Perfect for everybody!
My partner and I recently purchased our first home. Michael was so honest and upfront with us at our initial meeting. He guided us through the whole process of applying for a home loan, process of buying a home, settlement etc.. He used plain English so that we could understand everything perfectly. On our settlement day, things were not going to plan. But, after a couple of phone calls with Michael, everything was sorted. Communication was quick, and if we had a urgent question, a prompt reply followed.
Michaels Office Manager is just as amaz...ing. Wendy has excellent communication skills and is incredibly helpful. Just like Michael, Wendy was prompt with answering emails, returning calls, liasing with the bank and sorting out our dramas. We cannot praise or thank Michael, and Wendy, enough for all of their patience, encouragement and support throughout the process. 10/10 would highly recommend, without a doubt. Thank you Michael and Wendy!
As a first home buyer new to the whole mortgage and property purchase process I found Ben to be very patient and helpful in explaining everything and walking me through the process. Ben was always available to help through the whole process. Highly recommended!
Incredibly helpful service
Throughout buying my house, from initial search to settlement, Michael and Wendy were extremely helpful in both finding a mortgage that suited me, and then keeping the process as smooth as possible. I particularly appreciated this a Brit newly arrived in Australia, and so new to the Australian property market!
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Always a 5-star experience
We have used Michael Brown's services many times over the years and he has always been open and transparent in dealing with us and the banks. We have always been satisfied that he finds the best deal for our situation and really listens to our needs. That's why we keep coming back to him! We recommend him with no hesitation to all our friends and family. Thanks Michael and Wendy for the latest 5-star service!
A Great Experience
Ben Machin was fantastic to deal with. He was super helpful and friendly, while also realistic, both of which I really appreciated. He made sourcing a new and competitive mortgage in a difficult market as easy as it could have been. I have already sent one friend to him, and I will continue to refer anyone who needs a broker. Can't find a fault.
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