
Marc B.Mortgage Broker Melbourne
Thanks Yoav, great working with you too! Cheers! Marc
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F MorrisGreater Melbourne (Metropolitan), VIC
- 2 reviews
Fantastic mortgage broker
We're so impressed. My partner and I have finally purchased our first home and there is no way we could have done it without the expert assistance and support of the spectacular Kristen Kennedy. We are the kind of people who are easily put off by paperwork and processes, but she kept us on track and engaged from beginning to end, not just under normal circumstances either; in the middle of a pandemic. Kristen is knowledgeable, professional, realistic, encouraging and just downright excellent. We'll be back when its time to refinance and I'd recommend Kristen, and Melbourne Mortgage Brokers to anyone.
1 comment
Marc B.Mortgage Broker Melbourne
Thanks for the review Fabian. Working with you both and being part of your first home buying adventure was such fun! Thanks for making me a part of it. Best Regards, Kristen
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SuzieVictoria
Highly recommended
I couldn’t have purchased my first home without Maurizio’s expertise and extensive knowledge of banks and financial products. He was absolutely amazing, professional and very helpful in working out the best loan for my property. As first home buyer, Maurizio was informative and very patient in explaining what was needed to be done at each step. I would highly recommend Maurizio from Mortgage Brokers Melbourne and will not hesitate to use their services again in the future!
1 comment
Marc B.Mortgage Broker Melbourne
Hi Suzie.
Thanks, it was a pleasure to have worked with you.
Regards, Maurizio Barba
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HannahGreater Melbourne (Inner), VIC
- 2 reviews
Proactive and competent mortgage broker.
Extremely easy and professional service. Worked with Greg Cook to purchase first home - he made the process smooth, painless and importantly was proactive throughout each stage. Would highly recommend their service.
1 comment
Marc B.Mortgage Broker Melbourne
Thanks Hannah, it was my pleasure to assist you buying your first home! Best Regards, Greg
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Great experience
My experience has been overwhelmingly positive, due to my broker, Maurizio. From the beginning, Maurizio was always informative, patient and took the time to educate me on my options as a first home buyer. Throughout any hurdles encountered, he was willing to take on the challenge making my experience as stress free as possible and was available to answer any questions.
Overall Maurizio has been great to work with and I would not hesitate to continue working with him in the future.
1 comment
Marc B.Mortgage Broker Melbourne
Thanks Van, it was pleasure to work with you. Best Regards, Maurizio
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Knowledgeable, friendly and supportive
Kristen was fantastic. As a first-time home buyer, she made sure I understood every part of the process and was happy to spend time answering questions and talking me through all of my options. It was certainly not a straightforward purchase, with various hurdles and setbacks along the way, but Kristen was on top of everything immediately and was very supportive. Based on my experience I wouldn't hesitate to recommend Mortgage Broker Melbourne to other buyers.
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TrentSouthwest, VIC
Incredible service, genuine care
From the first phone call to collecting the keys for our new house, our experience with Mortgage Broker Melbourne was incredible. Edward and his team consistently went above and beyond, acted with professionalism, good humour and genuine care, and got us a fantastic rate with a lender we respect. We actually contacted Mortgage Broker Melbourne after having been terribly let down by another broker, who put our purchase at risk through negligence, and Edward understood our stress and our urgency, and not only got the job done but restored our faith in the industry. Have already recommended to a friend looking to refinance. Eleven out of ten.
1 comment
Marc B.Mortgage Broker Melbourne
Thanks Trent & Bek, you guys were great to work with and I appreciate your kind words. It was an exciting challenge to jump in late in your journey and get the loan settled without a hitch! Cheers, Ed
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Steve B.Greater Melbourne (Inner), VIC
Amazing
From the moment that my initial call was answered until my finance was completed, the service I received from Greg was outstanding. I could not recommend this company, especially Greg, highly enough. Constant contact through the entire process was made and all updates were explained in every detail. The whole process felt so warm and easy. Greg was so friendly, professional and did exactly as promised. He was on time with delivery of his promises also. Anyone thinking of a mortgage broker should look no further. Absolutely brilliant. Thanks so much for all of your help.
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Will G.Greater Melbourne (Outer), VIC
Outstanding service
Our experience with Maurizio was smooth as we could've asked for. Plenty of information and generous answers given to help us get through our first home purchase. Very approachable, always had time to be contacted and worked hard for us throughout the process. Appreciate your time Morris. Cheers W&R
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Fantastic customer service experience
Kristen was fantastic to work with. She was very responsive and patient throughout the entire property purchase experience. I very much appreciated her own personal thoughts and experiences along the way which showed she her thoughtfulness and understanding of her client's objectives. Thank you!
1 comment
Marc B.Mortgage Broker Melbourne
Thanks for the review Victor, it was a pleasure to be part of your first home buying experience. Best Regards, Kristen
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Excellent service - highly recommended
My friend referred me to Maurizio. As a first time buyer I had very limited knowledge on how Real estate works in Australia. Maurizio provided an excellent service with due diligence from start to finish. Always fed me accurate information which helped to take well informed decision. Extremely transparent, open and on time. He helped me to connect to the best people / service I needed to settle my purchase. Thank you Maurizio!
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amrieta m.Greater Melbourne (Metropolitan), VIC
Everything you need from your Mortgage Broker & More!
Buying one's first home is difficult! Add to that a fairly new city and everything is very overwhelming!
