Absolutely great service
The experience was astounding. Greg Crook is an absolute legend, very knowledgeable and helpful guiding us first timers through what would have been a difficult process. My husband and I, with our four little humans are elated that we now own a piece of land, an asset we didn't have prior. A few things why we chose MBM was (i) Greg recommended not to utilise our full borrowing capacity and to allow for holidays etc he had our best interest right from the start and precisely what we wished for, someone to also look out for us not only secure a m...ortgage; (ii) knowledgeable, he explained the process in simple terms; (iii) not once pushed or rushed us into anything, nothing but supportive. One of the highlights was when our first valuation came way under value and Greg said "don't worry we do have other options!" I mean we were so calm and it was a reflection of him; and as a result we got a way better deal than the previous option and furthermore, we were on time. Greg, we couldn't of done this without you. YOU made it happen for us! You are the best and we can't thank you enough. We look forward to working with you again on phase 2.
- Verified customer
Perfection! Absolutely flawless!
Kristen Kennedy is an absolute LEGEND! She really helped us secure the dream of owning our own house and land. Neither my partner nor I have full time employment so we were concerned we wouldn't be able to get any home loan finance with our income streams. This was not an issue for Kristen who worked her magic to make it happen. She is extremely friendly, helpful, punctual, and always on the ball. She had our back from the very first interaction and we felt very safe and secure putting our trust in her. Kristen advocated for us every step of th...e way and even pulled up the bank, our builders, and our conveyancer if they dragged their feet, to make sure we got what we needed, when we needed it. Kristen goes above and beyond for her clients and we are eternally grateful for her help. We will be recommending her to everyone we know and have already started spreading the word. If you are fortunate enough to get Kristen Kennedy as your broker, then you can rest assured you are in the best hands. Thanks again Kristen!! We couldn't have done it without you.
Mark and Selena have again really helped us with our mortgages. The process was made very easy and their patience with my endless questions was very much appreciated. Thank you.
Great outcome and guidance at every step!
Marc and Selena were extremely helpful in providing their guidance and advice through our recent refinance and purchase process. They took a lot of the guesswork out of the steps and ensured we achieved our desired outcome. Thank you!
It was the best broker experience we could have asked for. Particularly, navigating all these many documents in a pandemic environment, would have been very stressful. Maurizio was courteous, always responsive, no request is too much for him. He managed all our paperwork, and progress payments seamlessly. Got us the best possible rate at that time, and in general, there were no unpleasant surprises. Very friendly and extremely knowledgeable. You would be in very good hands, with Maurizio. Thank You for all that you have done for us !
Greg could give classes in customer service.
Greg made one of the most stressful human experiences an absolute breeze. As first home buyers we were learning on the fly, and it was tough to cut through a lot of the financial jargon to understand the loan that was right for us. Then we met Greg. Not only did he get us a fantastic loan, but he also helped us understand the home buying process. Greg could give classes on customer service - he's that good. He genuinely cares about the people he is helping find homes. Thank you Greg!
Outstanding service and streamlined process
My re-mortgage was handled by Greg. He kept me in the loop every step of the way. Responsive, professional, patient, friendly, attentive and courteous... Highly recommend Greg and the team!
Thanks again, Marc and Selena!
Hi Marc and Selena, many thanks for your help again with the purchase of our second home! Your advice is always communicated clearly and concisely, with information/documentation always delivered promptly combined with a thorough walkthrough. You always answer our questions with professionalism and friendliness, even when when we bombarded you with multiple scenarios in the early transitional planning stages! Many thanks again, we wouldn't be where we are today without your help! Cheers!
Going above and beyond
Couldn't be happier with the service we received From Marc and Selena.
Easy to communicate with, always helpful patient and friendly.
A very professional team that walked us through the entire process.
Highly recommended !
Outstanding service and professionalism
We engaged Mauritzio from Melbourne Mortgage Brokers after reading the online reviews. Maurizio obtained pre-approval for us through a simple and painless process. Due to circumstances beyond his control and an oversight of ours, new approval was required. The level of commitment, positivity, professionalism, support and tenacity shown by Maurizio was outstanding. We highly recommend Maurizio and Melbourne Mortgage Brokers and sincerely thank you all for your hard work. We wouldn’t have obtained our home without you.