A huge THANK YOU to Tobe Cooper from Mortgage Broker Melbourne without whom it would have been a very stressful journey to purchasing our first home.
Tobe is extremely patient and approachable, and explains the very complicated home loan and settlement process in simple terms. No question was a stupid question and most importantly we always felt prepared for the next step be it valuation, loan approval or settlement day. Over the last few mo...Read more
1 comment
Marc B.Mortgage Broker Melbourne
It was a pleasure. Thank you for your kind words. Looking forward to working with you in the future. Best Regards, Tobe
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Rhian J.Greater Melbourne (Inner), VIC
Very helpful and transparent mortgage broker
Marc and Selena provide an excellent service. They patiently answered all our questions over many months, gave us great advice and shared contacts of other people who could help us in the house-buying process. As first-time buyers it was especially reassuring to have them on call, and we are on a low interest rate. Highly recommend.
1 comment
Marc B.Mortgage Broker Melbourne
Thanks Rhian! Great working with you too! Cheers! Marc and Selena
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BPJGreater Melbourne (Metropolitan), VIC
Can Not Recommend Highly Enough - Genuine and Trust Worthy Brokers
A huge THANK YOU to both Marc & Selena from Mortgage Broker Melbourne.
They have been incredibly patient and understanding all the way from the very beginning and always quick to provide response to any questions asked.
Marc was very good at always explaining all loan/lender options and very patient in explaining why some were and weren't appropriate or applicable to our circumstances.
We cannot recommend them highly enough and are very appreciative for all their efforts!
Thank you both!
Ben + Claire
1 comment
Marc B.Mortgage Broker Melbourne
Thanks Ben, for taking the time to leave us such kind feedback! Enjoy your new home! Cheers! Marc
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The easiest purchase we have ever made!
My fiance I just purchased our first home with Marc and it was the smoothest experience we have ever had! Here we are thinking we would have to chase banks and have mountains of paperwork to go through, not with these guys! Couldn’t recommend them highly enough!
1 comment
Marc B.Mortgage Broker Melbourne
It was a pleasure working with you guys! Enjoy a Happy New Year in your new home! Cheers! Marc
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HelenGreater Melbourne (Metropolitan), VIC
Dario was extremely helpful through out the process of buying a house for the first time.
Dario came to meet me at my workplace at the beginning of the process and talked me through everything.
He kept me up to date and gave me practical advice on both houses and contracts as well as negotiating the loan itself.
I would highly recommend Dario's services!
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JillGreater Melbourne (Metropolitan), VIC
First Home Buyers very happy!
Hi Maurizio, We moved into our new home on the weekend and we're just thrilled! We wanted to contact you to thank you for all your help long before this point. You've been professional, informative, but most of all very accessible. The process and what was required of us was explained clearly and not over complicated, and you were always available to answer any questions we had. Thanks for all your hard work in helping us reach this incredibly exciting milestone. We so appreciate your help. Take care, Jill, Scott, and Toby
1 comment
Marc B.Mortgage Broker Melbourne
Hi Jill, Thanks, it was a pleasure to work with both of you. Enjoy your new home! Best Regards, Maurizio
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Questions & Answers
Claudasked
Hi there,
I would like to ask if i am eligible for a home loan as a first home owner( single applicant) .I have a full time employment for the past 10 years. 40k for deposit. May i know how much i can borrow? What are your criteria?
2 answers
Marc B.Mortgage Broker Melbourne
Hi Claud, we'd be delighted to help you establish your borrowing capacity! We do need to collect a bit more information first though. Can I ask you to please email us at info@mortgagebrokermelbourne.net.au so we can send you our responsible lending questionnaire? Best Regards, Marc Barlow
Marc B.Mortgage Broker Melbourne
Hi Claud, FYI, our telephone number is 1800 111 626 if you prefer to call. instead.
Bobby M.asked
Dear Mortagage Broker Melbourne,
Do you can give mortgage/loan for foreigners (non-PR) who bought Australia property such as Indonesian ?
Thank you.
1 answer
Marc B.Mortgage Broker Melbourne
Hi Bobby, it can be challenging for non - PR to arrange finance but there are certain circumstances where it may still be possible. I would need to gather some more information from you to determine your eligibility, could you please email us at info@mortgagebrokermelbourne.net.au so we can gather that in a private setting? Best Regards, Marc Barlow
Coraasked
Hi, I just want to enquire if we are eligible to buy a house, since we received our permanent residency recently. My husband and I would like to buy a house after we finish our rental contract in April 2020. We are looking for a house somewhere in berwick, near kambrya college. What is the minimum deposit and how much can we borrow? My husband is a full time worker as a welder and I work as part time permanent for 8 years. We have been renting since 2015 with good rental history.
I prefer to have communication through email. If you dont mind.
Thank you.
Cora
1 answer
Marc B.Mortgage Broker Melbourne
Hi Cora, thanks for your enquiry! We'd be delighted to assist! Can I ask you to email me at info@mortgagebrokermelbourne.net.au so we can have a private discussion about your requirements? Best Regards, Marc Barlow
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Marc B.Mortgage Broker Melbourne
I appreciate it would have been difficult to put pen to paper but I greatly appreciate your feedback. I am extremely sorry that you had a poor experience with us and apologise unreservedly. I have tak... Read more
en your feedback on board and will view this as an opportunity for our team to learn and grow. I sincerely wish you all the best, Marc Barlow, Director.