Marc and Selena were fantastic. Highly communicative, professional and timely in their advice and service. I would highly commend Marc Barlow to anyone needing a broker. Thanks for the excellent work team - you made my home purchase a breeze!
Marc and team are always friendly and helpful. They answer all of our questions quickly and make the process so easy. They have helped us buy our first home and then refinance a few years later. Highly recommended.
Look nowhere else! Awesome service by Kristen Kennedy
Im Super impressed with Kirsten’s service! She is knowledgable, understands her clients goals and kept appropriate communication to get everything completed on time with minimal work required from my side. I approached her after being quite unsatisfied with a previous broker and she quickly read Where i was in the process and moved swiftly from there on to completion. Love her work!
Fantastic mortgage broker
We're so impressed. My partner and I have finally purchased our first home and there is no way we could have done it without the expert assistance and support of the spectacular Kristen Kennedy. We are the kind of people who are easily put off by paperwork and processes, but she kept us on track and engaged from beginning to end, not just under normal circumstances either; in the middle of a pandemic. Kristen is knowledgeable, professional, realistic, encouraging and just downright excellent. We'll be back when its time to refinance and I'd recommend Kristen, and Melbourne Mortgage Brokers to anyone.
Fantastic! Maurizio conducted himself in a professional manner and instilled confidence, achieving a great outcome.
Very satisfied with with customer service. Kept me informed at all times during the process. Very satisfied with the rate achieved on the new loan which was far lower than my previous bank loan.
Don't bother with any others!
Great, from initial contact right through until the end was fantastic.
Customer service was outstanding and made us feel prioritized to achieve the ultimate goal - A suitable home loan!
With a limited time frame Greg was awesome to work with and very professional. Highly Recommended.
I was looking for a good service and I found a superb service with Greg. The communication is excellent and he is very helpful and proactive with everything he does. Recommended 120%.
Fabulous Service superstars
Ben is a real superstar. Unbelievable service. The best mortgage broker I meet in this world. His skills are amazing. The way the process was handled is amazing. Highly recommended.
I couldn’t have purchased my first home without Maurizio’s expertise and extensive knowledge of banks and financial products. He was absolutely amazing, professional and very helpful in working out the best loan for my property. As first home buyer, Maurizio was informative and very patient in explaining what was needed to be done at each step. I would highly recommend Maurizio from Mortgage Brokers Melbourne and will not hesitate to use their services again in the future!
Proactive and competent mortgage broker.
Extremely easy and professional service. Worked with Greg Cook to purchase first home - he made the process smooth, painless and importantly was proactive throughout each stage. Would highly recommend their service.
Questions & Answers
I would like to ask if i am eligible for a home loan as a first home owner( single applicant) .I have a full time employment for the past 10 years. 40k for deposit. May i know how much i can borrow? What are your criteria?
Marc B.Mortgage Broker Melbourne
Hi Claud, we'd be delighted to help you establish your borrowing capacity! We do need to collect a bit more information first though. Can I ask you to please email us at email@example.com so we can send you our responsible lending questionnaire? Best Regards, Marc Barlow
Marc B.Mortgage Broker Melbourne
Hi Claud, FYI, our telephone number is 1800 111 626 if you prefer to call. instead.
Dear Mortagage Broker Melbourne,
Do you can give mortgage/loan for foreigners (non-PR) who bought Australia property such as Indonesian ?
Marc B.Mortgage Broker Melbourne
Hi Bobby, it can be challenging for non - PR to arrange finance but there are certain circumstances where it may still be possible. I would need to gather some more information from you to determine your eligibility, could you please email us at firstname.lastname@example.org so we can gather that in a private setting? Best Regards, Marc Barlow
Hi, I just want to enquire if we are eligible to buy a house, since we received our permanent residency recently. My husband and I would like to buy a house after we finish our rental contract in April 2020. We are looking for a house somewhere in berwick, near kambrya college. What is the minimum deposit and how much can we borrow? My husband is a full time worker as a welder and I work as part time permanent for 8 years. We have been renting since 2015 with good rental history.
I prefer to have communication through email. If you dont mind.
Marc B.Mortgage Broker Melbourne
Hi Cora, thanks for your enquiry! We'd be delighted to assist! Can I ask you to email me at email@example.com so we can have a private discussion about your requirements? Best Regards, Marc Barlow
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.